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Google Complaints 1502

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S
4:03 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Google unauthorised payments from my account

Google *line corp g.co/payhelp# gb £31.16
Google *smule inc g.co/payhelp# gb £1.99
google *smule inc g.co/payhelp# gb £1.99
Google *smule inc g.co/payhelp# gb £1.99
Google *outfit7 g.co/payhelp# gb £29.99
Google *outfit7 g.co/payhelp# gb 0000 £4.49
Google *line corp g.co/payhelp# gb 0000 £1.15
Google *line corp g.co/payhelp# gb 0000 £1.15
Google *line corp g.co/payhelp# gb 0000 £1.15
Google *line corp g.co/payhelp# gb 0000 £1.15
Google *line corp g.co/payhelp# gb 0000 £1.15
Google *line corp g.co/payhelp# gb 0000 £1.15
Google *smule inc
Google *smule inc g.co/payhelp# gb 0000 £1.99
Google *line corp g.co/payhelp# gb 0000 £3.46
Google *line corp g.co/payhelp# gb 0000 £1.15
google *smule inc
Google *smule inc g.co/payhelp# gb 0000 £1.99
These payments started being taken from my account in april
I have not authorsied any of these payments and my details are not registered any where with google

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robert lynch
US
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May 12, 2017 1:33 am EDT

hi my name is Robert I to have been charged on my debit carfrom4.99 to19.99 I will get to the bottom of this [censor]ing ###

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Serhii Norinko
UA
Send a message
Apr 10, 2017 4:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Same for me. Seven unavtorised operations! Give me my money back. AspirinUA@gmail.com

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Gen1o
MX
Send a message
Jan 26, 2017 1:03 pm EST

Unauthorised payments from my account. Please I need help, I never requested those services.
I'll will like someone shows me what to do.
Please reach me at euge.rt@hotmail.com

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hosaini bin sulaiman
US
Send a message
Jan 28, 2017 2:27 am EST
Replying to comment of Gen1o

Same problem with me unauthorized payment from my account .
Hi there, From 21st January 2017 to 27 January 2017 Google *Line Corporation has charge my Debit Card ( 9 times) . The total amount of $139.12 The payments was not authorized by me. Please check and pay back the the total amount ASAP through my Debit Card.
Thanks

signed,

Hosaini Sulaiman
email: hosainisulaiman@gmail.com

note: I submit a compliant on this complaint board on 27/1/2017

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grazy59
IT
Send a message
Jan 18, 2017 1:30 pm EST

I have the same problem, I realized that I have been taking 15 €, € 7.17 2 times and once 1.79 euros from this same Google * line
how can we do?

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Yani Van de Weerd
US
Send a message
Dec 14, 2016 8:47 am EST

I had the same on 6/12/2016! First 0, 99, then 7, 99 en then 0, 99! My money for Netflix! I hate that kind of people! What should I do? I don't know what to do!

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hani kirat
US
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Sep 28, 2016 1:50 pm EDT

Hi, would anyone know what is this GOOGLE *LINE Corp? I had been charged on my debit card several times from 1, 99 € to 3, 99€, total about 89 €. In payment can see message in my phone. The payment go just in 10 minute today 28/9/2016 and when I had notice it I cancelled my debit card and contact the bank. bank inform someone in U.K. do this and because so small money they not investigation more. but they say must contact this GOOGLE * LINE Corp first to see what they can make
investigation . But dont`t know how to contact this GOOGLE * LINE Corp. Is look like somehow they have my debit card information. I cant understand how that is possible, cause I never used my card online and not have google wallet. Someone must have stolen my card information then.

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SM Fung
NL
Send a message
Aug 27, 2016 5:48 am EDT

reference : Mastercard [protected], name SM Fung

Hi, I just send you 10 minutes time ago about unauthorised use of my creditcard. The card number was not mentioned in the previous mail.
Complaint : On July 27 2016 my creditcard was charged 45 times with a total amount of GBP 86, 06. I have never authorised for these payments ?.
Please pay back the total amount through my creditcard ASAP.
signed, SM Fung

Zoetermeer (The Netherlands), August 27 2016

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SM Fung
NL
Send a message
Aug 27, 2016 5:36 am EDT

reference : Mastercard creditcard, name SM Fung .

