Menu
Write a review
File a complaint
LG Electronics Profile

LG Electronics

www.lg.com

Learn how the rating is calculated

2.2

Overall reputation rating based on reviews and complaints

LG Electronics earns a 2.2-star rating from 17 reviews and 1539 complaints, indicating that most electronics consumers are somewhat dissatisfied with their products.

Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

LG Electronics Complaints Page 61 of 77

ComplaintsBoard
L
5:13 pm UTC

LG Electronics poor service

My AC, purchased in 2007, has been erratically responding to remote control device since May 2011. I lodged a complaint with the local Jodhpur service centre. When they did not come for a week, I lodged a complaint with the toll free no. [protected].

Since then till today I have been repeatedly requesting them to check my AC. Once or twice their men came and said that the PCB on the AC needs to be replaced. But since then they disappeared.

It is a horrible experience for me. I have to switch off/on the AC from the main switch. If this is the quality of service LG provides in India, they better wind up their business in this country. After 2007, I purchased two more ACs, not LG, but Samsung. They are better and their service centre is also efficient.

Will you please look into my complaint and get the fault rectified? I have been given at least five different complaint numbers at different times.

Read full complaint
Hide full review
ComplaintsBoard
S
4:48 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

LG Electronics bad hand set battery discharing, hanging

Desr who ever on line had perched Cell Phone LG -T325 on dated 15-09-11, Invoice No [protected], IMEI NO-[protected], India (near by kalyan (E) big Bazaar, we had big problems with this handset, Battery discharging very soon as shopper told me that I can use 7 to 8 hours but not correct r and getting hang all the time i am very upset with cell phone set normally i used Nokia, Do not buy any more this cell phone I am going to put on Face book same and all my friends

Read full complaint
Hide full review
ComplaintsBoard
S
6:14 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

LG Electronics showing error code

I had a lg microwave oven. I dont complaint against the product. I am only concerned with their service. I contacted the lg customer care. They promptly registered the complaint and given me my complaint number. But for last one week, nothing happened. I again contacted the customer care and the reply from the executive was to call the service center in cochin (Kerala) directly and talk to the service centre. I dont understand the necessity of a complaint i. D. Which was given before. I am still waiting for the technician for the service. I wonder how "life will be good" with the lg product.

Read full complaint
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
L
9:17 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

LG Electronics caused apartment fire

On August 4 2011, I awoke to smoke coming out of my 2 month old conditioner, my husband pulled the plug quickly from the outlet but the flame had already started inside of the air condition. My entire room eventually caught on fire and my entire apartment with all my belongings were destroyed. LG is denying that it is even their without even investigating it. I have receipts and pictures of the air condition and they are not even giving me the time of day. They are giving me the run around and have not even taken the time to listen to my grievances. This is a company that does not stand behind their products. BUYER BEWARE !

Read full complaint
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
S
9:44 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

LG Electronics worst services of deliveries

Hi,

i just bought new Lg flatron tv from the lg cycle store and they told that they will deliever it to my door withing 6 hours .i come back to home and get sleep .when i wake up it was 12 am so i thought that i will call these people in morning .when i call the given no (mention in the slip) it was not in use at that time .in evening i got a call from these people and they told me that your cycle will be deliever at your given address .i told the person that i never bought a cycle from you .i bought a LG flat ron tv to watch movie and other stuff why i will buy the cycle . they told me it it not possible to get a tv now . we have billed the cycle for you. when i reach the store, stor was closed .i go again next day and meet the manager of the store he told that there is few problem in phone line so might be the call was gone somewhere else .
the tv is ready to deliver .we are sorry that you face these kind of proble due to the fraud line.

http://fadikarnaby73.blogspot.com/

Read full complaint
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
H
8:32 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

LG Electronics top of washing machine from white to yellow color

Dear Sir/Madam,
I Mr. Hemant Madhukar Patil purchased LG washing machine model number WF-N7036DN in 27th September 2009.
I found the coloration of Top of the machine this intemation i given to Mr Santosh of LG engineer for 2-3 times but he didnt gave me any response also i complaint in customer care also but i still waiting for the reply.
Today again i done complaint in LG customer care kindly change my top ogf washing machine along with washing machine shock up because its giving noise when starting the machine.
Kindly help to replace the washing machine part. I got 2 yrs warranty along with 2 yrs extended warranty.

