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Pizza Hut / unprofessional employees

I received a coupon for a free pizza I tried to redeem it at pizza hut on David Dr I was told they couldn't honor it so I called the pizza hut on east airline and spoke to a guy said his name was Carl and asked to order my pizza he said he would take care of it and send it to the David Dr location I arrived at the David Dr location and they didn't understand what was going on so I called back to the east airline location spoke to the manager who said my order was there I am really upset the manager claims he doesn't have an employee name Carl and now I have traveled to different locations in which I still haven't received the pizza this is utterly ridiculous I am very upset and will never use pizza hut again. I have also submitted a claim to the bbb.

Pizza Hut

Ki
Nov 16, 2017

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