Hi there,
On July 27 2016 Google Line Corporation charge my creditcard (see reference) 45 times . The total amount is GBP 86, 06. The payments was not authorized by me. Please pay back the the total amount ASAP through my creditcard.

signed,
SM Fung

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Mayra Karina
US
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Aug 16, 2016 6:37 am EDT

Porque esta página me está cobrando dinero cuando yo no he visitado esta página a que se deben esos cobros necesito que me devuelvan lo que me han cobrado y que no vuelvan a cobrarme nada en esta página y como tienen mi numero de cuenta? Necesito que no me cobran más nada y que me devuelvan lo que me han quitado

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Vy0o5
US
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Jul 04, 2016 5:44 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yup. I`ve got the same, let's call it problem. These payments started on the 1st of July 2017. I never gave my card to anyone, didn`t gave the informations to anyone. So I called the bank, blocked the card and filed 15 complaints to cancel the payments and get my money back :)

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D
4:15 pm EDT
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Google unauthorized - fraudulent charges

Google *PerBlue.g.co/Payhelp# CA
I have 6 separate charges on my bank card ranging from $2.99 to $99.99, totaling $167.94.

I downloaded my Google account and these charges do not show up. I use Google Play to pay for my Pandora subscription and 1 game I play, Candy Crush which show up as Google King on my statements. The most I have paid to play my game is $4.99, typically always 99¢.

I have notified the fraud department of my bank to reverse these charges and I had my card blocked.

I believe the Google Play system is compromised by hackers and they are no longer secure. Either that or Google is corrupt.

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10:33 am EDT

Google I don't receive emails!

I used Hotmail for years and everything was fine until I noticed that I'm not getting all the emails I am supposed to get! I asked my friend to send to me a message and nothing came! She sent me about 5 mails and I never received those. Waited for several days, thought they might come later, but received nothing even after a week! I really need this Hotmail account because I use it for my job and it is very important to me! Hotmail customer support ignored me and did not help!

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raj mandhan
PK
Send a message
Oct 31, 2017 8:43 am EDT

I used Hotmail for years and everything was fine until I noticed that I'm not getting all the emails I am supposed to get! I asked my friend to send to me a message and nothing came! She sent me about 5 mails and I never received those. Waited for several days, thought they might come later, but received nothing even after a week! I really need this Hotmail account because I use it for my job and it is very important to me! Hotmail customer support ignored me and did not help!
my new e mail is rajkumar_135@outlook.com andi original one i m not getting e mail is doctorraj_2003@hotmail.com plz solve my problem.

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11:14 am EDT

Google google sega g.co play charges

I am checking my account and I notice charges that a minor made and you all just deducted without verifying whether he was of age to make these charges. I have charges for
4/11 of $8.21; $8.21; $4.11; $8.21;$3.90; and $4.11
and 4/15 of $1.05
These total $37.80 that should be refunded to me. I need a phone number to call you about this and just how you plan to go about refunding me. I do not want to put my personal information out here but will gladly discuss it person to person.

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9:45 am EDT
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Google don't know

So I go and check my bank account and find that it was just charged 8 times by google. 4 of them said GOOGLE *SPICERACKM g.co/payhelp#. The other 4 said GOOGLE *SPIC g co payhelp. Both of them followed by CA and a number. All of them costing $4.99 each except for the last one which cost $9.99. This amounts to $44.92. What is this and why am I being charged? It started Wednesday, 4/13/16, and some are showing as pending transactions for Monday, 4/18/16. These are the only times that I have ever "bought" anything from google. I have not eve bought a spice rack or anything. I believe that this is illegal as I have not given any kind of consent for these transactions to be made
Starting from the earliest one:
PURCHASE AUTHORIZED ON 04/13 GOOGLE *SPICERACKM g.co/payhelp# CA S586104219600266
PURCHASE AUTHORIZED ON 04/13 GOOGLE *SPICERACKM g.co/payhelp# CA S466104236869251
PURCHASE AUTHORIZED ON 04/14 GOOGLE *SPICERACKM g.co/payhelp# CA S586105010142256
PURCHASE AUTHORIZED ON 04/14 GOOGLE *SPICERACKM g.co/payhelp# CA S586105030649066
PURCHASE GOOGLE *SPIC g co payhelp CA
PURCHASE GOOGLE *SPIC g co payhelp CA
PURCHASE GOOGLE *SPIC g co payhelp CA
PURCHASE GOOGLE *SPIC g co payhelp CA