Thanks and Regards
Hemant Madhukar Patil

Silver winds, Building number C-2, flat number -1
Dhnyneshwar nagar, Near Jijamata chowk.
Talegaon Dabhade, Pune-410506
Mobile number: [protected]
Email: [protected]@yahoo.com

Read full complaint
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
K
9:19 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

LG Electronics lg/icc mobile bonanza

I reciverd SMS that my mobile number have Won 350, 000.00 in LG/ICC FORTUNE MOBILE BONANZA IN U.K For claim send ur details to Dr.RAY or email : [protected]@live.co.uk.
I need a cofirm if that Real Or Not.
My E-mail : j.[protected]@yahoo.in.

Read full complaint and 5 comments
Hide full review
5 comments
Add a comment
K
K
Kawthar
P?lghar, IN
Send a message
Jul 19, 2012 9:08 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Attention
I received an SMS on my mobile telling me that I won 500.000.00 Pounds and a mobile L7. After several email messages with a person named himself as Mr. Vin. the matter appears as a treachery and this man and his agent who named himself Mr. Mark required money for the airport to deliver the prize.
So, a famous company like LG should follow such exploiters that provide bad reputation for it. If you want to see the email and phone messages on such aspect I am ready.

K
K
karthik.g
Vijayawada, IN
Send a message
Jul 07, 2012 8:41 am UTC

bulle ke ball ka message bijake thamasha karthe ki makelowda

M
M
msandeep
Nashik, IN
Send a message
Sep 30, 2011 6:37 am UTC

d://///mn...wat thehell...thay send...really fake they are, , , dont believe this type of sms or mails

P
P
pravin sonawane
IN
Send a message
Sep 20, 2011 11:38 am UTC

i got a massage your mobile number wan the sum of 500000pounds on lgiccbonzana2011
what is this

M
M
Majed Almehmadi
SA
Send a message
Sep 20, 2011 9:41 am UTC

believe me dude ! it's not real ! they are lying to pull u in hell

ComplaintsBoard
M
4:24 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

LG Electronics faulty product

I just got off the phone with an "Executive Supervisor" at Corp LG-supposedly. It was my 5th phone call plus emails with photos of my disintegrating refrigerator--nothing works from the freezer where the ice machine is pouring out water to the refrigerator's collapsing shelves. I asked her if LG stands behind their products. She responded that she stands behind corporate's decision not to help me with this problem. My warranty is lapsed.

I am disgusted by the lack of integrity of a company the size of LG when it is apparent that so many people are struggling with poorly made products. I will, of course, have to purchase another refrigerator but it will not be an LG

Read full complaint
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
O
6:17 pm UTC

LG Electronics spare parts not available

I have an LG washing machine, 7 Kg. capacity.
The resistor or elec. coil (for heating the water) went out of order.
I sent my people to LG approved dealers in Natore, Rajshahi and Dhaka but everybody just told us that spare parts are not available to them.
I had to buy a fake spare part, having troubles to fit it in.
What is this kind of absurdity? You send your machines to Bangladesh but not the spare parts.
Do I have to throw away an nearly new washing machine and buy another one? Certainly won't be another LG.
I reckon you need to review your policy immediately.
Import of your machines should be banned. What a ###!

Read full complaint and 1 comment
Hide full review
1 comment
Add a comment
J
J
Johnny ok
BD
Send a message
Jul 29, 2010 5:01 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

I have an LG washing machine, 7 Kg. capacity.
The resistor or elec. coil (for heating the water) went out of order.
I sent my people to LG approved dealers in Natore, Rajshahi and Dhaka but everybody just told us that spare parts are not available to them.
I had to buy a fake spare part, having troubles to fit it in.
What is this kind of absurdity? You send your machines to Bangladesh but not the spare parts.
Do I have to throw away an almost new washing machine and buy another one? Certainly won't be another LG.
I think you need to review your policy immediately.
Import of your machines should be banned. What a ###!
You may contact me sundarbonbd@yahoo.com
Johnny

ComplaintsBoard
R
2:46 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

LG Electronics lost the mobile

I had mailed to [protected]@vsnl.net for recovery of my lost mobile phone on 20th Jan 2010 and till now there is no response. I mailed them again and now i get the msg back saying it is undelivered. Please help me in finding out my mobile. Details are as follows:

