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Reimage Services Complaints 19

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9:47 am EDT

Reimage Services computer servicing

I paid reimage £350 by direct debit to service my laptop which they did very well they gave several phone nos [protected]/3834/3834 should i have any further issues, in fact they telephoned me at least twice to enquire how my laptop was performing to which i replied very well. however yesterday I called the nos given me and I got a telephone message stating that reimage support was no longer available and if i should email them on [protected]@reimage.co to which i got a delivery failure message, i dont believe its a scam if so why would they phone me with nos and those nos give a message that their suppoert was no more but to email their reund can you help or advise regards vj bartlett

[protected]@hotmail.com

Desired outcome: to receive a refund

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5:56 pm EDT
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Reimage Services Reimage Review: A Lifesaver for My Computer - Great Customer Service and Techs!

I've been using Reimage for more than a year now, and I gotta say, it's been a lifesaver for my computer. I had some issues with it running slow and freezing up, so I decided to give Reimage a try. I called up their customer service and talked to one of their techs, who was super helpful. They connected me with another tech who went through my computer with a fine-tooth comb. It was a bit of a process, but it was worth it in the end.

Now, my computer runs like a dream. I can open up multiple programs at once without any lag or freezing. It's like having a brand new computer! I'm so glad I found Reimage, and I would definitely recommend it to anyone who's having computer issues.

The only downside is that it can be a bit pricey, but I think it's worth it for the peace of mind knowing that my computer is running smoothly. Plus, they offer a money-back guarantee if you're not satisfied with their service.

Overall, I'm really happy with my experience with Reimage. Their customer service was great, and their techs really know their stuff. If you're having computer issues, give Reimage a try - you won't regret it!

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4:47 pm EDT
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Reimage Services Disappointing Results: My Experience with Reimage for Malware Removal

So, I decided to give Reimage a try after hearing about it from Firefox and some other folks. I was having a real problem with this pesky 'Yahoo Search Redirect' malware on my computer and I was at my wit's end trying to get rid of it. I downloaded the program, ran it, and rebooted my computer, but to my dismay, the issue was still there. I was really disappointed that the program didn't work as advertised and I was left with the same problem I started with.

However, I will say that the program itself was easy to use and navigate. The interface was simple and straightforward, which was a plus. But, unfortunately, the program just didn't deliver the results I was hoping for.

Overall, I wouldn't recommend Reimage based on my experience. It may work for some people, but it didn't work for me. I was left feeling frustrated and disappointed that I spent money on a program that didn't fix my problem.

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Is Reimage Services Legit?

Reimage Services earns a trustworthiness rating of 1%

Stay away! We strongly recommend avoiding Reimage Services.

Our conclusion: ComplaintsBoard's comprehensive research indicates that Reimage Services is highly unreliable and may be operating as a scam. We advise against dealing with Reimage Services to prevent potential harm. If you notice any suspicious behavior, report it by writing a complaint.

With only 0% of 0 complaints being resolved, Reimage Services slow complaint resolution rate suggests poor service, lack of responsiveness, or a lack of helpfulness, causing frustration to users. It is obvious that the company has the lowest level of trust.

However ComplaintsBoard has detected that:

  • Reimageplus.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • Reimageplus.com you are considering visiting, which is associated with Reimage Services, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
  • Several positive reviews for Reimage Services have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
  • Reimage Services website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
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4:12 pm EDT
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Reimage Services Disappointing Experience with Reimage Antivirus: Scam Alert and Computer Failure

So, I bought Reimage from reimageplus.com today and when I tried to activate it, I had to call their customer service to have it activated. They did a scan of my computer and told me that it was infected with a virus and they could fix it for a certain amount of money. While I was on the phone with them, there was a power interruption and my computer shut down. Now, my computer won't boot up, not even in safe mode. I'm really disappointed with this product and I don't think it's worth the money.

I mean, I understand that viruses can be a real problem and it's important to have a good antivirus software to protect your computer. But, I don't think Reimage is the right choice. I had high hopes for it, but it didn't live up to my expectations.

The fact that I had to call customer service to activate it was already a red flag for me. I don't like having to go through all that trouble just to use a product that I paid for. And then, they told me that my computer was infected with a virus and that they could fix it for a certain amount of money. I don't know about you, but that sounds like a scam to me.

