Quest Diagnosticsmedical/lab work billing

Review updated:

Just wanted to note that Quest Diagnostics is a very money-hungry company that does lab work, but its billing practices are as corrupt as any in the medical industry. First of all, I think it is an indictment on the American health care system as much as anything else, but this company is especially egregious in how it handles billing.

In October 2014 I went to the doctor to get routine blood work. Under my health plan, all basic wellcare/preventive care visits are covered at 100%, including lab tests. I went to a new doctor's office and Quest was the company on site to do work on behalf of the doctor. I didn't have a choice in this matter, nor did I realize what kind of company Quest was.

In a nutshell, here is the situation. They billed nearly $1, 000 for a basic series of tests. I filed it under insurance, and the insurance plan rates - or the "negotiated rates" that Quest agrees to bill - brought this down to just about $100. That's right... This company was willing to bill me $1, 000 out of pocket, yet they can make money and profit off of charging about 1/10th of that. It is insane that our health system allows this to happen, but that's what it is like when profit motive is the top priority in a health system.

My complaint isn't technically the amount that I ended up getting billed, it is the fact that Quest keeps expecting me to pay the remaining $100 fee out of pocket when I've called them three months in a row, educated them that my insurance plan from last year pays 100% for these things. They never make any effort to call my insurance or work anything out.

Here's why I'm complaining: they obviously over-bill, but even the amount that is owed they hassle patients for the money instead of calling insurance to negotiate. I've repeatedly given them my insurance information, called them several months in a row, and its the same old story. They say they can't negotiate prices with end users, they can put me on a payment plan, and that its my responsibility to call insurance and the doctor to work things out.

Horrible company, they are only interested in making money. People's health is secondary to them, they also do not work with insurance to get billing corrected. I recommend all to stay away from any doctor office involved with this company. In the new year I'm locating a new doctor and I'll be sure to ask them what lab they use for work and ensure I don't get a doctor who uses Quest since they don't know how to handle insurance billing matters and harass patients for money.

Jan 30, 2015
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  • Ka
      Jul 20, 2017

    How can you trust a business (Quest Diagnostics), if it allows an established CRIMINAL woman an access to patient records or tests? That criminal is Marina Noble (former Marine Mkhitaryan, DOB 06/02/1966), an Armenian immigrant who has hardly survived deportation, and now residing in 4 Repton Circle, Apt. 4101, Watertown, MA 02472. Please remember that name MARINA NOBLE, as there is no guarantee that you will not meet that fraudster criminal (credit card hacker, scammer) one day. There are many Marina Noble-s in the world (including in UK), but there is only ONE Marina Noble (converted from Marine Mkhitaryan) - an Armenian nationality, and who resides in Massachusetts.

    From her country Armenia to the USA, Marina's biography is satiated with multiple crimes: fraud, identity theft, credit card hacking/using, shoplifting, bad wording about everybody, FALSIFYING documents (including medical records, IDs), mail fraud (randomly picking attorney names from the Internet and composing fake letters under their names and without their awareness), prostitution, libels, scandals, slanders, opening countless fake email accounts under the names of individuals she personally knows and sending vulgar and hacking emails to others from those fake (impersonating) email accounts. She has stayed in the USA through IMMIGRATION FRAUD.

    Marina Noble came to the USA through Edmund Muskie program (when she did not know a single English word then), violated the 212 E immigration code and stayed after the program [protected]) against the regulations of the J1 visa and Immigration Law. She survived deportation by randomly locating an alcoholic unemployed lost person from (William Noble from West Yarmouth, MA), dating him when he was still married, breaking his family and marrying him with her pregnancy from another man (again, from the online dating sites). The child, Sophia Noble, was born way before their marriage registration. The Immigration has been very nice to her, by closing eyes to her fraud and false intent statement (in waiving the 212E rule) and therefore, we all ended up in an intricate situation when this DANGEROUS CRIMINAL works in Quest Diagnostics.

    Marina Noble photographs patient records from Quest Diagnostics and embeds them in her anonymous Internet posts that she opens under various doctors' names to put those doctors in trouble (for breach of privacy, when her targeted doctors remain of those impersonating postings). Marina Noble is a SICK-In-THE-HEAD terror. She must be stopped!

    Everybody: follow your citizenship duties and report to the USCIS and Homeland Security about this woman (Marina Noble), so her immigration history and files will be revisited. More likely, she will not be deported as she formed a so-called family in the USA on the ruins of others, but at least she will pay the fine ($20, 000 - $100, 000) for her false intent and for lying to the Immigration Authorities. This is how this country must thrive, by recovering its budget through fining the grand-criminals and allocating the funs for the welfare of children, seniors, and veterans..

    Marina Noble is the low, petty and hooligan version of Bernie Madoff. She cannot keep a job as each time she is being kicked out for doc falsifications and fraud.. She has a wealth of criminal records and warrants. Doesn't the Quest D's CEO know this? Formerly, Marina Noble was bragging and false-misrepresenting herself as the owner of Atlantic Clinical Trials LLC (in watertown, MA) then the web-listing of that phantom company was removed by her, after her fraud was released (she would locate random names from cemeteries, or online, and open fake patient records to report to clinical trial agencies that she has performed phase-1 drug efficiency trial on those persons, who sadly would remain unaware that their names being used by that criminal woman). Marine Noble's elder daughter, Azniv Shahverdyan, has also worked shortly with Quest Diagnostics (an entire criminal family attacking on this serious business and patient records...)

    Marina Noble's and her daugher Azniv Shahverdyan's pictures are attached below, together with my receipt they have published in the Internet without my consent. WIth that, they did not intent to harm me, yet with that they wanted to harm the doctor under whose name they have published their posts (impersonation, class-3 felony crime), disseminating their hooligan posts in multiple hate sites and forums.

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