Menu
Register
Write a review File a complaint
Norton Customer Service Phone, Email, Contacts

Norton
reviews and complaints

Norton's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.norton.com
www.norton.com

Learn how the rating is calculated

2.7 11 Reviews 515 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Norton complaints 515

ComplaintsBoard
K
10:20 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Norton has left an official reply on this complaint.

Norton iphone

Dear Norton,

I am emailing about the security on my iPhone device that was actually not secure.

Due to hacking problems on my iPhone whilst in Hong Kong, I purchased a new iPhone and made sure it had security and saw your reviythst you were a good company.

I purchased an annual Norton protection which was effective but only for a few months after which I noticed anything I did on my iPhone could be seen by the public. The advisor was not very helpful when I made a complaint about it a few months ago. I am now back in the UK and again the Norton security I paid for is not effective.

I have not downloaded any apps on my new iPhone and have only used broadband in Hong Kong from HKT and Sky from UK. I still had problems with the device even when not on internet.

I would like to know why this is since I have paid for this service? I would also, like it resolved so that my device is private and not subject to evesdropping etc. Or would like my money back since I am not receiving the proper service.

Please could this be looked into and resolved.

Kind Regards

Kecia
Email: [protected]@icloud.com

Read full review of Norton
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
K
8:25 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Norton has left an official reply on this complaint.

Norton norton set up online helpline

Hello,
I was having trouble installing my Norton service on my computer 1/17/2020 PM so I called the helpline number that came up on the screen.

The representative I spoke with (from India) was very condescending and disrespectful so much so that I am considering terminating my newly activated subscription with Norton. This man has NO idea how to speak to a customer and definitely has NO business being employed as a customer service representative for any company!

Keith Scotland
Order # NP1300542221

Read full review of Norton
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
N
1:12 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Norton has left an official reply on this complaint.

Norton norton antivirus

I have been a customer of Norton for 9 years. Last year I had a problem with my computer and was trying to get a download of my Norton product and inadvertently purchased a second subscription. I only became aware of the problem this year when I received a renewal for two subscriptions. One subscription covers 10 devices so the three devices that I have would not have needed 2 subscriptions. I explained this to Norton and they said too bad you should not have ordered 2 subscriptions . Instead of refunding me for the old subscription I did not need and the 2nd unneeded renewal subscription They kept telling me the same horse crap that their hands were tied . When I asked for the issue to be escalated The customer service rep. said He was the end of the line for customer support. I did not write down his name but I am pretty sure he was not the CEO of Norton!LOL!
I did cancel my service for both subscriptions and made them issue a refund. A total shame on Norton that for 9 years their product was a good product only to be ruined by some incredibly piss poor customer service from India! The total shame of it is how short sighted that is. Now I am not using them and I highly recommend No one else does either. I am also checking to see if any of my 401k money is being invested in Norton or Lifelock! Will be changing that if it is the case. Shame on you short sighted Norton customer service . No more money from me! I want to make sure you are able to contact me . I see how the responses are "could not contact the customer so this complaint is annulled" My contact is Jim [protected]@live.com or [protected]

Read full review of Norton
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
J
5:22 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Norton has left an official reply on this complaint.

Norton norton 360

I was running Windows 7 on a HP Pavillion G6. I've always liked Windows 7 and was in no hurry to fix what wasn't broken. I was hwoever running into memory issues plus a nom support issue in the near future by Microsoft so I had to have a strategy going forward. First increase my operating memory which I did and everything was fine, then to make sure my system was protecteded if I still had Win 7 at the end of January 2020. (I'm on Holidays for the month of January) My plans were to assess and decide on equipment and software or both now or later if need be. I decided to download the Norton 360 product and buy a little time if I needed it. When I loaded the software I rebooted my system because its normal to do that. My system would not restart, not even in safe mode. All my files on that Windows 7 hard drive are no longer available. I pulled out the drive and installed a new SSD drive loaded Windows 10 and Norton 360. System runs fine but without my stuff. My thoughts were without a computer I was dead in the water. I contacted Norton to recover my files and their response was it's a Microsoft issue. Needless to say I'm not pleased with Norton. I believe the original download caused the problem and there response was please just go away.
#[protected]

Read full review of Norton
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
C
1:02 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Norton has left an official reply on this complaint.

Norton unauthorised payment made on credit card by norton software

I use Visa credit card given by Kodak Mahindra Bank. Today(08-Dec-2019) I have received a SMS and mail from Kodak Mahindra credit card section stating that "sum of amount(****)has been debited from you credit card account by NORTON *SOFTWARE" on which i never had an account or associated with. This is the first time something like this has taken place. Please, Help me on this.

Read full review of Norton
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
B
7:21 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Norton has left an official reply on this complaint.

Norton 360 deluxe

I purchased Norton 360 Deluxe on 11/22/19, order number NP1296416078. According to product specs published on Norton's web site (see attached
images), "Norton 360 Deluxe offers protection for up to 5 PCs, Macs, smartphones or tablets." However, installing the product's features on a
smartphone requires two apps, Mobile Security and Norton VPN, and each of those apps consumes a separate license. The product includes 5
licenses, and two smartphones consume 4 of those licenses. That leaves only 1 license for a 3rd device. So the specs effectively constitute false
advertising, since the promised capability is not actually available in the product. A customer whose family has 5 smartphones would therefore
require 10 licenses to support those 5 devices, but is only given 5 licenses. Hopefully, Norton will award supplemental licenses to all customers with
devices requiring more that one license apiece.

