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Stanton Optical Customer Service Contacts

Stanton Optical, 3801 S. Congress Avenue, Palm Springs
Lake Worth, Florida
United States - 33461
Alaska
Anchorage
8300 Homer Dr, Anchorage, AK 99518
 
Alabama
Mobile
3653 Airport Blvd C, Mobile, AL 36608
 
Arkansas
Little Rock
112 S University Ave, Little Rock, AR 72205
 
California
Bakersfield
4492 Ming Ave, Bakersfield, CA 93309,
 
Chula Vista
1295 Broadway #209, Chula Vista, CA 91911
 
Fair Oaks
7350 Madison Ave, Fair Oaks, CA 95628
 
Fresno
7031 N Blackstone Ave, Fresno, CA 93650
 
La Mesa
5464 Grossmont Center Dr, La Mesa, CA 91941
 
Merced
3090 M St, Ste 1, Merced, CA 95348
 
Modesto
3200 Sisk Rd, Modesto, CA 95356
 
National City
1000 Highland Ave, National City, CA 91950
 
Oceanside
2405 Vista Way, Oceanside, CA 92054
 
Roseville
1132 Galleria Blvd #160, Roseville, CA 95678
 
Sacramento
2125 Arden Way, Sacramento, CA 95825
 
Salinas
901 N Main St C, Salinas, CA 93906
 
Santa Maria
336 E Betteravia Rd Santa Maria, CA 93454
 
Santee
9261 Mission Gorge Rd B, Santee, CA 92071
 
Stockton
6539 Pacific Ave, Stockton, CA 95207
 
Visalia
3530 S Mooney Blvd, Visalia, CA 93277
 
Yuba City
444 Colusa Ave Ste A, Yuba City, CA 95991
 
Florida
Boca Raton
6100 Glades Rd Ste 107, Boca Raton, FL 33433
 
Coral Springs
741 N University Dr, Coral Springs, FL 33071
 
Cutler Bay
19270 S Dixie Hwy D, Cutler Bay, FL 33157
 
Fort Lauderdale
2365 NE 26th St, Fort Lauderdale, FL 33305
 
Hialeah South
1305 W 49th St, Hialeah, FL 33012
 
Hialeah North
16800 NW 67th Ave, Hialeah, FL 33015
 
Hollywood East
4017 Oakwood Blvd, Hollywood, FL 33020
 
Hollywood West
5983 Hollywood Blvd, Hollywood, FL 33021
 
Jacksonville
13529 Beach Blvd #102, Jacksonville, FL 32224
 
Jupiter
903 W Indiantown Rd, Bay 105, Jupiter, FL 33458
 
Kendall
10520 SW 88th St, Kendall, FL 33176
 
Lauderhill
7580 W Commercial Blvd, Lauderhill, FL 33319
 
Westchester
8727 SW 24th St #101, Miami, FL 33165
 
North Miami Beach
1203 NE 163rd St #102, North Miami Beach, FL 33162
 
Orange Park
280 Blanding Blvd #1, Orange Park, FL 32073
 
Palm Beach Gardens
3331 Northlake Blvd Ste 1, Palm Beach Gardens, FL 33403
 
Palm Springs
3801 S Congress Ave, Palm Springs, FL 33461
 
Pembroke Pines
11005 Pines Blvd #510, Pembroke Pines, FL 33026
 
Pensacola
7000 N Davis Hwy A, Pensacola, FL 32504
 
Stuart
2840 NW Federal Hwy, Stuart, FL 34994
 
Tallahassee
214 S Magnolia Dr #100, Tallahassee, FL 32301
 
West Palm Beach
1747 S Military Trail
West Palm Beach, FL 33415
 
Georgia
Augusta
3899 Washington Rd
Augusta, GA 30907
 
Savannah
6868 Abercorn St
Savannah, GA 31405
 
Idaho
Nampa
1700 W Karcher Rd
Nampa, ID 83651
 
Illlinois
Peoria
2415 W Glen Ave, Peoria, IL 61614
 
Indiana
Evansville
1614 N Green River Rd, Evansville, IN 47715
 
Fort Wayne
409 Coliseum Blvd E, Fort Wayne, IN 46805
 
Mishawaka
5415 N Main St, Mishawaka, IN 46545
 
Mississippi
Ridgeland
1210 E County Line Rd, Ridgeland, MS 39157
 
North Carolina
Asheville
946 Patton Ave #20, Asheville, NC 28806
 
Nebraska
Omaha
7615 Dodge St, Omaha, NE 68114
 
New Mexico
Albuquerque East
2601 Louisiana Blvd NE, Albuquerque, NM 87110
 
Albuquerque West
10701 Corrales Rd #1B, Albuquerque, NM 87114
 
Santa Fe
4079 Cerillos Rd, Santa Fe, NM 87507
 
New York
Tonawanda
2965 Sheridan Dr, Tonawanda, NY 14223
 
Ohio
Beavercreek
2650 N Fairfield Rd A, Beavercreek, OH 45431
 
Holland
6515 Airport Hwy, Suite B, Holland, OH 43528
 
Toledo
5071 Monroe St, Toledo, OH 43623
 
Oklahoma
Tulsa
7030 S Sheridan Rd Ste 101, Tulsa, OK 74133
 
Oregon
Gresham
305 NW Burnside Rd, Gresham, OR 97030
 
Clackamas
9640 SE 82nd Ave, Happy Valley, OR 97086
 
Tigard
8795 SW Scholls Ferry Rd #100, Portland, OR 97223
 
South Carolina
Columbia
189 Harbison Blvd A, Columbia, SC 29212
 
Two Notch
