LensCrafters / frames

deptford, NJ, United States

Had eye exam and picked out frames. Bought glasses and sunglasses. Associate was pleasant and helpful and talked to me also purchased insurance..two months later my frames on reading glasses got very loose. Went back and was told "then" that the frames were spring and they would get loose told me every time I come into mall get them tighted. Do I have time for this for a product I paid for and bought insurance. Was sent to samesame sales associate that first waited on me. He was rude and hardly spoke to me (no sales commission) from me. Still have same problem...they are loose but never have time and am charged . Complete rip off!

Apr 23, 2014

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