And to top it all off, my computer won't even boot up now. I'm really frustrated and I wish I had never bought this product. I would not recommend Reimage to anyone. Save your money and look for a better antivirus software.

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Reimage Services Reimage Review: Disappointing Results and Outrageous Prices

So, I was looking for a way to fix my PC and came across Reimage. They said they could do a scan for only $27.95, which sounded like a good deal to me. But, when I got the results, they said I needed to pay more to actually fix the problems they found. And, let me tell you, the prices they were asking for were outrageous! I'm talking hundreds of dollars here. And, to make matters worse, they wouldn't even give me my $27.95 back.

I was pretty frustrated with the whole thing, so I decided to try Norton instead. And, let me tell you, they were able to fix my PC in just 20 minutes for only $19.95! I couldn't believe it.

Now, I will say that the woman I spoke to on the phone at Reimage was very nice. But, other than that, it was a total waste of my money. I wouldn't recommend them to anyone.

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Reimage Services Disappointing Experience with Reimage: Limited Results and Poor Customer Service

So, I gotta say, I'm pretty disappointed with Reimage. I mean, I was really hoping for a solution to my computer problems, but it just didn't work out. And to top it off, when I asked for a refund within the 60 days, they told me I was too late. Like, what the heck? I thought they were supposed to have my back.

To be fair, I did have a Trojan on my computer, and Reimage did isolate the program. But still, I expected more from them. I mean, isn't that what they're supposed to do? Fix computer problems? And if they can't do that, shouldn't they at least give me my money back?

If I don't get my refund soon, I'm gonna have to take matters into my own hands. I'll leave feedback on a review site and start a blog to warn others about the issues I had with Reimage. I mean, I don't want anyone else to go through what I did.

Overall, I'd say Reimage is just okay. It might work for some people, but it didn't work for me. And their customer service could use some improvement. But hey, that's just my two cents.

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Reimage Services Reimage Review: A Total Scam - Don't Waste Your Money!

So, I was browsing the internet with my trusty computer when I stumbled upon Reimage (reimageplus.com). My Windows 10 was acting up and giving me an error code that said "default gateway unavailable". I was getting pretty frustrated and didn't know what to do. That's when I saw Reimage and thought, "Hey, maybe this will fix my problem!"

I went ahead and purchased the product, but boy was that a mistake. It turned out to be a total scam! I was so disappointed and felt like I had wasted my money. I mean, why would they advertise that they can fix my problem if they can't even deliver on their promise?

To make matters worse, when I tried to contact their support staff, I found out that they weren't even available! Can you believe it? I was left feeling frustrated and helpless.

So, if you're reading this, please protect yourself and don't make the same mistake I did. Don't purchase Reimage. It's not worth it and you'll just end up feeling disappointed. Trust me, there are better options out there.

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Reimage Services Disappointing Experience with Reimage: Save Your Money and Time

So, I decided to give Reimage a try and boy was I disappointed. I mean, I spent a lot of money on their service and the last 4 times I contacted them for assistance, they didn't help me at all. I mean, I spent like 10 hours on the phone with them yesterday and nothing was resolved. Can you believe that? It's like they don't even care about their customers. And some of their employees can be really rude when you get frustrated with them for not helping. I mean, come on, I'm paying for a service here. If I could give them 0 stars, I totally would. I mean, save your money and don't even bother with them. It's a total waste of everyone's time, energy, and money.

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Reimage Services Reimage Review: Frustrating Experience with Customer Service and License Key Issues

So, I had a bit of a rough time with Reimage. I had to reformat my C drive and reinstall Windows 7 not long after I bought the program. When I tried to use it again, the license key didn't work. I reached out to their customer service team to get it reinstated, but I didn't hear back from them. I waited a week and then sent another email asking for a refund since I was still within the 60-day period. But, they just kept me hanging and didn't give me my money back. They eventually told me that I was out of time.

Honestly, I wouldn't recommend this software or these people. It's important to think carefully before buying anything from them. It's frustrating to spend money on something that doesn't work and then not be able to get a refund. I wish I had known about these issues before I made my purchase.

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Reimage Services Disappointing Experience with Reimage Software: Proceed with Caution

I gotta say, I'm not too impressed with this Reimage software. At first, it seemed to work just fine - I downloaded it and ran it on my computer, and it fixed a few issues that I was having. But then, the next time I tried to use it, things went south real quick. The program got stuck in some kind of loop, and no matter what I did, it just kept repeating the same thing over and over again. I was getting pretty frustrated, so I decided to reach out to their customer support team for help.