10110 Two Notch Rd, Columbia, SC 29223
 
Greenville
1139 Woodruff Rd, Greenville, SC 29607
 
Spartanburg
2500 Winchester Pl, Spartanburg, SC 29301
 
Tennessee
Knoxville - Farragut
11689 Parkside Dr, Farragut, TN 37934
 
Knoxville - West Town
7811 Kingston Pike, Knoxville, TN 37919
 
Knoxville Center Mall
3001 Knoxville Center Dr HO3, Knoxville, TN 37924
 
Texas
Beaumont
4410 Dowlen Rd #101A, Beaumont, TX 77706
 
College Station
1937 S Texas Ave, College Station, TX 77840
 
Corpus Christi
4802 S Padre Island Dr, Corpus Christi, TX 78411
 
El Paso
8889 Gateway Blvd W #1010, El Paso, TX 79925
 
Lubbock
5031 50th St #200, Lubbock, TX 79414
 
Mesquite
1765 N Town E Blvd, Mesquite, TX 75150
 
Odessa
5011 E 42nd St, Odessa, TX 79762
 
Sherman
3113 N Hwy 75 #300, Sherman, TX 75090
 
Tyler
8988 S Broadway Ave #116, Tyler, TX 75703
 
Waco
5001 W Waco Dr, Waco, TX 76710
 
Wisconsin
Madison East
4302 E Washington Ave, Madison, WI 53704
 
Madison West
434 Gammon Pl, Madison, WI 53719

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Use this comments board to leave complaints and reviews about Stanton Optical. Discuss the issues you have had with Stanton Optical and work with their customer service team to find a resolution.

Stanton Optical Complaints & Reviews

Stanton OpticalFilling order

I ordered glasses and they are not ready yet, this is the second time I have used Stanton and each time the order has been late. I took a leap of faith the second time and now I'm disappointed. I am a student and I need the new script for my books for the font is to small. I am hoping you make the situation right for I will remain a customer if you do

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    Stanton Opticaldelivering of 2nd pair of glasses

    Eye exam and payment made on 12-19-20, we were able to get 1st pair on 1-4-21, we have been back to the store on 1-6-21, 1-13-21, 1-16-21, try calling your number of [protected] only to be told we have one pair ready to be picked up
    We were told on the 13th that the glasses had been sent back to lab, something not right, of the 4 employees that work there no one took time to call or email to say that they had been returned, so here we are 1-17-21 with no glasses
    Your assistance on this matter would be appreciated

    Thank you,
    Diane Wisker

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      Jan 10, 2021

      Stanton Optical — Prescription glasses, and covid-19 safety protocols.

      I came in on Thursday, 12/17/20. All was fine, and Covid-19 safety protocols were acknowledged. The original...

      Jan 10, 2021

      Stanton Optical — Eye glasses

      Both my wife and myself ordered two pair of glasses, my wife picked out two frames and there were no issue...

      Stanton OpticalPrescription , lens quality.

      I must first say I was pleasantly impressed with the service I received when I went into the store to cancel my purchase. I just wasn't quite ok with the cost of the lens. The manger said the glasses were already being processed and only charged me half of the price I was going to have to pay. I needed some glasses badly so I accepted the deal. I get my glasses and I can't seem to keep the lenses clean the lenses seem like a bad plastic. I can't see close up at lol and the lens were to be progressive. They are not . It has been more then 30days so I don't have a leg to stand on. I very upset with the quality and expected a whole lot more. Very disappointed with product. Will not ever consider using again or recommending.

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        We are here to help

        • 16 years' experience in successful complaint resolution
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        Nov 27, 2020

        Stanton Optical — Has not arrived!