Phone Model :- RD3640
Missed date :- 13th september 2011
IMEI No. :- A00000282EDBFD

Read full complaint and 6 comments
Update by RUPA KUMARI
Sep 13, 2011 2:41 pm UTC

I had mailed to cop@vsnl.net for recovery of my lost mobile phone on 20th Jan 2010 and till now there is no response. I mailed them again and now i get the msg back saying it is undelivered. Please help me in finding out my mobile. Details are as follows:

Phone Model :- RD3640
Missed date :- 13th september 2011
IMEI No. :- A00000282EDBFD

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
6 comments
Add a comment
S
S
sam_8779
IN
Send a message
May 20, 2011 10:42 am UTC

hallo sir. My name is sam, my mobile stolen yesterday, i know imei no . [protected]
LG_GU220 mobile modle. Pls send ssomthng related to my mobile, pls serch and giv me inform, thnk

K
K
kafeel ahmad
IN
Send a message
Dec 06, 2007 12:00 am UTC

r-world has not been opening since last 4 months.
it is very regret ful to knw that this is a very prestigious company and after being complaining on customer care executives lots of time this problem is not been solved and persists. So kindly solve this problem as soon as possible.
thanking you,

P
P
PARMARTH
IT
Send a message
Aug 25, 2012 10:17 pm UTC

IEMI NO: [protected]

L
L
LG GS290
SG
Send a message
Jul 17, 2012 4:29 am UTC

I have lost my mobile

B
B
baban chaurasia
Salem, IN
Send a message
May 20, 2011 1:29 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

MY PNB SMS ALERT ACTIVATE BUT NOT RECEIVING MY PNB A/C TRANSACTION MASSAGE.

V
V
venkat chiranjeevi
IN
Send a message
Apr 24, 2011 4:10 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

i lost my lg mobile phone in optical shop

ComplaintsBoard
Q
4:22 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

LG Electronics burnt smell from tv

There is burnt smell from TV. It seems some parts are burnt out and smoke is emanating. The TV model is CA-21D73, 21" LG TV purchased on 07-05-1999.

Read full complaint and 1 comment
Hide full review
1 comment
Add a comment
H
H
Heywood Jablowme
Marysville, US
Send a message
Sep 10, 2011 8:07 pm UTC

Purchased in 1999 and you are complaining? Probably dust has collected on some parts over the years. Buy a new TV and STFU.

ComplaintsBoard
R
4:18 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

LG Electronics replacement of tv pannel

I have purchased a LG LED TV model No. 42LE5300 on 13.03.2011 through Bajaj Electronics, Hyderabad, Andhra Pradesh State. During August I have seen on screen one Horizontal line is appearing on Screen. In this connection I have approached to LG customer care and lorged compliant vide No. RNA [protected] on 19.08.2011. Several reminders are made on Local phone No. 404-[protected] & [protected] who is incharge Shri. Amarnath. The getting reply is very much poor. I am a customer of LG facing lot of difficulties for watching TV. So I request that early action may please be solicited. and also purchased LG AC so for no service has been done.

Read full complaint and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
C
C
C.M. PAPAIAH YADAV
IN
Send a message
Nov 07, 2011 12:53 pm UTC

My friend C.M. Papaiah Yadav has purchased 32" LG LED TV on 30.11.2011 from Bajaj Electronics, RTC X Roads Branch. So many reminders are made for installation of TV. In this connection you are requested to take necessary action immediately.

C.M. PAPAIAH YADAV [protected] & [protected]

ComplaintsBoard
S
4:07 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

LG Electronics long time for writing from a dvd (video file) to a blank dvd by using copy dvdd

I have been using LG DVD Writer for the last six years. The problem is that whenever I write DVD video file from a DVD to a blank DVD by nero ultra edition 6 it will take about two hours time by using copy disc option. Kindly tell me is it the problem of the DVD writer or any other problem. My computer configuration is as follows :-

uration of my computer is as follows :-
3.0 GHz – processor
Intel Original Mother Board – D101 GGC
512 DDR RAM 400
LG DVD Writer
580 GB internal SATA hard disc
I have Windows XP system.

