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Pizza Hut / lousy management

1 Superior, NE, United States Review updated:

We have visited this particular Pizza Hut on a couple different occasions, and the service is really slow, but if they know you, they cater to you, bring you a menu, and food even if others were ahead of them. The tables don't get cleaned off, and the service is horrendous. I normally wouldn't complain, but it has happened more than once, and I think that they either need new management, or maybe just close the place down until they can get their act together. One night we waited for over an hour for our pizza and there were only a handful of people in there. I know that while we were waiting one customer had showed up and had called in their order and after 2 hours it still wasn't ready. I know that businesses will get busy, but this place is never that busy to have such slow service, and the buffet, well that is a whole other story. We have decided that we will not be going to this particular Pizza Hut, until management can make some much needed changes. If anyone asks me, I will definitely recommend one of the other eating establishments in Superior. I hope this place gets much needed help, and SOON.

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Comments

  • Pa
      27th of Dec, 2009
    0 Votes

    i live in bonifay, fl tonight we ordered 2 pizzas, bread sticks and soda.we place our order over the phone for del.after i hr i called them i ask for the manager when he got on the phone he was rude said we said we would pick it up but the girl that took the order ask if the address was correct the same place they had del to several times.my wife ask the manager if we would get a discount he told her in certain terms we would pay full price or not get it at all.i told her to just tell him to keep his cold pizza.we went to hungry howies and had great pizza

  • Pa
      27th of Dec, 2009
    0 Votes

    stay away from pizza hut, if you dine in the service is worse than the food, we use to eat there on sunday after church but now we go home and eat cold leftovers at least we do know that the food was prepared in a clean kitchen and everyone washed their hands

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