Read full review of Norton
View 0 more photos
Update by Bruce.J
Dec 07, 2019 10:51 am EST

I have already had two chat sessions which included a discussion of this issue. See cases [protected] (11/27/19) and [protected] (12/6/19). Neither chat resolved the issue. Acceptable resolution would be granting as many licenses as are required by each device. That, or correct all your web pages and advertising to correctly state that the product provides 5 LICENSES, which will support 5 NON-MOBILE DEVICES, but will NOT support 5 MOBILE DEVICES, since each mobile device consumes 2 of the provided licenses if both the security and the VPN features supposedly included in the product are added to a mobile device. The preferred resolution would be for Norton to support 5 devices (as claimed), whether mobile or non-mobile, and grant as many licenses as are needed to support those 5 devices.

Update by Bruce.J
Dec 06, 2019 10:00 am EST

Norton support available only from Facebook or Twitter?
Prefer not to interact via social networking sites.
Require alternative contact method.

Update by Bruce.J
Nov 30, 2019 7:10 pm EST

I purchased Norton 360 Deluxe on 11/22/19, order number NP1296416078. According to product specs published on Norton's web site (see attached images), "Norton 360 Deluxe offers protection for up to 5 PCs, Macs, smartphones or tablets." However, installing the product's features on a smartphone requires two apps, Mobile Security and Norton VPN, and each of those apps consumes a separate license. The product includes 5 licenses, and two smartphones consume 4 of those licenses. That leaves only 1 license for a 3rd device. So the specs effectively constitute false advertising, since the promised capability is not actually available in the product. A customer whose family has 5 smartphones would therefore require 10 licenses to support those 5 devices, but is only given 5 licenses. Hopefully, Norton will award supplemental licenses to all customers with devices requiring more that one license apiece.

Attached images:
1) Capture of comparison from https://buy-static.norton.com/norton/ps/ad/pages/us/4up_nav_ns1_ns_nsbu_us_en_pla_notw_branded_n360.html?om_sem_cid=hho_sem_sy:us:pla:en:l:pl:kw0000476794:379847012807:c:google:6466898136:80347099387:pla-333411916250&nortoncountry=US&pgrid=80347099387&ptaid=pla-333411916250&gclid=EAIaIQobChMIw8G2jYuT5gIVEIiGCh3UnAyiEAQYASABEgJKX_D_BwE&gclsrc=aw.ds#tabs-1-3
2) Capture of comparison from https://us.norton.com/products/norton-360-deluxe

Update by Bruce.J
Dec 01, 2019 9:45 pm EST

I think, perhaps, that the problem is that Norton is keeping track of licenses instead of devices. Why not allow users to install on 5 devices, and then allocate as many licenses as are necessary to support each added device. Add a device that requires 1 license, then grant 1 license. Add a device that requires 2 licenses, then grant 2 licenses. Remove any of the supported 5 devices, then cancel the licenses associated with that device, be it 1 or 2. In other words, since #devices does not equal #licenses, if you claim to support 5 devices, then count devices instead of licenses.

Update by Bruce.J
Nov 30, 2019 7:24 pm EST

Image 1 is from https://buy-static.norton.com/norton/ps/ad/pages/us/4up_nav_ns1_ns_nsbu_us_en_pla_notw_branded_n360.html?om_sem_cid=hho_sem_sy:us:pla:en:l:pl:kw0000476794:379847012807:c:google:6466898136:80347099387:pla-333411916250&nortoncountry=US&pgrid=80347099387&ptaid=pla-333411916250&gclid=EAIaIQobChMIw8G2jYuT5gIVEIiGCh3UnAyiEAQYASABEgJKX_D_BwE&gclsrc=aw.ds#tabs-1-3

Image 2 is from https://us.norton.com/products/norton-360-deluxe

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
P
9:18 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Norton has left an official reply on this complaint.

Norton support for password mgr.

I have spent 4+ hours with Chat people including L-2 without being able to get my Password Mgr to work. I was promised a call last nite at 9 pm. Didn't happen until I went thru chat again. Last nite L-2 promised to call me tonite at 8:30pm. Never called. Chat wait time 30 minutes. I give up.
I should be compensated for my time with support people that ask me to be at my phone, spend hours, & they twice "no show".
I wish I could cancel Norton- but I don't want to spend more hours figuring out how to disentangle.

Read full review of Norton
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
W
4:45 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Norton has left an official reply on this complaint.

Norton customer service

When I renewed my subscription in August 2019, I added "Identity theft protection" and VPN services. The information in the Norton home screen didn't match My Norton I was able to activate the VPN, but was not able to activate the Identity theft protection. Numerous calls were made to Customer Services without success. The most recent attempt, which was made on November 13, 2019. After spending two hours and talking to service reps from various locations, all of which required my personal information, the problem was not resolved and I asked to be transferred "on shore". The rep refused transfer my call and the problem has now become worse. I've dealt with many customer service people in my time, but none have been as incompetent as those working for Norton. Unless my problems is resolved in a timely and acceptable manner I will discourage everyone from considering Norton Security.

Read full review of Norton
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
M
8:52 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Norton has left an official reply on this complaint.

Norton internet security

I just subscribe to Norton 360 today and I requested that I am requesting to be addressed in which I chooses to be address and my name be input into the data base yet it's wasn't done as I requested therefore I realized that this Company isn't following any customer legal rights at all I see that all they want is my money and they disregard my name which is Mrs.Diane T Collins-McLean therefore I also did called several times today and I was hang up and played games with by customer service representatives who has no real education or anything concerns my rights at all so I am requesting that after my month is up I no longer choose to be any member because of the strong disrespectful behavior and attitude of my legal rights please remove my card from your account December 7 2019 card number ending in 9099 thank you !

