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Home Depot / maytag dishwasher

1 United States Review updated:

I Called to Make An Appt for My Maytag Dishwasher (5year plan-03/21/15) And was told by Home Depot (HD) that Service would come to do the Repair on 01/02/18 from 10am to 2pm. I Called Today At 1240pm to Check the status of the Appt. I Was now informed that because of the holiday, the service company shut down their system and my Appt wasn't received. I Made the Appt with HD, Not the service company and why didn't anyone inform me.HD would Not take responsibility. I should've Of been told that a problem occurred cause I took off a day of work but Couldn't Get a courtesy call. I Was then told that eventually some time today, I would've probably been called. Really ? HD wasted my day for Absolutely nothing. Again, the Purchase of the DW And the protection plan was purchased at Home Depot But I Can't get a call back. Future purchases will not be made there cause it Ridiculous that a Customer can't get service that he paid for. Terrible Service.

Jan 2, 2018
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  • Sh
      3rd of Jan, 2018
    0 Votes

    Hi Soveida.

    Can you provide the exact model of dishwasher this is?

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