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LGMed Supply / won't issue credit

Cherry Hill, NJ, NJ, United States
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Purchased item on Dec 8 and charged to my Discover card. Returned item within 30 days because item came with no box, no instructions and looked used. Called them on 4-2 and they promised a refund within 72 hrs and here we are on 4-16 and no sign of a credit. Isn't this some kind of fraud? I have the time and energy to go after this company and I will. It's not a threat but a promise so that they can't do this to someone else.

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