Panera Bread / poor service

Sunrise, FL, United States

Went to Panera Bread (13815 W Sunrise Blvd, Sunrise, FL 33323) for lunch and after waiting in my table for over 20 minutes for a soup and a smoothie, I asked the employees preparing the orders but they had no clue where my order was. One of the employees' excuse was that hey had the salads in backorder so they could not push the other orders forward (something like that), but after that she ignored me and basically did not care anymore. They had forgot my order because the smoothie was sitting in their counter. Second time that something like this happens to me in that location. Poor management in that place.

May 17, 2017

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