Sainsbury's Supermarkets review: Express cuisine chicken tikka with salad and mayo wrap.

I bought this product, along with other food items, from the Edinburgh Meadowbank Sainsburys store at 18:57, on 17/12/25. The Express Cuisine Chicken Tikka with salad and mayo wrap, was in the reduced section. Due to its use by date, being 17/12/25. It was reduced to the price of £1.99. I have the receipt for all items bought.
I went home and ate the Express Cuisine Chicken Tikka with salad and mayo wrap. Along with other items I bought t the same time. Including some tortilla chips and some Sainsburys Jalapeno Humous. I also drunk some Sainsburys home pressed apple juice. I had not eaten anything for about 4 hours before this. I thought the Express Cuisine Chicken Tikka with salad and mayo wrap, tasted a little strange, but as I had never eaten one before, I presumed that was how it should taste. Not long after eating it. I went to bed. I woke up the next morning and started work. I felt slightly nauseous, but didnt think any thing of it. Then after half hour, I had to rush to the toilet and experienced very bad diarrhoea. This occurred an other two times during the day. Im convinced this was food poisoning, caused by eating the Express Cuisine Chicken Tikka with salad and mayo wrap. I went to the Sainsburys Meadow Store to report this, and spoke to a store supervisor who was very unsympathetic, and just asked to see the receipt, which I showed her. She told me I had to speak the Food Manager 'Kishore, the next day.' I was told to phone the number at the top of the reciept, [protected], and I would be able to speak to Kishore, between 9am and 6pm. I phoned the number, the next day, and it didnt give an option to speak to anyone in the store. So I was unable to get through to them, I went back to Meadowbank store at 5.40pm on 18/12/25. The same store manager was there, and told me Kishore, had left for the day. The same store manager told me in rude and unhelpful manner, I had to show evidence that I had contracted food poisoning from their product. They would not tell me what evidence I needed to provide. They just kept telling me they didnt know what evidence was needed, but I had to provide it. They also spoke to me with their back turned to me, for most of the time. They seemed to doing something with a till or other equipment. I explained that the phone number she had told me to call does not put you through to the store. It only gives you options of 1. stock facilities or online order 2. nectar point queries, 3. For Sainsburys colleagues, employment vacancies and or people working on site. None of which are applicable, or put you through to the store. She would not believe when I explained this to her, and insisted that using option 2, would put me through to the store. I actually had tried option 2, earlier as I didnt seee any other way of getting through, and a recorded message asked me to give brief description of what my call as about .When I did this I got message saying it didnt understand. So I followed the instructions and repeated it. The system then ended the call.

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