Read full review of Norton
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
T
12:00 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Norton has left an official reply on this complaint.

Norton my norton cover with you help needed please:

I renew my cover with you every year but my wife is having trouble with her android phone its saying its not covered by you, I went to enter the numbers that I thought was correct into the phone where it says Partner code but I am being told this incorrect, can you please email me the numbers that I need please?
Many thanks for your help,
Hugh B Muir
Hugh.[protected]@hotmail.co.uk

Read full review of Norton
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
P
10:50 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Norton has left an official reply on this complaint.

Norton norton 360 premium automatic renewal

In 2017 I spoke to Norton as i was ripped off & did not request automatic renewals to take place. At that time i was told it will never happen again. To my horror i had £89.99 deducted from my account, without permission from Norton. This is theft! I have spoken to the complaints team who said we will give you 50% discount - Really? Is this an approach you give loyal customers for illegally taking money from peoples accounts. I have never been so disgusted with your attitude of thinking 50% off will make everything go away. Plus I can get the same product 2/3rds cheaper off the internet for the same propduct -- I always thought of Norton being honest & give good customer service, how wrong was I. Your the worst company i have never known, disloyal & gisgusting comes to mind.

Read full review of Norton
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
G
4:53 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Norton has left an official reply on this complaint.

Norton unauthorised credit card charge

I have been a Norton customer for many years and my subscription has been renewed automatically every year.

Because Norton anti-virus has become so costly, I decided to buy an alternative anti-virus programme this year. I therefore cancelled my auto-renewal.

I received an email from Norton confirming that my auto-renewal had been cancelled. However, my wife recently looked at our credit card account and Norton had charged the account £59.99 on 8th October.

I have the email I was sent and a screen dump showing that my auto-renewal was set to Off.

I did not expect Norton to override my auto-renewal setting and to charge me. I therefore request that Norton reimburse me £59.99 and confirm that they will remove me from their database and not charge me again as I do not want or need their anti-virus product.

I attach a copy of the email and screen dump of my auto-renewal setting.

This morning I went onto Norton's chat facility and was given case [protected]. I explained to Anisha Sharma that I had been incorrectly charged £59.99 and that I wanted to be reimbursed. In the middle of our exchanges, the chat began to be interrupted by the connection to the server losing then re-establishing a connection so I was unable to complete my conversation with Anisha. The chat was ended from the Norton side.

I would like Norton to resolve this matter a.s.a.p.

Regards,

Guy ([protected]@yahoo.co.uk)

Read full review of Norton
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
A
9:20 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Norton has left an official reply on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

After having been your loyal costumer since at least 2009 (yes, at least 10 years), all of the sudden started FORCING advertisement on me, without my asking for it. I find it abusive, that I am paying good money every year to them for their "protection" of my computer against intrusions. And, they are using the same software to force their ads on my PC, via...

Read full review of Norton
ComplaintsBoard
D
7:22 pm EDT

Norton norton – spam insight page – personal information risk

2nd REPORT that I submitted tonight Oct 11, 2019 at 7:15 p.m.

This is the 2nd attempt to fix this Scam Insight issue. My Case # is [protected].

My page has been verified with the GREEN OK. I pasted your verification code in the sites header tag of my homepage.

This page is STILL flagging with SPAM INSIGHT.

AGAIN ... I CANNOT finish this website, until you remove this flagged page.

My Attorney was on the 2nd call at 11:00 a.m. Friday October 11th, 2019, with Margie. She assured me this would be fixed in 3 or 4 hours. It has now been 7 hours and you have wasted an entire work day.

Margie called me back at 3:54 p.m. and assured me my site was white listed. I thanked her. Told her that when I get home I can complete my Meta Tags and manually submit my site through my SEO tools.

Then I have to copy the Google Verification Tag and BING/Yahoo verification tag before manually submitting my site to the search engines.

I CANNOT complete this because your LOUSY SCAM INSIGHT page is popping up when I click on this page.

I called back at 5:28 p.m., when I got home and saw the page was still popping when clicking on the online application.

I spoke to Jumana at 5:28 p.m. October 11, 2019. She said she would reach out to Margie. She apologized after speaking to her supervisor and they do not know why this Spam Insight page is still coming up. She said there may be an issue with the software in removing this Scam Insight page.

I have both reports that I have submitted from this - REPORT A SCAM INSIGHT FALSE POSITIVE.

I have EVERY person that I spoke to, since last night.

Oct. 10 at 9:17 p.m.
Call lasted 2 hours, 41 minutes & 45 seconds.
Spoke to Aiza, Siva, & Supervisor; Kalpana.

Oct. 11 at 11:00 a.m.
Call lasted 47 minutes and 34 seconds.
Spoke to Margie with my Lawyer James McDaniel, who I added to the call.

Jim is An Intellectual Property, & Patent Lawyer.

He is one of my clients and willing to help me with the paperwork necessary to file my complaint with ICANN about this AWFUL Norton Product that is going to damage my clients website usage.

Jim's website is: https://www.basicpatents.com/

After getting home and checking the website and seeing the warning still popping on the application page, I called AGAIN.

Oct. 11 at 5:15 p.m.
Call lasted 25 minutes & 54 seconds.
Spoke to Jumana

Jumana said she would contact Margie and have someone from her level 1 team call me.

I have already lost almost a full 24 hours off of this websites completion and Manual Search Engine submission for their SEO ranking.

