Norton / amazon gift card

this is the email I got
"Hi Pamela,

Thank you for continuing your subscription. You have the assurance that your Norton protection will not lapse.

Provided that you remain a current subscriber, you'll receive an email approximately 5 days from the date your subscription renews that provides instructions on how to redeem your Amazon.com Gift Card*.

Thank you for choosing Norton! "

I was supposed to get an Amazon Gift Card but found out that last night I am not eligible, even though I did renew Jan 7, 2019. After renewing I went and shut off Automatic Renewal for next year so I don't get a surprise on my debit card because they take it out just close to the renewal date.
Since the email doesn't word it right, I think I should still get it and have been a long time Norton user for over 10 yrs.