[Resolved] / gift card

United States

Gave daughters each a $25 gift card for Christmas. Both cards said funds do not expire on the front of the card. The cards expired so I called to get new cards issued. They both were charged 3.95 for two months and then I was told there was a $15 fee per card to get a valid card that we could actually use. No way around it. So now my daughters have 2.10 each to spend. Such a scam!

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Mr. K Patterson Complaint Analysis's Response, Feb 06, 2019

    Rebate Special Services

    Dear Consumer Ginnfer0202:

    We received your compliant regarding your two $25.00 Prepaid Cards purchased for your daughters.
    At your convenience please contact me at the email address listed below in regard this matter.

    Kent Patterson
    Complaint Analysis

    Blackhawk Engagement Solutions is now Hawk Incentives, a Blackhawk Network business

Feb 5, 2019

Post your comment