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Susan Harvey
US
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May 04, 2016 12:19 pm EDT

Please please watch your accounts! If your locked out no matter what type of account CheCk it. In 2013 my account was compromised! Someone added the bank of Indonesia, a Korean man to my Google recovery account those accounts were allowed to take ALL of my back unemployment. A man from maryland had my edd card on his Origins (ea) account. Over 1000 transactions were ran through the account with (per Google no such thing as authorization) I went to every merchant to find out every invoice was invalid an that Google bought the app rights so they recd benifits from the transaction. My transactions were NOT AUTHORIZED yet Google refunded a porion of what was stolen (proved) from me an has given three different refund list that match nothing! I lost my home my car, have destroyed relationships all because Google said it was a friend or family member. I'm not Korean or Indonesian so I'm thinking I'm not related. I've been told on at least three occasions by Google your info has been stolen there are duplicate account an the next day they day it wasn't stolen you authorized the transactions that were seconds apart. I was destroyed by the ones we are supposed to trust BANK OF AMERICA/EDD CALIFORNIA, T-MOBILE, CREDIT ONE, AND GOOGLE! The kicker if you don't know you have a Google wallet your Gmail password opens wallet and your bank an even though Google flagged it twelve times an released it to clear checks in 20 minute, even though Bofa flagged two days after it started with no statements sent until after they denied fraud claims a year an a half later I'm who gets to pay for someone in another location (country) billing my account! Please I don't want anyone else to go through what I have! I have over 6000 documents to back up every word! CHECK YOUR ACCOUNTS!

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G
7:20 pm EDT

Google chrome browser = malvertising generator

Google Public DNS: An Introduction
Dear Googlers..
I don't know if your engineers were having fun on april fools day, but Mr. google.com, your Dns servers 8.8.8.8, 8.8.4.4 were resolving my browser to sum disgusting, revolting content that had nothing to do with what I was searching (Your chrome browser by the way)I got the pop-up about u dissolving support for mac users 10.68-80 .And I find that to be an affront to poor cpus users who can't afford to up grade for new hardware or software because a billion dollar company wants save a few pennies.These wonderful hardworking people have to food on there tables and keep the lights with not having to worry about Sum rouge googler manipulating the search results for kicks..The search results google was resolving to my browser were so disgusting and very hurtful content, Hard working wifi users have enough to worry about without having to worry about if there net connection will be sent filthy, sick content by april fools joke, It was truly despicable there were horrible, horrible names about the LGBT communities, Latino's, The blacks, women, and just regular god loving Americans like me…I have analyzed this fairly throughly….I have the wireshark pcaps--)redacted( this was form your ip address..your homepage I have included the logs as well..If this was sum kinda if sick joke may the lord pray for you..It was awful..Very hatefuls words, , And the images. I typed in networkworld and it page resolved to images i do not care not to remember … Mr.Google Life is very difficult for everybody and all people have problems, but if your network "professionals" or sum entry-level blogger/desk help went rouge and got admin rights and did this hurtful, disgraceful, cowardly thing he should be terminated immediacy..I hope an internal audit is done and I would like a copy of my raw tcp, udp dump and a map of the network connections at origin of source.
At the end of the day Mr.google All us petty everyday people just wanna to come home and fire up to the ole wifi-> and find what ever entertains us be it we watch a lil netflix or play sum stupid game or sum trendy communication app or just read boring white papers about vulnerabilities…There needs to be an internet police or sum kinda of regulations in place if your not gonna protect us(the users) from malvertising.I believe and pray the Gop gets power and holds the internet hostage till it gets its way--a bIgGER chunk of the ad revenue.The internet need protectors who will up hold it's free flow of information with right not be undated with in intrusive ads which you google do not throughly scan leaving billions of user at risk to malware..If you could have seen the hateful disgusting pictures your search engine was resolving to-frankly it was so horrible, the words were hateful, if your children saw this u would be ashamed…Frankly I been treated very baldy…I don't deserve to be sent such violent hurtful images and words it was disgraceful….Mr. Gooogle do your engineers have no heart.?No sysmapthy>.?Well who ever was behind this should be ashamed of himself--it was so vey hurtful…I know you have sum great people working for you, but the gigglers who did this are co heartless and unfeeling.This is there idea of a Prank april 1 fools day gag--it wasn't funny in fact I Found it very hurtful…What if a child had seen those disgusting images or seen these hateful words? the gogglers who manipulated the search results or mis impersonated you should be reprimanded.Very, very hurtful..And I love serge brain and Larry page(I have sum vocal warm ups that can help him if larry still having voice problems--i went thru it.and I can email U THE WARMUP VOcAL EXERCISEs if u want, I'm sure a man of your stature can find my email u know everything about me.)but if serge or larry so what these gigglers did as april fools joke they would be ashamed of you Googlers for this heinous un provoked attack…I think if my be over sum thing I said Twatter, I mean can You believe this..?I mean no one can take a joke anymore..But yes I love google I use there product, i love there products-but please lOok into the matter..If sum one is dns poisoning your dns server, 8.8.8. or 8.8.4.4 summon needs to monitor it better, because if this was sum sick joke or-some thing it wasn't funny..A regular/poor american google user who may take his brewing over to firefox or who ever will respect my privacy and stop the flood of malvertising.., Routing tables would be nice.

