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America's Best Contacts & Eyeglasses Complaints & Reviews

America's Best Contacts & Eyeglasses / wrong contact prescription

Me
Melanie Rose on Aug 10, 2018

I went to America's Best against my better judgement, having read all of the bad reviews about them online. However, I thought it would be cheaper than an eye doctor since I no longer have vision insurance. Well- not only was the staff very rude but the doctor tried to give me the wrong...

America's Best Contacts & Eyeglasses / poor service and lies.

De
Debra Leisdon on Sep 21, 2017

I bought 2 pair of glasses back in March of this year. The only reason I went there is because I got vision insurance and they were listed. I spent almost $300 for two pair of glasses and within days noticed that I could not see very well with them. It seemed to me that the bifocal part...

America's Best Contacts & Eyeglasses / glasses, extremely poor customer service

Cu
Cust2017*^ on Jun 8, 2017

In May 2017 I paid $561.00 for two pairs of glasses; almost 10 times what they advertise for; none the less they could not care less, they got my money and that is all there is. The first time I went to get my glasses they were totally wrong although I paid for the 2nd most expensive...

America's Best Contacts & Eyeglasses / prescription eyeglasses (progressive)

Am
America's Best on May 22, 2017

They implied $69.95, when they should have said &695.95. And then I would have felt about the price of $518.95. So to say the least it was false advertising. But they made me feel good, they gave me 10% military discount. But since I needed a new pair of glasses ( 6 years past due ) I...

America's Best Contacts & Eyeglasses / Insurance Scam?

Re
Reviewer98088 on Feb 9, 2016

I went to America's Best in Wyomissing, PA. I was there 90 mins. of which time only 10 mins was committed to the actual exam. I was able to select two frames that I had marginal interest in pursuing pricing, but after an hour of waiting I asked for my prescription. At this point the...

America's Best Glasses / Still wait on glasses that was made wrong

St
stevegjustis on Feb 17, 2014

I have been using America's Best in Douglasville Ga. This time I had my eye exam and pick out my glasses and the was back in 7 days. I tried waring them for a month and was having trouble seeing. So i put my old glasses and could see to do parer work on my job. I when back to...

Americas Best / Not enuf staff

Ju
Julie Strote on Jan 26, 2013

I was placed on hold 3 time today just to find out if what I paid a lot of money for was in. over 1hr of waiting and rude customer service...they weren't there. I also set a appointment with them a week ago and had to wait a hour and a half to be seen...their response..."we are under...

Americas Best Contacts and Eyewear / Don't Use This Company!

Ra
RAYNAGA on Aug 23, 2011

For the simple reason of not knowing where to turn, I am writing you today regarding the problems that I have encountered with America’s Best Contacts & Eyeglasses. I feel that I have everything possible in order to find resolve in this situation. Any help that you might give me...

Americas Best Contacts Eyeglasses / Very missleading advertising

Ju
jumper on Jun 28, 2011

I like alot of other people were drawn to Americas Best by their wonderful advertising scam. I checked all the small print, looked online, unfortunatly missed this page till after the fact. I made my appointment and wham bam 530.00 dollars latter was rewarded with my two pair of glasse...

America's Best Eye Center / Prescribed the wrong prescription for my glasses

Ma
Mary on Jun 21, 2011

The changes in Medicare Part D left me without vision coverage. On a fixed income, I thought I would try America's Best deals. The price was right. Wow, the service was not what I was used to from my eye professionals in the past. When I set up my appointment I requested the package...

America's Best / Bad service & info

I had a stye in my eye and called America's Best on 5/22/10 to see first if they had an opthalmologist that could see and treat me. They said yes. So, I made an appointment for the next day. On 5/23/10, I called another vision store to see if they had someone that could treat stye and...

Americas Best Contacts Eyeglasses / Charged more than advertised and exam was pathetic

Ja

I went in to America's Best to get an updated pair of glasses with their $69.95 special for 2 pair of glasses and a free exam. The exam was done in less than 10 minutes, it was so quick and not thorough at all! It was the most ridiculous exam I've ever seen. The doctor was more...

Americas Best Contacts Eyeglasses / Worst eye doctor ever

Pi

First-time at America's Best location in Schaumburg, IL and was I in for a suprise from the front desk to the exam chair! It was such a bad experience that brought tears to my eyes. The worst part was seeing the optometrist (David S.) who was rude. He made inappropriate verbal remark...

Americas Best Contacts Eyeglasses / Customer service horrible

Sc

Went there today to see what I need to do to get a Rx filled for glasses. Met with some psycho who was listening to me ask the receptionist how much does it cost to get measured for kids glasses as I do not need the "free" exam. She comes charging up saying no we cant do that unless you...

Americas Best Contacts Eyeglasses / Worst service ever

No

America's Best is the worst. The customer service at the 87th Street location in Chicago, Il is by far the worst ever. The doctors do not know what their doing. They do not listen to the customer and then there is the scam of signing documents without being told that there is a fee...

Americas Best Contact and Eyeglasses / Bad service & product

I went in to America's Best, thinking I was going to get a good deal on a contact prescription, I was WRONG. I should have knew when I first walked in and overheard on of the sales ladies taking advantage of a elderly women, convincing her that her eye's needed $400 glasses. So...

Americas Best Contacts / Check denied

I have been a patient of Americas Best Contacts at their Washington, D.C. store and their Glen Burnie, MD Store and since 1987 and I have written checks for 23 years. In the last five years due to the age of debit cards I have not written checks, but today I decided to write a check at...

America's Best / Consumers beware!

Ol

I'd like to share my recent and continuing experience with a local store of America's Best. When I set the appointment, I was told to speak with an employee on the day of the eye exam regarding contacts pricing; I spoke with three, none would provide me with lens pricing, each evading...

Americas Best Eyeglasses / Incompetance

I have been looking into getting new eyeglasses for the past few months, and decided to try Americas Best in Pontiac. The eye exam was rushed through to the point where the doctor was cutting me off in mid sentence. I was very dissapointed to see that their 2 pair for 69.00 deal was for a...

Americas Best Contacts Eyeglasses / Poor customer service

An

I recently had an appointment at the America's Best in Blaine, MN. I was very disappointed in their service. I had an appoinment at 2, and had to wait until 3 to get my eyes checked finally. When I went in for the initial check to measure my eye and so on, it was disgusting that on...