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JPMorgan Chase Bank / quickpay

1 Brooklyn, NY, United States

THE WORST customer service I ever experienced. Quickpay is the most flawed and unreliable bank service you could possibly use. My money was basically stolen due to bank's mistake by allowing to register several accounts with the same phone number! I sent money to my fiancee, put HIS NAME - which is visible on a transaction and phone number, and still somebody else received the money - Chase allowed it to happen. How is it even possible that you can allow a transaction where name and phone number don't match in bank records? And now they are completely unhelpful, not trying to give me my money back or send it to a correct recipient. NEVER EVER use their services, at the end of the day they don't care about you and your business. Closing all my personal accounts and not starting a business one. Thank you for looking out for me and not caring about stealing your customers' money!

Ju
Mar 11, 2017

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