john mccfee is the donald trump of cyber security..And he's balling
singed A hurt googler user

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8:07 am EDT
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Google google translate voice service for portuguese (portugal)

Dear Gentlemans

Every time a translation is made for Portuguese and You click the Voice buton to ear the translation, this come out in Brazilian and not on Portuguese.
This is not correct!
Portuguese from Portugal and Portuguese from Brazil have different accent and settences! Google Translate should not Mix Portuguese PT with the Portuguese BR. At least a Voice translation for Brazilian and Portuguese should be avaiable. Because of this commun mistake, People all around the world think Brazilian is the original Portuguese language, when is the other way around. Portuguese from Portugal is the original Language and should be always avaiable! Like for example, the English Voice translation is from United Kingdom, the original language, and not from United States of America!

Thank You so much for Your Time.

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6:05 pm EST

Google google play charges

I went on line to check my balance and this is what I seen when I open up my account. I seen where I think it was 10 year old ADHD son. I am not sure, but didn't Google get in trouble about this once before? I am expecting my whole refund back. $148.00. And that money was supposed to have used to go toward my utilities which is $178. Now if I don't get the refund in a reasonable amount of time, my kids and I are going to be sitting in the dark.

Damn

Date Posted Merchant/ ATM Location/ Confirmation Number Trans.Type Charges Credits
03/08/2016 03:54:54, , CARD REPLACEMENT FEE $4.00
03/07/2016 20:07:10 GOOGLE *Google Play, g.co/payhelp#, CA CASH PURCHASE $9.99
03/07/2016 19:37:07 GOOGLE *Google Play, g.co/payhelp#, CA CASH PURCHASE $14.99
03/07/2016 19:35:27 GOOGLE *Play, g.co/payhelp#, CA CASH PURCHASE $5.15
03/07/2016 19:28:03 GOOGLE *Auxbrain Inc, g.co/payhelp#, CA CASH PURCHASE $3.99
03/07/2016 19:27:54 GOOGLE *Auxbrain Inc, g.co/payhelp#, CA CASH PURCHASE $3.99
03/07/2016 19:27:46 GOOGLE *Auxbrain Inc, g.co/payhelp#, CA CASH PURCHASE $1.99
03/07/2016 19:27:35 GOOGLE *Auxbrain Inc, g.co/payhelp#, CA CASH PURCHASE $1.99
03/07/2016 19:27:25 GOOGLE *Auxbrain Inc, g.co/payhelp#, CA CASH PURCHASE $2.99
03/07/2016 19:27:11 GOOGLE *Auxbrain Inc, g.co/payhelp#, CA CASH PURCHASE $1.99
03/07/2016 19:26:51 GOOGLE *Auxbrain Inc, g.co/payhelp#, CA CASH PURCHASE $0.99
03/07/2016 18:44:38 GOOGLE *Coffee Stain, g.co/payhelp#, CA CASH PURCHASE $4.99
03/07/2016 16:26:58 GOOGLE *Activision, g.co/payhelp#, CA CASH PURCHASE $1.99
03/07/2016 15:35:13 GOOGLE *Google Play, g.co/payhelp#, CA CASH PURCHASE $2.99
