Long John Silver's / customer service disrespectful workers

United States

We arrived at long John silver's at 9:25 p.m. a worker came outside n informed us the inside was closed I said what time do you close its only 9:25p.m. he said we close at 9:25 p.m. I said no restaurant closes at 9:25 p.m. he said well we do.
Do we went through drive thru n the hrs clearly said that the inside closes at 10:00 p.m. so he lied to us n said per the mgr running it said they close at 9:25 p.m. that kind of service is unacceptable n upper mgmt might need to check on their staff more often like make surprise visits.i love long john silvers n I asked specifically for cocktail sauce so I couldn't even eat my food 11.00 down the drain I can't eat seafood w/out cocktail sauce I will not be going there again. I hope this gets fixed

Oct 23, 2017

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