The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Norton 360 Premier Edition / loss of service on 1 of 3 computers

1 Redgarth, Gravel Path HP4 2PHBerkhamsted, England, Hertfordshire, United Kingdom Review updated:
Contact information:
Phone:

We had an annual Automatic Renewal on 16 January 2015 for three computers which was successful and cost £69.99.
My Norton Billing info:- Name M J TANGYE, Product Serial Number WX4KFWH38XFP
This week on one of the computers Norton instructed us to delete all of the Norton program entirely and to re-load it. We have tried this but were unable to re-load and have no protection on that computer now. The password we use was not accepted nor the Key.
We were instructed to change the password but this did not succeed in re-loading..
We now need detailed instructions from your office on how to rectify this procedure.
Please will you mail a solution to my e-mail address at:- michaeltangye@btinternet.com

Mi
Jun 1, 2015
Sort by: UpDate | Rating

Comments

  • No
      3rd of Jun, 2015
    0 Votes

    Sorry for the trouble. I've sent you a private message with the instructions. Please follow it and let me know how it goes.

    Norton Support

Post your comment