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Kentucky Fried Chicken [KFC] / delivered but not received

South Africa

Okay. My complaint lays with the KFC at Westgate mall and the one outside Liberty Promenade. I am sick and tired of placing an order and then before my items are even on the tray, the staff have cleared my number from the board. This tells your system that my order was prepped and handed to me within 5 minutes when in reality, I received it after 30 minutes of waiting. I was willing to let it slide the first time. But it has happened on more than one occasion now and this is ridiculous! Retrain your staff or get new ones!

La
Oct 29, 2018

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