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Sainsbury's Supermarkets Reviews and Complaints

Sainsbury's Supermarkets review: Lack of wheelchair trollys

mixman of US

Oct 09, 2026 1:57 pm UTC

Verified customer

Featured review

I shop every week at sainsburys at St Annes way Gloucester, my wife is in a wheelchair and we need a wheelchair trolly. For the last six weeks I have found one once, the other 5 I have had to push a wheelchair with one hand and a trolly with the other. I have mentioned this to staff to no avail. Being 80 years old I do not find this easy. If I were to shop at tesco there are always 6 0r 7. I have experienced this problem before at this store, surely a store of this size could do more to help the disabled community?
I will await you comments with interest.

Desired outcome: More wheelchair trolleys

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customerservice@sainsburys.co.uk

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Sainsbury's Supermarkets address

33 Holborn, London, England, Greater London, EC1N2HT, United Kingdom

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Oct 09, 2026
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