03/07/2016 14:08:27 GOOGLE *Google Play, g.co/payhelp#, CA CASH PURCHASE $4.99
03/07/2016 05:14:34 GOOGLE *Google Play, g.co/payhelp#, CA CASH PURCHASE $4.99
03/07/2016 00:13:52 GOOGLE *Activision, g.co/payhelp#, CA CASH PURCHASE $6.99
03/06/2016 23:57:30 GOOGLE *Gameloft Inc, g.co/payhelp#, CA CASH PURCHASE $7.99
03/06/2016 23:55:47 GOOGLE *Gameloft Inc, g.co/payhelp#, CA CASH PURCHASE $14.99
03/06/2016 18:47:49 LI'L CRICKET 38, COWPENS, SC CASH PURCHASE $20.00
03/06/2016 18:21:45 REDI MART, COWPENS, SC CASH PURCHASE $9.83
03/06/2016 18:03:36 INGLES MARKETS, SPARTANBURG, SC CASH PURCHASE $9.80
03/06/2016 17:19:51 GOOGLE *PbU, g.co/payhelp#, CA CASH PURCHASE $0.99
03/06/2016 16:49:13 GOOGLE *Zhuowei Zhang, g.co/payhelp#, CA CASH PURCHASE $3.30
03/06/2016 16:46:50 GOOGLE *Ultimate Games, g.co/payhelp#, CA CASH PURCHASE $0.99
03/06/2016 16:25:48 GOOGLE *Desno365, g.co/payhelp#, CA CASH PURCHASE $1.99
03/06/2016 16:23:00 GOOGLE *Minecraft, g.co/payhelp#, CA CASH PURCHASE $6.99
03/06/2016 16:17:50 GOOGLE *EA Mobile, g.co/payhelp#, CA CASH PURCHASE $20.79
03/06/2016 16:16:48 GOOGLE *EA Mobile, g.co/payhelp#, CA CASH PURCHASE $10.39
03/06/2016 16:11:17 GOOGLE *EA Mobile, g.co/payhelp#, CA CASH PURCHASE $10.39
03/06/2016 16:08:07 GOOGLE *EA Mobile, g.co/payhelp#, CA CASH PURCHASE $10.39
03/06/2016 12:39:54 GOOGLE *Reliance Games, g.co/payhelp#, CA CASH PURCHASE $9.99
03/06/2016 12:39:27 GOOGLE *Reliance Games, g.co/payhelp#, CA CASH PURCHASE $9.99
03/06/2016 12:33:29 GOOGLE *Reliance Games, g.co/payhelp#, CA CASH PURCHASE $9.99
03/06/2016 12:31:58 GOOGLE *Reliance Games, g.co/payhelp#, CA CASH PURCHASE $4.99
03/06/2016 12:16:03 GOOGLE *Reliance Games, g.co/payhelp#, CA CASH PURCHASE $9.99

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Doha Hasin
US
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May 25, 2022 3:58 am EDT

مسحوب من رصيدى ١١٠ جنيه مصرى لماذا؟؟؟ وكل جوجل تسحب منى مبالغ لماذا؟؟؟

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Kaylee Padgett
US
Send a message
Nov 27, 2019 6:07 am EST

Apparently this is still an issue. Logged on to my credit card account this morning and there are two charges for the 25th of November for $1.00 each. Here's the kicker. I don't have an android phone. I have an IPhone which does not use the Google App store and I don't have any children either. The card that was charged is also not attached to the old google store account. The one that was attached is long gone, deactivated by the bank, and personally cut into hard plastic confetti. So, how exactly did Google obtain my credit card to charge me in the first place?

Both charges are from 1600 Amphitheatre Pkwy, g.co/helppay#, CA 94043. Unfortunately I can only report fraudulent charges to google because they have yet to process. However, when they do, that card is getting cancelled. Good luck charging it then.

