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Hertz / refusal of driver's license

Auckland airport, New Zealand

It is a real shame I was astonishingly refused my car keys upon arrival at akl airport on the 26th dec 2015... Because my "french driver's license is not translated into english". It is all the more a shame that 1 / my previous rental was all fine, only a few days before (From 13th to 20th dec) , same office !!! 2 / nobody ever warned me of this pretended incredible "miraculous" change in regulations (During the previous saturday night maybe??) 3 / the desk agents were not able to find any solution at all

Re
Dec 30, 2015

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