Same here. I (in Calif.) sent flowers last month to my sister in Florida who had just lost her husband. I usually use 1-800-Flowers, but thought I'd try ProFlowers this time after hearing their ad on a popular local radio station.
I did fill out the online info for the $15 discount, and I guess it's my bad for not reading the fine print. Then again, that's probably what Easy Saver is banking on (literally).
Right after that, I started receiving a ton of email ads from ProFlowers and their affiliates. Every time I would opt-out from one, I would receive email from a different one. I had to go through each one and opt-out of it.
So recently when I did a routine check of my CU account online, I saw the $14.95 charge from Easy Saver. I did a Google search on EASY SAVER 800-355-1837 PA and this site and one from /link removed/ have the most information on this scam.
I just called Easy Saver customer service today, spoke with Amanda, stated my case, canceled my "membership", and requested a refund. She started to cite the terms of the agreement. I told her I didn't care, I wanted to cancel and get my refund. She was a little indifferent about it, but said she would process my request and that it would take 7-10 business days for the refund to show up on my account. I obtained a confirmation number from her and her operator number. We shall see...
However, probably the thing that ticked me off the most about ProFlowers is that they were delivered by UPS and not by a local florist as are ones from FTD and 1-800-Flowers. I thought that was a little tacky - sympathy flowers delivered by UPS instead of a local florist. This Easy Saver scam was just icing on the cake.
Likewise, I will never use ProFlowers again - I will stick with FTD or 1-800-Flowers from now on.