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Serenity59
US
Send a message
Dec 06, 2018 9:11 am EST
Verified customer This complaint was posted by a verified customer. Learn more

From: Serenity59

My account was charged several times from Fiends game several times. I did not authorize these transactions. Please look into this matter and reimburse these charges. I have not used my phone for games from Seriously Mountain View games online for this many times in a day. Please help I'm on a fixed social security income that is so limited for these kind of charges. It's between medicine or food.
Thank you
Susan Maynard/Serenity59
suesue7302@gmail.com

12/06/2018 POS Withdrawal: #296213 GOOGLE *SERIOUSLY MOUNTAIN VIEW CA Card 9315 -$1.99 $176.29
12/06/2018 POS Withdrawal: #232161 GOOGLE *SERIOUSLY MOUNTAIN VIEW CA Card 9315 -$4.99 $178.28
12/05/2018 POS Withdrawal: #784776 GOOGLE *SERIOUSLY MOUNTAIN VIEW CA Card 9315 -$19.99 $274.06
12/05/2018 POS Withdrawal: #655984 GOOGLE *SERIOUSLY MOUNTAIN VIEW CA Card 9315 -$1.99 $294.05
12/05/2018 POS Withdrawal: #885674 GOOGLE *SERIOUSLY MOUNTAIN VIEW CA Card 9315 -$4.99 $296.04
12/05/2018 POS Withdrawal: #783798 GOOGLE *SERIOUSLY MOUNTAIN VIEW CA Card 9315 -$1.99 $301.03
12/05/2018 POS Withdrawal: #996430 GOOGLE *SERIOUSLY MOUNTAIN VIEW CA Card 9315 -$4.99 $303.02
12/05/2018 POS Withdrawal: #038417 GOOGLE *SERIOUSLY MOUNTAIN VIEW CA Card 9315 -$4.99 $308.01
12/04/2018 POS Withdrawal: #383402 GOOGLE *SERIOUSLY MOUNTAIN VIEW CA Card 9315 -$2.99 $313.00
12/04/2018 POS Withdrawal: #459312 GOOGLE *SERIOUSLY MOUNTAIN VIEW CA Card 9315 -$2.99 $315.99
12/04/2018 POS Withdrawal: #137649 GOOGLE *SERIOUSLY MOUNTAIN VIEW CA Card 9315 -$4.99 $171.75
12/04/2018 POS Withdrawal: #270396 GOOGLE *SERIOUSLY MOUNTAIN VIEW CA Card 9315 -$1.99 $176.74
12/04/2018 POS Withdrawal: #501000 GOOGLE *SERIOUSLY MOUNTAIN VIEW CA Card 9315 -$1.99 $178.73
12/04/2018 POS Withdrawal: #270020 GOOGLE *SERIOUSLY MOUNTAIN VIEW CA Card 9315 -$4.99 $180.72
12/04/2018 POS Withdrawal: #730329 GOOGLE *SERIOUSLY MOUNTAIN VIEW CA Card 9315 -$4.99 $185.71
12/04/2018 POS Withdrawal: #023054 GOOGLE *SERIOUSLY MOUNTAIN VIEW CA Card 9315 -$4.99 $190.70
12/04/2018 POS Withdrawal: #730305 GOOGLE *SERIOUSLY MOUNTAIN VIEW CA Card 9315 -$9.99 $195.69
TOTAL: $85.83

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Arisara
US
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Jan 16, 2018 5:27 am EST

I've also got charged for the expenses that I've not used.
The amount i got charged is in THB.
Anyone know how to stop this? I've call up my bank to hold off all transaction to my credit card and the amount is under investigation right now but I believe there might be some leak in google play account.

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Cindydfw
US
Send a message
Jan 06, 2018 11:36 am EST

Omg the same thing has happened to me! Every day I get about 5 charges attempted on a credit card that is to the limit so it won’t deduct!

Your recent purchase was declined because you didn’t have enough available credit. Here are the transaction details:

1/5/2018 11:46 AM ET
GOOGLE *Minecraft
$3.99

There are charges higher than this and several a day. I have looked up Google Play and it shows no subscriptions on our account. I also deleted the card a couple weeks ago!

Does anyone have an actual phone number or email address for me to contact? When I go to the “help” or “contact” it just keeps going around in circles!

