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Sainsbury's Supermarkets review: Alarms at Portishead Store

R
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6:09 am EST
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Good Morning, I have been a weekly customer at the store since it opened with no problems and lovely staff. This morning 11/11/25 I purchased 10 items one of which was rump steak with a tag on it. I asked the Supervisor why it was there and we had a chat about the increased pilfering and it was removed. I took a receipt that was offered by the check out machine. As I exited the store an alarm and bells rang making me embarrassed to say the least with other shoppers looking at me!. I went back into the store and my bag was checked but obviously nothing found. The check out lady hit a key on her computer and said it was all OK. Immediately I exited that part of the store alarm bells etc went off again! This time I was so embarrassed I raised my voice to some other Supervisor and exited the store.

What is going on? I was publicly embarrassed twice being branded a thief by your alarms sounding. I want a store apology before I ever enter the store again.

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