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HSBC / tactics

1 United States

I had a credit card handled by HSBC for Best Buy. A television set was purchased with a12 month no interest promotion. I did not recieve an invoice in October, in November I recieved an invoice with $30 dollars tacked on for non payment and the minimum payment went to $44. Prior to this the minimun payment was $10 and I always paid $100 this was this way for 8 months. I contacted HSBC asnd got ahold of someone who couls barely understand english and didn't really care about my problem as they couldn't make a mistake. Needless to say I will no longer do business With HSBC or Best Buy because of thes tactics to generate income and harm the comsumer. The money is not the issue it is the underhanded business practice.

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