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Nubian25.ch
US
Send a message
Jul 29, 2017 4:42 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Minecraft was ordered on 7/17 found out after the fact my grandson tablet was not compatible, is it possible i could get my $6.99 back

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katherine z Marshall
US
Send a message
Jun 19, 2017 3:56 pm EDT

Well after reading this page its looks like a big rip-off, I ordered a birthday gift book of learning to forge) on [protected], from PlayG.Co/Payhelp#Ca. Iv'e owned business's but people could come in or phone, now days Amazon etc. and you are unavailable! send my damn book or refund the $7.99 you took on [protected] NOW, I'am reporting this to Alaska's attorney general, I'm sure they have heard of you before, I will continue to only deal with Barnes & Noble, lesson learned. Acct #s587135640599320 Katherine Marshall

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mohammad izad
US
Send a message
Jun 08, 2017 2:15 pm EDT

I didn't received book pleas return my mony two times order perches by debit card .

05/16/2017
GOOGLE *PL G.CO/PAYHELP CA G.CO/PAYHELP CA
Purchases
-$38.99
04/24/17 PURCHASE AUTHORIZED ON 04/21 GOOGLE *Play g.co/payhelp# CA S587111104514072 CARD 1638 $38.99

total $78.00

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mohammad izad
US
Send a message
Jun 08, 2017 2:09 pm EDT

I didn recived book return my mony
05/16/2017
GOOGLE *PL G.CO/PAYHELP CA G.CO/PAYHELP CA
Purchases
-$38.99

04/24/17 PURCHASE AUTHORIZED ON 04/21 GOOGLE *Play g.co/payhelp# CA S587111104514072 CARD 1638 $38.99

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Jtrent37
US
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Feb 14, 2017 11:05 am EST

My mother checked her debit card one day and then checked it the next day and there was $300 missing. I got online and looked and it was Google mobile esg. I add it all up and they took $750 out in a two week period. I don't understand how they got her card number she has never bought anything online. Sh doesn't even have a Google account. How can we get the money back. I don't know who to call or e mail. My mother is on social security and it took her while check.

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7:34 am EST

Google the seller promised to change the size of the jersey and still hasn't done it

I have ordered three jerseys from www.googlejerseys.xyz. The seller provided all the details and even told me the price and the delivery time. However, he mixed something and the size of all the jerseys was wrong. I was disappointed, but contacted the rep and he said that I must return the jerseys and they would resend the order. I paid for the return shipping and didn’t get my jerseys at all. I’ll never buy from them again and would recommend you to do the same.

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3:22 pm EST

Google unauthorized use of my google card for game play charged to my card

During the month of February, I was charged about $27.00 (actual total $26.93) for playing games that I did not play; I played a game that costs exactly $4.99 + 2.99 = $7.98 total charges only . The rest of the charges (exactly $18.95) should be refunded to my account, and, somehow, we need to insure that these illegitimate charges are not repeated on my account. My card #6988 was used to place these illegitimate charges, as well as my legitimate charges, as stated.

Please let me know if I need to replace my card number with another, or if this can be handled some other way. I feel as though some unauthorized person is using my card number, somehow, and this needs to be fixed immediately.

Cathy Williams
on behalf of Patrick McCluskey

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Susan Harvey
US
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May 04, 2016 12:25 pm EDT

CHANGE EVERYTHING!

HAPPEN TO ME TOO AN I WAS DESTROYED! PLEASE CHECK YOUR ACCOUNTS. Contact your merchant listed an see how many invoices are actually valid invoice numbers! None of the over 1000 invoices on my account were valid they states Google charged and recd the benifits from said transactions (no reason to contact the merchant if they are invalid.) But the invoice said to! Change your cards, accounts and password ASAP!

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7:34 am EST

Google chrome

Still feeling angry that you will no longer be supporting my operating systems but I guess you wouldn't know anything about being poor since you use fake offshore companies to avoid paying taxes you greedy ###!
Long live Mozilla.
Did I forget to mention that I hope your company fails and you end up homeless living behind a dumpster covered in you own piss and feces while rats eat your face off.

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11:48 am EST

Google google dragonplay google com ch *ca

on 2/2/2016 my debit card from 469216 Google dragonplay google com ch *ca was unauthorized in the amount of $29.99. I would like a full refund.

Thank you I am very upset

[protected]@yahoo.com
[protected]

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12:04 am EST

Google listed as google*pandora

Each month on my bank statement close to the 8th, last charge 2-08-16, a charge is being made for $5.30. The charge reads "Google*Pandora with a description under it of Google.com/CHCA. You said do not submit capitals but the Google is in capitals and so is the chca. The bank said to close my bank account and they would not be able to charge me, however, that seems unfair since so many things are set up with my present account number. This charge is not authorized. I would like the charge on my account to stop immediately. I do not want to give out account number information but how can I get in touch with google to stop charging my bank account.