Read full complaint and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
U
U
UTPAL datta
Baraboo, US
Send a message
Jul 04, 2011 6:33 am UTC

DEAR,
I WANT TO REGISTERED A COMPLANT AGAINST LG COMPANY & THEIR CUSTOMER CARE.
I PURCHASE A DVD READER & WRITER CODE 011LATT144137 FROM ALCO INFOTECH PVT.LTD. KOLKATA-72, WITH INV.NO 97969 DT.03.03.2011 BUT AFTER 2 MONTH STAGGERING WORK IT STOP WORK FULLY.
AFTER THAT I AGAIN CONTACT WITH THEM & HANDOVER THE SAME WITH CHALLAN NO 309 DT.15.06.2011 FOR CHANGE /RECTIFICATION .
BUT I SORRY TO SAY I NOT GET ANY PROPER REPLY TILL TO DAY .
NOW I WANT TO ASK HOW WE CAN TRUST A COMPANY LIKE LG.

REGARDS
UTPAL DUTTA
[protected]

ComplaintsBoard
A
12:10 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

LG Electronics not working

I bought my microwave about on date 8-2-2010 since then it was not working properly it totally stopped working on date 6-2-2011 I called for the mechanic but due to his wrong service instead of getting repaired it totally stopped working, while he was repairing we also heard a low burst from inside the microwave and could see fumes coming since then we are trying to register complain to this dealer but probably they are just delaying our problem I request you to please help me as soon as possible, i also wanted to inform that since we are in still in warranty period please do replace our defective piece... I hope that you will surely help me as soon as possible
Thanking you
Yours sincerely
ASHA SHARMA

Read full complaint and 3 comments
Update by asha sharma
Jun 24, 2011 5:27 pm UTC

my microwave has stopped working...a month ago the same thing happened few workman came to repair it it...it started working but now its again damaged...i think that those workman did not repaired properly...very bad servicing...i need immediate help...please...take care of my case

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
K
K
KML Agrawa;
Pune, IN
Send a message
Mar 18, 2011 4:52 pm UTC

LG worst company, i had filed complain 2weeks before but til now no one responded, if anybody is responsible in this company kindly do something for customer. i had purchased microwave in november n suffering lots of problem with microwave.

S
S
sanjayapanigrahy
Milpitas, US
Send a message
Dec 14, 2010 10:17 am UTC

Hi All,

Please avoid using LG products. Very bad customer service. they takes in month to repair and promising as well.
It took more than one month to sollve issue

B
B
Bill J C
US
Send a message
Sep 20, 2009 10:58 pm UTC

My 6 month old LG microwave oven has been in repair shops more than it has been in my home. Best Buy (where I purchased it) claims no responsibility, LG continues to ignore the real problem by sending me to various service centers, and uses emails in an attempt to appease me.

ComplaintsBoard
B
5:42 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

LG Electronics non coplaince of complain

i purchase one LG washing machine from authorised dealer(Mass marketinig, Asansol on 22/05/2011. But from the date of purchase the machine is defective and i have lodge complain for several times in the call center of LG. The service engineer comes from the service centre inform me he has not identified the defect. So i asked the Mass Marketing for replace this machine but they refuge tn do so.

Read full complaint
Hide full review
ComplaintsBoard
E
10:15 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

LG Electronics poor service

Good day, I have problem in my laptops screen its type; LG RD410 I call LG service center in Alexandria, EGYPT
its poor service told me sorry we can`t help you because you are not bought your laptop from EGYPT.can you answer for this bad answer from the service center, what is the relationship if i bought my laptops from outside EGYPT.please told me what can i do .. best regards

Read full complaint
Hide full review
ComplaintsBoard
T
10:38 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