This has been an AWFUL run around. I am copying this REPORT and sending it as a Word document to my lawyer to add to the complaint, so that ICANN can see how I have been given a total run around for the last 24 hours.

I hope that they can CONTROL your company and your terrible software from affecting other legitimate web designers and legitimate company's websites.

I suggest that this software is adjusted and you remove the SPAM INSIGHT for:

"AGE - This website has been available for a short time."

AND

"PREVALENCE - Very few Norton community members have used this site."

Neither of those are a reason to put up a POP_UP that will prevent viewers from using my client's online application page on his ICANN & Google compliant SSL website.

All viewers will see is the SCAM INSIGHT pop-up, because it it capitalized and LARGE, and the EXIT at the bottom, which most people will do when they see a warning like this.

They will not take the time to READ or understand that this is NOT dangerous because the majority of people DO NOT READ what they see!
__________________________________

Below is the other REPORT that I submitted last night Oct 10, 2019 at 9:15 p.m.
__________________________________

I am Deb Phillips of Deb Phillips Web Design ... your software is flagging a NEW website that I just published last night 10/09/2019.

This application is just like the one on my https://www.visiting-nurses-home-healthcare-lehighvalley-pa.com/employee-form.htm. That site was published 10/01/2017.

Your software is flagging this page because:

Age:
New
This website has been available for a short time.

Prevalence:
Few Users
Very few Norton community members have used this site.

If you keep this warning because it says SCAM INSIGHT, no one will use this new site.

Your software did not flag the visiting services website and people did use it and fill out the application, in fact they receive over 10 applications a week.

I would REALLY appreciate you taking this SCAM INSIGHT off of my client's application page, so that people will use the page & fill out this preliminary application, which will let the owners of this website know if the person applying qualifies for an in person interview.

This client paid good money and it is sad that YOUR software is blocking this application, just because it is a newly published website.

I have an SSL certificate and ALL of the other pages, including the short contact form page are not being flagged. There are no 3rd party cookies, trackers, OR mixed content. My SSL certificate Lock shows this site is SECURE with NO BLOCKED CONTENT.

This is going to cause issues with my client's site and people using this form.

Most people seeing this pop-up will NOT continue to the page and fill out the form because of YOUR Norton warning.

I know this. I build my sites on my computer with Dreamweaver software. I load them to my GoDADDY RESELLER accounts, secure server. My sites are NOT WordPress or WIX templates, which are easily hacked. They are programmed with REAL HTML programming code and made responsive with Bootstrap programming code.

I follow the ICANN rules for ALL of my sites. I have built over 1000 sites, since I have been in business, since 2001. NONE if my sites or emails have EVER been hacked.

I would really appreciate a speedy resolution to this issue.

Please contact me with your results.
Deb Phillips
Cell Number [protected]
Website:
https://www.web-design-lehighvalley.com
Email:
deb.[protected]@web-design-lehighvalley.com

PLEASE HELP WITH THIS, as quickly as possible.

Thank You,
Deb Phillips
____________________________

PS
This entire page will be copied to a word document for my Lawyer

I DO NOT want to pursue this complaint and have to pay for a lawsuit, but I WILL if your company does not remove this POP-UP page on a site that has already been verified and has the Green OK with your Norton Product.

COMPLAINT ABOUT NORTON'S SAFEWEB - SPAM INSIGHT PAGE
Web Designer - Deborah Phillips
2893 Seemsville Road - Northampton, PA
Phone [protected]
Website - https://www.web-designer-lehighvalley.com

ALL A PERSON WILL SEE WHEN THIS PAGE POPS UP IS:

SCAM INSIGHT: PERSONAL INFORMATION RISK - (AT THE TOP)
AND
EXIT SITE - (HIGHLIGHTED IN YELLOW AT THE BOTTOM)
THIS IS VERY HARMFUL TO A PERSON'S WEBSITES VALIDITY.

Read full review of Norton
View 0 more photos
Hide full review
ComplaintsBoard
P
12:19 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Norton has left an official reply on this complaint.

Norton amazon gift card

I received your email on 21st September 2019: -

Thanks for Staying with Norton
Here's Your £15 Amazon.co.uk Gift Card
Thanks again for continuing your subscription with Norton. As part of our appreciation for your loyalty, we're pleased to offer you this £15 Amazon.co.uk Gift Card*.
To claim it, simply click the link below and enter your email address: peter.[protected]@hotmail.co.uk
Your Gift Card* must be claimed within 30 days of receiving this email to successfully redeem.
You'll be directed to a third-party site to claim your Amazon.co.uk Gift Card.

However, when I click on the link I receive a message saying that the promotion is unavailable: -

This promotion is not available.
Retry

Please advise how I activate this offer

kind regards

Peter Heaton

Read full review of Norton
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
R
8:45 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Norton has left an official reply on this complaint.

Norton norton antivirus

My mother has a laptop with Norton AV on it, which I set up for her a few years ago.

2 months ago it auto-renewed, but it renewed for 5 devices, instead of just one. She only has a laptop, she does not require a multi user licence.

My mother only noticed this when she saw the debit to her credit card of £75, instead of the expected £25 (approximate figures).

She tried to contact Norton online, but was only able to switch off the automated billing, she was not able to get their Helpdesk people to refund her. This is very understandable from her point of view as she is an 81 year old woman with very little experience of computing.

Finally she turned to me to ask for help & yesterday I contacted Norton helpdesk via an online chat. They, however, again refused to refund any funds, hiding behind the excuse that it has now been more than 60 days. They did offer an extension of 60 days & then 180 days on the AV cover, but this was not what I was asking for.

