The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Sainsbury's Energy / Electricity switch - what on earth is going on ???

1 PO Box 227Rotherham England South Yorkshire, United Kingdom
Contact information:

Arranged to switch my dual fuel to Sainsbury's Energy in September 2015. Gas went over OK on agreed timescales. Electricity ???? Had to chase and chase Sainsbury's Energy (SE), gave them the meter reading etc, etc. Have a supply but haven't been billed at all since September. Fed up with ringing SE and getting bull***t nothing answers. What are they doing? There seems to be an underlying issue which they won't explain about. There's no such thing as free electricity and I will pay for what I have used. But as it stands I will have to pay 12 months electricity over the remaining 8 months causing financial difficulties. Going to switch soon to a more competent supplier and challenge legally if necessary If you are thinking of switching to SE ... DON'T !!

Jan 17, 2016

Post your comment