Menu
Freeman Florist
Freeman Florist Customer Service Phone, Email, Contacts

Freeman Florist
reviews and complaints

freemanflorist.com
freemanflorist.com

Learn how the rating is calculated

1.0 2 Reviews 2 Complaints
Verified
The authenticity of the customer service contact information for Freeman Florist has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Freeman Florist complaints 2

ComplaintsBoard
K
7:35 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Freeman Florist Bouquet

A bad experience. I dropped by the Whitesands branch for the first time, browsing for a simple bouquet for a young girl. As the ones off-the-shelf at $10 were not as nice, the staff (Sharon) who attended to me offered to custom-make something similar based on my budget of $10. What she suggested came up to $11.90 which was acceptable to me. However, little did I expect it to be incomplete as it's lacking a ribbon at the end of it which I was told was at an additional cost. I requested for the string not to be cut away but leave it daggling for it to look more complete but I was turned away, claiming it's against the company's policy. What company policy is that? I was asked to buy a ribbon at $1 to complete it. I didn't think it's ethical to force it on the customer for add-on cost. I requested to replace the string and I was told again it's against the company policy. Clearly the staff has no customer service and did not understand the essence of customer satisfaction. I requested to speak to the manager and I was put through to Nelson who after hearing my feedback, tried hard to justify the reason for cutting the string (despite it being a customer's request not to) and emphasised the company policy again. It makes one conclude Freeman Florist does not understand the basics of customer satisfaction. It's my first patronage and it's definitely my last as well. It's going to my circle of friends staying in Pasir Ris.

Read full review of Freeman Florist
Hide full review
ComplaintsBoard
R
3:03 am EDT

Freeman Florist Expensive flowers, poor service

Freeman Florist at Whitesands, Pasir Ris, Singapore. Very expensive, Very poor service, not helpful, whilst waiting for one of the staff to arrange the flowers, I paid first to save time. Once I paid, it felt like that had changed. All I asked for was to edit the bouquet slightly to tie it a little tighter, the sales girl snapped at me saying, I'll have to pay $5 workmanship fee. When a few moments ago, they were more than willing to help. Very rude and wanted me to add more flowers. Very hefty pricing, paid close to 15.90 for a very empty looking bouquet. And one rose (just one stalk) with plain plastic cost $5?! They don't have prices labelled everywhere, and will ask you whether you want wrapping. Which most places do for free or for a low price. The plastic wrapping of the flower cost more than the flower itself, and they don't offer the prices freely, you have to ask. Terrible experience.

Read full review of Freeman Florist
Hide full review

Is Freeman Florist legit?

Our verdict: Complaints Board's thorough examination reveals Freeman Florist as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, Freeman Florist stands out for its commitment to quality and security. Clients considering Freeman Florist should delve into its customer service record to gauge compatibility with their expectations.

Freeman Florist earns 91% level of Trustworthiness

Perfect Trust Endorsement: Freeman Florist achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Freeman Florist. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Freemanflorist.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Freemanflorist.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Freemanflorist.com you are considering visiting, which is associated with Freeman Florist, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for Freeman Florist have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Freemanflorist.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • Freemanflorist.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The freemanflorist.com may offer a niche product or service that is only of interest to a smaller audience.
  • Freeman Florist protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

Overview of Freeman Florist complaint handling

Freeman Florist reviews first appeared on Complaints Board on Oct 30, 2015. The latest review Bouquet was posted on Jan 16, 2017. Freeman Florist has an average consumer rating of 1 stars from 2 reviews. Freeman Florist has resolved 0 complaints.
Ratings on other sites
Trustpilot
Trustpilot
3.7
1 review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Freeman Florist contacts

  2. Freeman Florist phone numbers
    +65 6288 8945
    +65 6288 8945
    Click up if you have successfully reached Freeman Florist by calling +65 6288 8945 phone number 0 0 users reported that they have successfully reached Freeman Florist by calling +65 6288 8945 phone number Click up if you have UNsuccessfully reached Freeman Florist by calling +65 6288 8945 phone number 0 0 users reported that they have UNsuccessfully reached Freeman Florist by calling +65 6288 8945 phone number
  3. Freeman Florist emails
  4. Freeman Florist address
    No.9 Little Road MG Building, #04-01, Singapore, 536985, Singapore
  5. Freeman Florist social media
Freeman Florist Category
Freeman Florist is related to the Flower Delivery category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.