Apart from the simple fact that my mother first contacted them over a month ago, which makes their argument invalid, they are shamelessly trying to hide behind their terms and conditions with this 60 day excuse, without making any effort to provide any fair & honest resolution to a customer who has paid for their products in good faith for many years.

During the course of yesterday's online chat I demanded to be passed to a supervisor & after that to a more senior person, which didn't happen. I was left with a promise that they would pass the matter to a 'senior team' & then would come back to me within 48 - 72 hours. I am now awaiting their response, but in the meantime I do not wish to rest on my laurels, as I would like to bring this matter to a swift & successful conclusion with the minimum of fuss for my mother.

Any help and advice gratefully received.

Thanks and regards

Rick Felbabel, UK

Read full review of Norton
Update by Rick Felbabel
Oct 17, 2019 5:19 am EDT

This is getting beyond a joke, please respond without delay, or I will have no option but to go to the relevant Trading Standards.

Thank you.

Update by Rick Felbabel
Oct 16, 2019 5:36 am EDT

5 days have passed since my last comment, may I have an update please, this is taking too long.

Regards

RH Felbabel

Update by Rick Felbabel
Oct 11, 2019 7:52 am EDT

Thanks for the swift response Raj, the case number is [protected].

Regards

Rick Felbabel

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
A
4:16 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Norton has left an official reply on this complaint.

Norton antivirus subscription fee

I have had a subscription fee forced out of my account which left me overdrawn as I had no money in there at the time. I phoned on the 12th September to request a refund. The subscription was cancelled and a refund was confirmed. I was told a time frame of 24/48 hours for the money to hit my account. After 48 hours I had nothing so left it a few more days and called back. I was told that the money should be in my account and to call my bank. I called my bank and there was no pending refunds due to go in. I called back a few days later to then be told it was actually a 10 working day wait for a refund. I waited until this date passed which was the 27th of September. I called yesterday (30th September) to find out where my money was. I was once again told the refund has gone through and to contact my bank. I contacted my bank and once again still nothing pending. They told me to get an email confirmation of a refund so they can look into it. I called back to request an email confirmation of the refund or a transcript of the first call I made, which my bank informed me I had a right to request. I was denied both of these and have now been told that I have a cheque coming in the post that will take 4/6 weeks to arrive. But because it's a cheque I cannot receive any confirmation that a refund is being processed. Now if that cheque doesn't turn up like this money should have done in my account over the past 2 and a half weeks I am then out of my 60 day money back guarantee and then have no proof that any refund was confirmed. This is beyond anything I have ever had with any company in regards to a refund. You promise a refund and yet I still have no refund, and no evidence for my own record that's refund has been agreed apart from a few telephone calls which I have been told I have no access to. Thanks.

Read full review of Norton
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
D
11:07 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Norton has left an official reply on this complaint.

Norton norton 360

Won't allow installation unless I provide my payment details even though it will not be used for 12 months. This not acceptable because it allows for a possibility of the information to be hacked or breached in a way that exposes my private information to fraudulent usage. There is no valid reason for this risk of exposure other than Norton's greed to bill without a notice. Please stop this unilateral requirement.

Read full review of Norton
Update by DVKing
Sep 30, 2019 12:13 pm EDT

After waiting 45 minutes for a Norton chat (a second time) I was informed that there was nothing they could do. I also asked to speak to a customer service representative in the US and was told Norton doesn't have customer services available in the US. They have service in Ireland but it takes up to two days for a call back from Ireland. When I asked for them to allow installation with the free offer one year without requiring my personal payment information the India customer service representative abruptly ended the chat.

Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
J
11:16 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Norton has left an official reply on this complaint.

Norton ee free subscription

I am trying to download norton antivirus free with EE into my Amazon fire tablet.I get as far as upload with Google play and then nothing works. I really. don't know if my tablet is protected or not. I find your product really difficult, frustrating and of no use. I heartily wish I was with BT and using Macafee which never gives me the slightest bother. I feel I have been missold a product from EE as it is assured that this product is easy to install. It isn't! The number of complaints on the internet are testimony to that. Is my Amazon fire protected...where is the Morton icon so I can scan. Be assured I will never waste money purchasing this product again.

Read full review of Norton
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
D
12:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Norton has left an official reply on this complaint.

Norton norton renewal

I have been a customer with Norton for several years. I have stopped using their service for 2 years. And today I discover they billed me again. I was several times livechating with them and everytime the connection cutsoff. After 3x time waiting for 30minutes without receiving any email. I'm really disappointed in their service.

They billed me without billing credentials being active in my account.

Read full review of Norton
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review

Norton reviews 0

Looks like Norton has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Norton, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Norton

Screenshot Norton
Norton is a well-known brand in the cybersecurity industry, offering a range of products and services to protect individuals and businesses from online threats. The company was founded in 1990 and has since become a trusted name in the industry, with millions of users worldwide.

Norton's products and services include antivirus software, internet security, and identity theft protection. These tools are designed to protect against a range of threats, including viruses, malware, phishing scams, and more. Norton's software is constantly updated to stay ahead of new threats, ensuring that users are always protected.

One of the key features of Norton's products is their ease of use. The software is designed to be user-friendly, with simple interfaces that make it easy for even non-technical users to understand and use. This is important, as many people are not familiar with the technical aspects of cybersecurity and may be intimidated by complex software.

In addition to its products, Norton also offers a range of services to help users stay safe online. These include online backup, password management, and parental controls. These services are designed to provide additional layers of protection and help users manage their online activities more effectively.

