Greyhound Lines / hated it! don't deserve a star not even 1 or half of a star!

[censored] Greyhound! A bunch of muther[censored]ing theives!! I couldn't get a refund because I couldn't change the name to my sons name. I purchased the ticket but trying to get my son home for a funeral. They told me since I bought an economy, i couldn't get a refund. So I had to buy another ticket and then pay an extra ticket 20$ because he was not the card holder. What the [censored] difference does it make, you got a passenger, and their seat is paid for. Just straight up poor hustling butt thieves. I hope your business go down [censored]es!