LG Electronics does not clean properly

All my clothing began to look like "floor rags". I paid OVER $3, 500 for an LG navy blue washer/dryer combo & pedestals - about 5 or 6 years ago. I have NEVER EVER been so disappointed in a washer/dryer set in my whole life. I was so excited to use this machine as it had the steam cycle on it and it was "top-of-the-line" at that time. My clothing came out disgustingly DINGY, DINGY, and more DINGY. I tried everything. The super expensive detergents - nope, did not work. I tried putting in a little less detergent then a little more - NOPE, "nothing worked". I tried adding whiteners, bleaches, baking soda, vinegar and even went so far as to add a "water softener" into my home. NOPE, still no improvement! What a total waste of money these appliances were and not to mention what a mess they made of my laundry! I ended up giving them to my daughter and she hates them even more than I did. She had a baby and she (like myself) likes to see our "whites to be white" and baby cloths colors should be pretty and vibrant! What a friggin mess they made of all her baby cloths. I went back to using a "top-load" machine and immediately saw my laundry return to normal. My daughter is now in the process of purchasing another set of "top-load machines" and we are going to try and "unload" these SUPER LEMONS. Oh, and the dryer...well that was another story. The motor burnt out within the warranty of the machine. The service man blamed it on the builder for having too many bends in the elbows to vent the air from the dryer. These two LG Products have made our two families VERY UNHAPPY with their products and neither family will ever buy another LG product. Oh yes, and the "stinkiness of the washer" - yup we got that too...nasty!
T. Martin, Airdrie, Alberta

Read full complaint
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
S
12:22 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

LG Electronics fault not rectified under warrany period

Mobile was purchased on 08/06/2010.from New Delhi (India).Set became out of order. Set was handed over to authorised service stn. on march 2011 Defect rectified but reverse nob not rectified but anyhow I have managed through another nob I again approched Service centre for the repair of nob which was not rectified earlier.This time they said it is ok. I thought it is ok.;but not left the service stan. inside service stn. I discovered that besides nob now previous fault again appeared.My set is with the service stn since 18/06/2011.Now they are saying that set can not be rectified under the warranty.

Read full complaint
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
R
2:40 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

We have a LG Dishwasher that caught in fire last Saturday. What is more surprising about the situation is that the dishwasher was off at the time. It ran a load of dishes over 12 hours prior to the fire. I was actually in the dishwasher getting a measuring cup out 20 minutes before we found the fire. It is clear that it was the dishwasher that started the...

Read full complaint and 28 comments
ComplaintsBoard
B
4:05 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

LG Electronics I lost my mobile

RESPECTED SIR/MADEM,
SOME DAYS BEFORE I LOST MY MOBILE PHONE. ITS LG GM200 IN BUS. MY MOBILE HAS A OPTION OF (ANTI-THEFT MOBILE TRAKER). WITH HELP OF THAT I FOUND THE THEIF'S NO. WHILE I CALL THAT NO THERE IS NO RESPONSE. SO I REQUESTED YOU TO PLEASE HELP ME. (I USED MY MOBILE AS MY NOTE PAD. I FEED ALL MY PERSONAL DETILS, BANK ACC.NO WITH P.WORD, FUTURE PLANS, DAILY WORKS, etc ). WITHOUT MY MOBILE I FELT VERY BAD. SO, PLEASE HELP ME... I DO KNOW WHT TO DO NOW... PLZ RESPOND ME...
MY MAIL ID:[protected]@gmail,
MOBILE IMEI NO:[protected].

Read full complaint and 4 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
4 comments
Add a comment
H
H
hirenchauhan
Nagpur, IN
Send a message
Dec 15, 2011 9:05 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

MYSELF HIREN CHAUHAN FROM GANDHINAGAR, GUJARAT, INDIA
AND
MY MOBILE MODEL :- LG GM200
I LOST DIS MOBILE IN LAST 1YEAR
I COMPLAINT POLICE BUT I CANT GET MY MOBILE FROM THERE SO I NEED UR HELP TO GET MY MOBILE

S
S
sudha M B
Thiruvananthapuram, IN
Send a message
Nov 29, 2011 2:34 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

LG GM 200 mobile phone lost
IMEI No: [protected]

C
C
Chotu ghosh
Fayetteville, US
Send a message
Nov 11, 2009 10:08 pm UTC

Phone lost want to lock it

H
H
hirenchauhan
Nagpur, IN
Send a message
Dec 15, 2011 9:08 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

hi
myself Hiren Chauhan from gandhinagar gujrat india
and my mobile model number is LG GM200
plz help me
my mobile lost in last year frm gandhinagar gujarat india

About LG Electronics

LG Electronics is a global company offering a wide range of consumer electronics and home appliances. Their product lineup includes TVs, mobile devices, air solutions, kitchen appliances, and home entertainment systems. LG is known for innovation in technology and design, catering to various consumer needs.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
LG Electronics Category
LG Electronics is ranked 4 among 90 companies in the Consumer Electronics category