Overall, Norton is a trusted and reliable brand in the cybersecurity industry. Its products and services are designed to provide comprehensive protection against online threats, while also being easy to use and understand. Whether you are an individual or a business, Norton has a range of solutions to help keep you safe online.

Overview of Norton complaint handling

Norton reviews first appeared on Complaints Board on Aug 14, 2006. The latest review Norton utilities ultimate was posted on Feb 29, 2024. The latest complaint refund of annual subscription was resolved on Apr 10, 2020. Norton has an average consumer rating of 3 stars from 526 reviews. Norton has resolved 219 complaints.
Ratings on other sites
Trustpilot
Trustpilot
4.4
26098 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Norton contacts

  2. Norton phone numbers
    1800 680 026
    1800 680 026
    Click up if you have successfully reached Norton by calling 1800 680 026 phone number 235 235 users reported that they have successfully reached Norton by calling 1800 680 026 phone number Click down if you have unsuccessfully reached Norton by calling 1800 680 026 phone number 128 128 users reported that they have UNsuccessfully reached Norton by calling 1800 680 026 phone number
    65%
    Confidence score
    Australia
    +1 (800) 720-7898
    +1 (800) 720-7898
    Click up if you have successfully reached Norton by calling +1 (800) 720-7898 phone number 0 0 users reported that they have successfully reached Norton by calling +1 (800) 720-7898 phone number Click down if you have unsuccessfully reached Norton by calling +1 (800) 720-7898 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +1 (800) 720-7898 phone number
    Singapore
    +1 (800) 441-7077
    +1 (800) 441-7077
    Click up if you have successfully reached Norton by calling +1 (800) 441-7077 phone number 0 0 users reported that they have successfully reached Norton by calling +1 (800) 441-7077 phone number Click down if you have unsuccessfully reached Norton by calling +1 (800) 441-7077 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +1 (800) 441-7077 phone number
    Thailand
    +1 (800) 944-0586
    +1 (800) 944-0586
    Click up if you have successfully reached Norton by calling +1 (800) 944-0586 phone number 0 0 users reported that they have successfully reached Norton by calling +1 (800) 944-0586 phone number Click down if you have unsuccessfully reached Norton by calling +1 (800) 944-0586 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +1 (800) 944-0586 phone number
    Colombia
    +1 (855) 815-2726
    +1 (855) 815-2726
    Click up if you have successfully reached Norton by calling +1 (855) 815-2726 phone number 9 9 users reported that they have successfully reached Norton by calling +1 (855) 815-2726 phone number Click down if you have unsuccessfully reached Norton by calling +1 (855) 815-2726 phone number 8 8 users reported that they have UNsuccessfully reached Norton by calling +1 (855) 815-2726 phone number
    6%
    Confidence score
    United States
    +1 (800) 745-6034
    +1 (800) 745-6034
    Click up if you have successfully reached Norton by calling +1 (800) 745-6034 phone number 3 3 users reported that they have successfully reached Norton by calling +1 (800) 745-6034 phone number Click down if you have unsuccessfully reached Norton by calling +1 (800) 745-6034 phone number 2 2 users reported that they have UNsuccessfully reached Norton by calling +1 (800) 745-6034 phone number
    20%
    Confidence score
    Canada
    +64 800 174 089
    +64 800 174 089
    Click up if you have successfully reached Norton by calling +64 800 174 089 phone number 3 3 users reported that they have successfully reached Norton by calling +64 800 174 089 phone number Click down if you have unsuccessfully reached Norton by calling +64 800 174 089 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +64 800 174 089 phone number
    100%
    Confidence score
    New Zealand
    +44 207 616 5600
    +44 207 616 5600
    Click up if you have successfully reached Norton by calling +44 207 616 5600 phone number 23 23 users reported that they have successfully reached Norton by calling +44 207 616 5600 phone number Click down if you have unsuccessfully reached Norton by calling +44 207 616 5600 phone number 16 16 users reported that they have UNsuccessfully reached Norton by calling +44 207 616 5600 phone number
    18%
    Confidence score
    United Kingdom
    +353 16 011 906
    +353 16 011 906
    Click up if you have successfully reached Norton by calling +353 16 011 906 phone number 5 5 users reported that they have successfully reached Norton by calling +353 16 011 906 phone number Click down if you have unsuccessfully reached Norton by calling +353 16 011 906 phone number 5 5 users reported that they have UNsuccessfully reached Norton by calling +353 16 011 906 phone number
    Ireland
    +43 150 159 6004
    +43 150 159 6004
    Click up if you have successfully reached Norton by calling +43 150 159 6004 phone number 0 0 users reported that they have successfully reached Norton by calling +43 150 159 6004 phone number Click down if you have unsuccessfully reached Norton by calling +43 150 159 6004 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +43 150 159 6004 phone number
    Austria
    +32 22 566 625
    +32 22 566 625
    Click up if you have successfully reached Norton by calling +32 22 566 625 phone number 0 0 users reported that they have successfully reached Norton by calling +32 22 566 625 phone number Click down if you have unsuccessfully reached Norton by calling +32 22 566 625 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +32 22 566 625 phone number
    Belgium
    +420 239 016 463
    +420 239 016 463
    Click up if you have successfully reached Norton by calling +420 239 016 463 phone number 0 0 users reported that they have successfully reached Norton by calling +420 239 016 463 phone number Click down if you have unsuccessfully reached Norton by calling +420 239 016 463 phone number 1 1 users reported that they have UNsuccessfully reached Norton by calling +420 239 016 463 phone number
    Czech Republic
    +45 35 258 010
    +45 35 258 010