        My order has been in the making over a month this was an exchange all I am getting is a run around no one...

        Oct 14, 2020

        Stanton Optical — Glasses and customer service

        I decided to give you guys another shot after completely dropping the ball a couple years ago when I used...

        Aug 27, 2020

        Stanton Optical — Alison at ft wayne location told me that my online appointment didn't count and called me childish because I was angry

        I broke my glasses. I went to Stanton Optical to replace them and after paying $35 to get to my appointment...

        Jul 06, 2020

        Stanton Optical — Waiting and waiting for a scheduled exam

        I booked an appointed online. I have been waiting for 45 minutes. Why? It's obvious they double booked...

        Stanton OpticalWarranty

        Scratched a lens on my three month old glasses. When I tried to take advantage of the warranty, I was told I would only have to pay 20% of cost. I was told the full cost of replacing BOTH lenses was $407.00. She then told me, my portion would be $127.50. I asked how 20% of $407.00 came out to $127.50, and she turned the monitor my way and said, "Because, that's what it says, here". I told her that 20% was $81.40! I asked why I had to replace both lenses, when only one was scratched, and was told they HAD to replace the other undamaged one, too, because, they come in pairs! Ridiculous. I will not use them, in the future.
        Stanton Optical, 2601 Lousiana Blvd. Albuquerque, NM

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          Stanton OpticalBait and switch sell

          Terrible horrible customer service. They will bait and switch you. I leave a zero for stanton optical. *beware* they will lie and cheat you. Read all the other 1 star reviews. Stanton optical should not even be in buisness.Beware... Do not buy anything from stanton optical. They are the most crooked place i have ever dealt with. They will lie to you and bait and switch you to where they can be most profitable to there needs. Beware...

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            Nov 18, 2019

            Stanton Optical — poor customer service

            I am complaining about a rude employee of your store named Leah, she was very rude and disrespectful to my...

            Nov 18, 2019

            Stanton Optical — customer service

            I visited this store on Saturday, November 11, 2019 with my brother, who was coming in for an eye exam and...

            Nov 06, 2019

            Stanton Optical — service

            Optical Peoria Illinois on GLEN Avenue went in for an eye exam in August buy a position over the Internet who...

            Nov 03, 2019

            Stanton Optical — service and attitudes

            I had a eye exam scheduled today at 3:15 pm so I signed in upon arrival and no one acknowledged me for almost...

            Oct 22, 2019

            Stanton Optical — sunglasses

            Got sunglasses at this place Polarized and green mirror coat, had to get new pair because when I went in to...

            Oct 20, 2019

            Stanton Optical — services

            After finishing my eye exam. I ask the lady if she could do my P.D. and she said very rude voice NO because...

            Oct 12, 2019

            Stanton Optical — eye care

            Service and glasses provided a bad eye prescription and lenses that fell out. After try to get the problem...

            Oct 02, 2019

            Stanton Optical — glasses

            Went in Sep 21st for an eye exam. 2 weeks later I'm told my order is ready. I ordered replacement lenses and...

            The complaint has been investigated and
            resolved to the customer's satisfaction
            Resolved
            Stanton Opticaleye glasses/exam

            Hello,
            I wanted to see what can be done for me. First off I want to say that the employees who assisted me were kind and helpful, but I have not had a positive experience. I took an eye test, got a prescription, waited for glasses to arrive, then began wearing them to see if it would help my vision. I was scared to drive as it blurred my vision so bad... So, they allowed me to come back and take another eye test (this time with a real person, in person and not a glitching screen with someone who had a thick accent... Very uncomfortable and frustrating to say the least!). So, after the 2nd eye test it was a completely different prescription! No wonder I couldnt see, right? Well. Then I had to wait another 2 weeks for my new prescription to arrive... Back to trying to adjust to wearing glasses and this time around, its better, but still not improving anything for me. The whole reason I even went into stanton optical is because dmv sent me a notice that I am required to pass an eye exam this year in order to renew my drivers licensee. Oh boy was I so nervous!!! I have a really bad left eye and at this point, just think that it is damaged and may require lasik. I went to the dmv this week on tuesday and failed my eye test : (I am devastated and really pissed off to be honest. I do not know what you can do for me but I spent nearly $500 and the glasses are useless to me. Please get back to me with a possible resolution... I am lost and super upset.

            I really thank you for your time in reading my entire stressful situation.
            Looking forward to help!

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              RESOLVED

              My issues were rectified and Nick was very professional and helped me quickly. I am satisfied. Thank you!

              • Updated by Sara Clevers · Oct 08, 2019

                My issues were rectified and Nick was very professional and helped me quickly. I am satisfied. Thank you!

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