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Huntington Bank / fees and customer service

Chagrin Falls, OH, United States

After being promised $150 up front from Huntington Bank then told I did not meet the time away requirements the games started.

Branch manager promised he would overturn and get me the $150 as promised.

Months later and no follow-up or response from at least three calls to customer service.

I ordered closure of all accounts in writing...the technicality was the fact that internally Huntington Bank dropped the ball in completing the account closures a year earlier.

Two months later I get a $350 charge from the credit line that I had with FirstMerit Bank. Huntington's transition from FirstMerit has been anything but smooth.

Now I have again been promised that this will be taken care of.

At this point I am still waiting on the $150 that I was cheated out of.

It is simply amazing that a bank who advertises such fees and problems with "other" banks is actually the worst I have ever seen from a bank on the exact same issues.

Incompetent and unresponsive are the issues that I see with Huntington Bank.

Like other requests I am sure no one will contact me to address the truth and fairness with all these problems.

Ji
Oct 18, 2017

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