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Sainsbury's Supermarkets Reviews and Complaints

Sainsbury's Supermarkets review: On line shopping

Mr Edward Smith of GB

Mar 31, 2026 10:41 am EDT

Verified customer

Featured review

31/03/26 1510

I am trying to place an order using nectar points and a cash top up. Each time I have tries it says it wants authorisation from my bank and the screen goes blank and my pc hangs or appears to. I have used two different cards from 2 different banks. Why will your app not complete my purchase? It really is annoying because this is nit the first time it has happrned and it is never the bank's fault always ssainsburys

Desired outcome: being able to have my order accepted

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Sainsbury's Supermarkets Contacts

Sainsbury's Supermarkets phone numbers

+44 800 636 262

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Customer Service

+44 800 328 1700

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Shopping Online

+44 344 811 0811

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Nectar Scheme

+44 800 316 0316

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Sainsbury’s Energy

+44 808 540 5060

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Sainsbury’s Bank

+44 800 210 0247

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Car Insurance

+44 800 206 1965

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Home Insurance

+44 808 172 6472

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Pet Insurance

+44 800 013 7137

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Life Insurance

+44 800 316 1453

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Travel Insurance

+44 845 301 2724

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Sainsbury's Supermarkets emails

customerservice@sainsburys.co.uk

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Support

Sainsbury's Supermarkets address

33 Holborn, London, England, Greater London, EC1N2HT, United Kingdom

Sainsbury's Supermarkets social media
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Apr 02, 2026
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