Now, I gotta give them credit - they did respond to my email pretty quickly. But that's about where the good news ends. They gave me a ticket number and said they would look into the issue, but it's been a few days now and I haven't heard anything back. I even sent them another email to follow up, but still no response. I'm starting to wonder if they're ever going to get back to me.

To make matters worse, I'm now hesitant to even try to uninstall the program. When I went to do so, I got a warning that it could cause damage to my computer. I don't want to risk making things even worse, so I'm kind of stuck with this malfunctioning software for the time being.

Overall, I'm pretty disappointed with my experience with Reimage. It seemed like a promising solution at first, but now I'm not so sure. If you're thinking about trying it out, I'd recommend proceeding with caution.

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Reimage Services Unimpressed with Reimage: Shady Tactics and Poor Customer Service

I recently tried out Reimage's services and I must say, I was not impressed. The company claims to offer a one-year service, but as soon as I signed up, they immediately ran a scan and told me I needed to buy the upgraded package. It felt like a bait and switch tactic to me.

To make matters worse, the woman I spoke with was incredibly rude. She seemed to be more interested in selling me the upgrade than actually helping me with my problem. And to top it off, she informed me that our conversation was being recorded for "quality and training purposes." I can only imagine what the company's training manual must say - "sell the upgrade at all costs."

When I told her that I just wanted the package I had originally signed up for, she became even more arrogant. She accused me of not really wanting to fix the problem and implied that I was wasting her time. Needless to say, I was not impressed with the level of customer service I received.

In my opinion, Reimage is not a company that I would recommend. Their tactics seem shady and their customer service is lacking. If you're looking for a reliable and trustworthy service, I suggest you look elsewhere. Don't waste your time or money on these shysters.

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8:55 pm EST

Reimage Services service expiration date

I purchased current order on 3/11/2017 at the advice that my previous order will expire, however, i sent a return mail to uplict to tell the correct expiration date for the new order should be 5/13/2018, instead of 3/13/2018 when i received Puchase confirm letter, because my previous order expired on 5/13/2017, and i sent anothe r2 complain mailto uplick regading the same issue, and i did not hear anything from uplick, please recheck your system and respond to me,
Eric Cheng

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Rozerbeni
New delhi, IN
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Jun 22, 2022 4:18 am EDT

According to the company, Reimage has a workable lifespan of about one year since its development. However, it is suggested that users purchase a new license every two years for optimum performance.

www.360sqr.com

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11:51 pm EST
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Reimage Services computer repair

I contacted Reimage for help in resolving my computer problems. At first they were real cooperative and a technician took control of my computer and seemed to fix the problem for a fee of $150, which I paid with my credit card.. Then a couple of days later he called me and said the diagnogticts that they ran showed that I had several problems and advised that to fix these problems they would refund my initial payment of $150 and charge me $299.00 to fix the problems and that I would have to buy Itunes gift cards to pay for this service. I did as told and bought the cards and when I gave them the numbers on the cards, I was told that they could not get the numbers to go through and that I would have to buy more Itunes cards to pay for the service but that the intitial cards would be refunded to me along with the $150.00. Today when I talked with them regarding my refund I was told that they could only refund an amount of $1000 or more and that I would have to buy another $400 of Itunes cards to get my full $1000 refund. They had set my computer up to where it would not start up without a password and they would not give me the password until my refund was processed. I did as told and bought the additional $400 of cards and gave them the numbers and then was told that they could not get the refund to apply to my credit card and that they would send me a certified check and that I would get it on Monday. I don't know if I will ever get my check or not but it sounds to me like they are commiting a fraud .

I would like someone to help get my refund that I am due.