    Click up if you have successfully reached Norton by calling +45 35 258 010 phone number 0 0 users reported that they have successfully reached Norton by calling +45 35 258 010 phone number Click down if you have unsuccessfully reached Norton by calling +45 35 258 010 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +45 35 258 010 phone number
    Denmark
    +358 923 113 405
    +358 923 113 405
    Click up if you have successfully reached Norton by calling +358 923 113 405 phone number 0 0 users reported that they have successfully reached Norton by calling +358 923 113 405 phone number Click down if you have unsuccessfully reached Norton by calling +358 923 113 405 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +358 923 113 405 phone number
    Finland
    +33 173 018 499
    +33 173 018 499
    Click up if you have successfully reached Norton by calling +33 173 018 499 phone number 0 0 users reported that they have successfully reached Norton by calling +33 173 018 499 phone number Click down if you have unsuccessfully reached Norton by calling +33 173 018 499 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +33 173 018 499 phone number
    France
    +49 696 640 4388
    +49 696 640 4388
    Click up if you have successfully reached Norton by calling +49 696 640 4388 phone number 0 0 users reported that they have successfully reached Norton by calling +49 696 640 4388 phone number Click down if you have unsuccessfully reached Norton by calling +49 696 640 4388 phone number 1 1 users reported that they have UNsuccessfully reached Norton by calling +49 696 640 4388 phone number
    Germany
    +30 800 4414 4299
    +30 800 4414 4299
    Click up if you have successfully reached Norton by calling +30 800 4414 4299 phone number 0 0 users reported that they have successfully reached Norton by calling +30 800 4414 4299 phone number Click down if you have unsuccessfully reached Norton by calling +30 800 4414 4299 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +30 800 4414 4299 phone number
    Greece
    +39 245 279 054
    +39 245 279 054
    Click up if you have successfully reached Norton by calling +39 245 279 054 phone number 0 0 users reported that they have successfully reached Norton by calling +39 245 279 054 phone number Click down if you have unsuccessfully reached Norton by calling +39 245 279 054 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +39 245 279 054 phone number
    Italy
    +352 298 479 5023
    +352 298 479 5023
    Click up if you have successfully reached Norton by calling +352 298 479 5023 phone number 0 0 users reported that they have successfully reached Norton by calling +352 298 479 5023 phone number Click down if you have unsuccessfully reached Norton by calling +352 298 479 5023 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +352 298 479 5023 phone number
    Luxembourg
    +31 205 040 539
    +31 205 040 539
    Click up if you have successfully reached Norton by calling +31 205 040 539 phone number 1 1 users reported that they have successfully reached Norton by calling +31 205 040 539 phone number Click down if you have unsuccessfully reached Norton by calling +31 205 040 539 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +31 205 040 539 phone number
    100%
    Confidence score
    Netherlands
    +47 22 971 704
    +47 22 971 704
    Click up if you have successfully reached Norton by calling +47 22 971 704 phone number 0 0 users reported that they have successfully reached Norton by calling +47 22 971 704 phone number Click down if you have unsuccessfully reached Norton by calling +47 22 971 704 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +47 22 971 704 phone number
    Norway
    +48 222 030 314
    +48 222 030 314
    Click up if you have successfully reached Norton by calling +48 222 030 314 phone number 3 3 users reported that they have successfully reached Norton by calling +48 222 030 314 phone number Click down if you have unsuccessfully reached Norton by calling +48 222 030 314 phone number 1 1 users reported that they have UNsuccessfully reached Norton by calling +48 222 030 314 phone number
    50%
    Confidence score
    Poland
    +351 800 780 066
    +351 800 780 066
    Click up if you have successfully reached Norton by calling +351 800 780 066 phone number 0 0 users reported that they have successfully reached Norton by calling +351 800 780 066 phone number Click down if you have unsuccessfully reached Norton by calling +351 800 780 066 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +351 800 780 066 phone number
    Portugal
    +7 499 272 2059
    +7 499 272 2059
    Click up if you have successfully reached Norton by calling +7 499 272 2059 phone number 0 0 users reported that they have successfully reached Norton by calling +7 499 272 2059 phone number Click down if you have unsuccessfully reached Norton by calling +7 499 272 2059 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +7 499 272 2059 phone number
    Russia
    +34 911 776 150
    +34 911 776 150
    Click up if you have successfully reached Norton by calling +34 911 776 150 phone number 0 0 users reported that they have successfully reached Norton by calling +34 911 776 150 phone number Click down if you have unsuccessfully reached Norton by calling +34 911 776 150 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +34 911 776 150 phone number
    Spain
    +46 857 929 037
    +46 857 929 037
    Click up if you have successfully reached Norton by calling +46 857 929 037 phone number 0 0 users reported that they have successfully reached Norton by calling +46 857 929 037 phone number Click down if you have unsuccessfully reached Norton by calling +46 857 929 037 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +46 857 929 037 phone number
    Sweden
    +41 442 120 032
    +41 442 120 032
    Click up if you have successfully reached Norton by calling +41 442 120 032 phone number 0 0 users reported that they have successfully reached Norton by calling +41 442 120 032 phone number Click down if you have unsuccessfully reached Norton by calling +41 442 120 032 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +41 442 120 032 phone number
    Switzerland
    +90 216 282 1987
    +90 216 282 1987
    Click up if you have successfully reached Norton by calling +90 216 282 1987 phone number 0 0 users reported that they have successfully reached Norton by calling +90 216 282 1987 phone number Click down if you have unsuccessfully reached Norton by calling +90 216 282 1987 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +90 216 282 1987 phone number
