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Rent-A-Center / samsung s8 (smartphone)

1 Cleveland, AL, United States

I recently purchased the Samsung Galaxy S8 I've paid off the phone and mid September I took the phone to the store because I had damaged it. I am on the benefit plus insurance policy I was told I had to wait for another S8 to be located. Early October a phone have been found for me but the phone needed repairs to it as well I waited until the phone came back called almost every Tuesday, in hopes that it was in the store finally the phone return October 31st. When I got into the store I picked up the phone once I got home I took it out of the plastic bubble wrap and noticed that the top SIMs card holder would not shut I still powered on the phone and tried to set up everything one setting up my email in Samsung account downloading my apps I opened the camera and a message popped up that said camera failed. When looking up with that actually meant there were some minor meanings and then there were some major meaning some of the majors were the phone have been dropped. I know the phone was a used phone but I don't understand why they could not find me a new S8 giving all the time that it has taken to get a replacement cell. And I really feel that it is very inconvenient for me to have to wait again for this phone to be repaired and then when I get it back I still don't even know if the is properly working until I transfer my services into it today is November 1st and I was told yesterday that shipment does not get picked up or dropped off until Tuesday's therefore I am going to have to wait until next Tuesday for the phone to be picked up and the following Tuesday for the phone to be dropped off hopefully the phone will be working properly


Nov 1, 2018

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