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3:42 pm EDT

Reimage Services computer repair not done

In reference to my account #[protected], I see you only refunded the 69.95, I also paid for them to repair the Microsoft problem I was having, & Jaya assured me it would all be taken care of. I till have the same problem, that I also paid 99.99 for, & repairs were not made. They signed into my computer hours after we disconnected, & I had 167 issues on my malware from the, & again on Sunday morning I had another one. It is against the law for them to go into my computer, & I can prove it was all from them. It all shows on my malware 167 issues all from them, I will send it to my credit card company & dispute the charge, because they did not repair what they were suppose to. That is why I asked for a refund, & I told John the tech who was suppose to repair it that I still have, the same issue. He went into my computer & removed the repair icon from my desk top, they do not disappear on their own. So if they do not refund it will all go to the Credit Card company, & they can press charges. T Y Bonnie Correll

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Update by Bonnie Correll
Aug 08, 2017 3:43 pm EDT

please read above,

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8:16 pm EST

Reimage Services Reimage pc repair (Reference #[protected])

I called several times on Saturday, 2/25/2017 to cancel my order. At the time I placed the order(2/24/2017) I had already used my virus program and received one error that I was simply needing a driver. Despite that, your site popped up and I fell for it, I scanned my PC and you showed I had even more bad things to be removed. I immediately ordered PC repair and returned to input the license# you gave me but your site would not accept it that license #, so I was never able to use the program before my lab top spun completely out of control. The next morning I took my laptop into a computer technician to be fixed. Then my computer was gone and I couldn't even remember your company name much less your phone #. My PC came back on 3/4/2017 and I found your number to call and cancel. Since then, I have called several times and was put on hold and had to punch #1 every minute until my callI was completely disconnected. So, now I'm putting my wishes in writing and I called PayPal to put a "dispute" on the payment. I respectfully request that you cancel my order and refund PayPal the amount they provided for this purchase. THANK YOU SO VERY MUCH.
Mary Staula
[protected]

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8:56 am EDT

Reimage Services Virus protection

Ever since I installed this program I have had nothing but problems with the freezing of my computer. Then it forced me to call an 800 number. The person on the other line had such a strong accent I could not understand him..someone else came on the line and the same problem happened. When I said I could not understand him he HUNG UP on me...I uninstalled the program but it seems like they have hacked my computer..Please refund my money. I am very unhappy with this treatment..Please refund my money

Thank you Judy Galando

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8:55 am EST

Reimage Services My PC was broken because of this software

I bought the software from Reimage Software and its price was $25, 99. I received the key and installed the software, and only after that I switched on the scan. This software found too many errors in my computer and when it tried to eliminate these errors, my computer died. I had 30 days money back guarantee and when I explained the problem to the seller, he said that he would refund me. But 10 days passed and I still didn’t get money on my account.

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4:39 am EDT

Reimage Services Company doesn't provide any services or good products

I purchased a product from www.reimageplus.com. The price on the website was $25.99 and these thieves took $39.99 from my account. I only found out about it on the next day, when I checked my account. I decided to open the program, but after installation it asked to provide the key, which I of course haven’t received. It was the last straw, so I sent the email and asked for the full refund. After that no news from the seller. The website is real scam and the worst services I have seen before.

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2:54 pm EDT

Reimage Services They removed my stuff from the computer

I got email from the website www.reimageplus.com. They informed me that my computer was harmed and they offered their services, and I provided them access, but after several hours I found out that they deleted almost all my info from the computer. After that I tried to reach them, but it was useless. No one replied. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?

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Charlotte Compton
Irondale, US
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May 06, 2023 7:20 am EDT

My renewal fee for one year was charged to my checking account on 3/14/23. I still cannot use reimage. Message says I have not paid. It seems I go through this every year. No key sent and I have not got Reimage Repair. Get this straightened out soon or return my money.

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sambut
san diego, US
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Oct 31, 2022 7:33 pm EDT
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johnny payne johnnypyn@cs.com [protected]

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Rozerbeni
New delhi, IN
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Jun 25, 2022 3:14 am EDT

Reimage PC Repair is a Chicago-based company that provides computer support for small businesses. The company was founded in 2006 by CEO, Jim McDevitt, who began working on his idea for Reimage PC Repair while still in college. He ran the business from his dorm room at the University of Illinois at Urbana-Champaign until the business was sold to NCR Corporation, who merged it with their existing IT division, Computer Solutions. Today Reimage PC Repair serves over 300,000 customers and has an annual revenue of over $100 million. https://360sqr.com/

Overview of Reimage Services complaint handling

Reimage Services reviews first appeared on Complaints Board on Aug 23, 2014. The latest review computer servicing was posted on Jul 2, 2024. Reimage Services has an average consumer rating of 1 stars from 19 reviews. Reimage Services has resolved 0 complaints.
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Reimage Services Category
Reimage Services is ranked 12 among 21 companies in the Antivirus Software category

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