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Lowe's Home Improvement / scam and theft

1 United States Review updated:
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Our family has been shopping at Lowes for years. For years we have tried to "build something together." Once again we have had a horrible experience, this time with a store manager (female) that "honey" ed us to death. We spent over $50, 000. for products to build a store, most of the time the products were wrong and the delivery wasn't done as promised. Then we foolishly decided to do some home improvements. The manager "gave us good deals?" Only to find out the price she quoted us over the phone and then after install the price jumped up over $4oo.oo, and to make matters worse she never put us on the no interest plan as promised. After spending $6ooo.oo in the store. We went in to find out why our bill was so high and why we weren't on the no interest plan. The explanation was she typed it in wrong.

But they wouldn't put us on it. Not sure why "honey" suddenly didn't like us anymore? Maybe because she made so many mistakes. Amazing isn't it, the store manager screws up and we the customer gets penalized. For the record we never went in and signed for the merchandise or for the install of the carpet. She, "honey" did it all.

Va
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Comments

  • We
      23rd of Dec, 2009
    0 Votes

    i too have received the "honey" and "hun" treatment at the lowes in athens alabama from someone who acts like she is the manager but i have been told she is not - she just thinks she is! she is a really big woman who just sits behind the desk and has her back to the customers until someone tells her there are customers there who need help! then she acts like she wants to help until you complain that your bill is incorrect or your order was supposed to be ready but it is no place in sight - the she just "hun" this and "hun" that and gets on the phone to find someone else to help you! or she gets on the overhead announcement system and starts calling out peoples names to come help you because i guess it is just too much of a bother for her to do it herself! i have seen this fat ### in the store numerous times and never have i actually walked in and seen her out of that chair behind the desk. she will do anything she can to blow you off! you are better off going to home depot even though it is 10 miles down the road!

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