    Turkey
    +86 800 830 1153
    +86 800 830 1153
    Click up if you have successfully reached Norton by calling +86 800 830 1153 phone number 0 0 users reported that they have successfully reached Norton by calling +86 800 830 1153 phone number Click down if you have unsuccessfully reached Norton by calling +86 800 830 1153 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +86 800 830 1153 phone number
    China
    +852 25 981 234
    +852 25 981 234
    Click up if you have successfully reached Norton by calling +852 25 981 234 phone number 0 0 users reported that they have successfully reached Norton by calling +852 25 981 234 phone number Click down if you have unsuccessfully reached Norton by calling +852 25 981 234 phone number 1 1 users reported that they have UNsuccessfully reached Norton by calling +852 25 981 234 phone number
    Hong Kong
    +91 800 100 7601
    +91 800 100 7601
    Click up if you have successfully reached Norton by calling +91 800 100 7601 phone number 0 0 users reported that they have successfully reached Norton by calling +91 800 100 7601 phone number Click down if you have unsuccessfully reached Norton by calling +91 800 100 7601 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +91 800 100 7601 phone number
    India
    ‎+972 180 944 7879
    ‎+972 180 944 7879
    Click up if you have successfully reached Norton by calling ‎+972 180 944 7879 phone number 3 3 users reported that they have successfully reached Norton by calling ‎+972 180 944 7879 phone number Click down if you have unsuccessfully reached Norton by calling ‎+972 180 944 7879 phone number 1 1 users reported that they have UNsuccessfully reached Norton by calling ‎+972 180 944 7879 phone number
    50%
    Confidence score
    Israel
    +81 356 422 682
    +81 356 422 682
    Click up if you have successfully reached Norton by calling +81 356 422 682 phone number 0 0 users reported that they have successfully reached Norton by calling +81 356 422 682 phone number Click down if you have unsuccessfully reached Norton by calling +81 356 422 682 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +81 356 422 682 phone number
    Japan
    +60 377 124 612
    +60 377 124 612
    Click up if you have successfully reached Norton by calling +60 377 124 612 phone number 0 0 users reported that they have successfully reached Norton by calling +60 377 124 612 phone number Click down if you have unsuccessfully reached Norton by calling +60 377 124 612 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +60 377 124 612 phone number
    Malaysia
    +27 218 192 830
    +27 218 192 830
    Click up if you have successfully reached Norton by calling +27 218 192 830 phone number 0 0 users reported that they have successfully reached Norton by calling +27 218 192 830 phone number Click down if you have unsuccessfully reached Norton by calling +27 218 192 830 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +27 218 192 830 phone number
    South Africa
    +82 220 971 401
    +82 220 971 401
    Click up if you have successfully reached Norton by calling +82 220 971 401 phone number 0 0 users reported that they have successfully reached Norton by calling +82 220 971 401 phone number Click down if you have unsuccessfully reached Norton by calling +82 220 971 401 phone number 1 1 users reported that they have UNsuccessfully reached Norton by calling +82 220 971 401 phone number
    South Korea
    +886 801 855 873
    +886 801 855 873
    Click up if you have successfully reached Norton by calling +886 801 855 873 phone number 0 0 users reported that they have successfully reached Norton by calling +886 801 855 873 phone number Click down if you have unsuccessfully reached Norton by calling +886 801 855 873 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +886 801 855 873 phone number
    Taiwan
    +971 800 844 0742
    +971 800 844 0742
    Click up if you have successfully reached Norton by calling +971 800 844 0742 phone number 9 9 users reported that they have successfully reached Norton by calling +971 800 844 0742 phone number Click down if you have unsuccessfully reached Norton by calling +971 800 844 0742 phone number 9 9 users reported that they have UNsuccessfully reached Norton by calling +971 800 844 0742 phone number
    UAE
    +54 115 354 0370
    +54 115 354 0370
    Click up if you have successfully reached Norton by calling +54 115 354 0370 phone number 0 0 users reported that they have successfully reached Norton by calling +54 115 354 0370 phone number Click down if you have unsuccessfully reached Norton by calling +54 115 354 0370 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +54 115 354 0370 phone number
    Argentina
    +55 114 700 1747
    +55 114 700 1747
    Click up if you have successfully reached Norton by calling +55 114 700 1747 phone number 0 0 users reported that they have successfully reached Norton by calling +55 114 700 1747 phone number Click down if you have unsuccessfully reached Norton by calling +55 114 700 1747 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +55 114 700 1747 phone number
    Brazil
    +56 800 646 210
    +56 800 646 210
    Click up if you have successfully reached Norton by calling +56 800 646 210 phone number 0 0 users reported that they have successfully reached Norton by calling +56 800 646 210 phone number Click down if you have unsuccessfully reached Norton by calling +56 800 646 210 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +56 800 646 210 phone number
    Chile
    +52 554 738 1613
    +52 554 738 1613
    Click up if you have successfully reached Norton by calling +52 554 738 1613 phone number 2 2 users reported that they have successfully reached Norton by calling +52 554 738 1613 phone number Click down if you have unsuccessfully reached Norton by calling +52 554 738 1613 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +52 554 738 1613 phone number
    100%
    Confidence score
    Mexico
    More phone numbers
  3. Norton emails
  4. Norton address
    350 Ellis Street, Mountain View, California, 94043, United States
  5. Norton social media
Norton Category
Norton is related to the Antivirus Software category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.