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5:18 pm EST

Google unauthorized debit charges

Point of Sale Debit GOOGLE *Ana $4.99
02/16/2016 Point of Sale Debit GOOGLE *GSN $4.99
02/16/2016 Point of Sale Debit GOOGLE *GSN $1.99
Point of Sale Debit GOOGLE *Glu $4.99
02/08/2016 Point of Sale Debit GOOGLE *Glu $4.99
Point of Sale Debit GOOGLE *ALA $0.99
Point of Sale Debit GOOGLE *Glu $4.99
02/01/2016 Point of Sale Debit GOOGLE *Min $1.99

I do not know what these are! I would like to know what these are for? HOW or From WHO they got my bank card? How do I get these stopped? How do I get my money back?
These charges that I didn't know about has caused bounced checks and fees. I AM NOT HAPPY!

Thank you in advance if you can help me! Debra DeVeney

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8:16 am EST

Google internet service on android phone

Using the Android phone with Google software I recently (less than a month ago) installed Mozilla's Firefox app. For a couple of weeks Firefox was running fine but then some Big Brother set its tail on fire: the crashes has become frequent and constant, especially when I read articles about neonazis in Ukraine. I strongly recommenend that Mozilla transfer its headquarters to the country of Lichtenstein, so that you guys can normally work and your Firefox also. I know what I am talking about : my graduation project in 1985 was named "The organization of the remote access to the dispersed data bases" (at Moscow Institute of Science and Technology Information). Some other means to fight local and global neonazists are the following: (c) "HackZapper" tool within the new (c) "FireBrand" version of Firefox search engine. The (c) "Zapper" should simply crash the operational system of the hacker without real damage to the hacker' s hardware or software. No harm done, but the hacking interrupted for a while. Even the missing Supreme Court judge would be puzzled.
Be nice and let live!
Sr.Lt. of the Soviet Army Reserve
GENOZAUR (G.N. BOIKO-SLASTEN)

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5:10 am EST

Google the seller lied and hasn't shipped correct order

My brother ordered a jersey from www.googlejerseys.in and he still continued to argue with the seller. The seller sent wrong design and size of the jersey and my brother was furious. After some time my brother returned the jersey and the seller advised him to calm down and promised that within 5 days they would replace the orders. My brother is angry, because he doesn’t have money and no jersey, because the seller has lied and hasn’t shipped new one.

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1:13 pm EST

Google adwords

Google Adwords is a huge scam and bait and switch. I am sorely disappointed that the "do no evil" Internet company that I love so much has taken a bad route in terms of scamming people about adwords and showing it as their revenue

> They sent an offer to me - use $100 adwords credit, pay $25. I used this and wanted to get a feel for my wife's business

> I am immediately dinged with $1500 credit card charge. As I try to fight it out asking how they could charge me without notifying me, they claim it was autoamted but can offer me $1200 adwords credit i.e. no money back but use for future adwords


THis is insane. Sundar and Larry, if you guys are listening, this is BS business model with plenty of evil

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8:48 am EST

Google my google adsense account was disabled

My google adsense was activated in 2.jan.2016. I have earn $9.00 lost one month. Now my account was disabled. I am ask a question why my account was disabled? google is not give a proper answer. It's told only invalid activity. I have span more time to create this blog. but google is not consider a small publisher. It's treat differently big publisher and small publisher. My Golden time is fully wasted. I think Google adsense cheating for small publisher. this is my blog link http://mechanicalmines.blogspot.in/

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3:23 pm EST

Google unauthorized credit card charges

1/19/16 sequence [protected] 1/19/16 six unauthorized charges showed up on my debit acount totaling 16.94 . dont know who thay are, what there service is, or how thay got my information. dont know how to contact anyone the phone number thay provided was no good there are no documents except my bank statment. no corespondence what so ever just the money deducted.i would very much like my money refunded. there are pages and pages of complaintes just like mine dating back to 2011 .how can something like this go on for so long without something being done?

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Jamie Eymard
US
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Feb 14, 2016 10:23 am EST

my son is charging to my credit card and i want to stop the charges

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12:12 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Google charges on my account

on the 04/01/2016 £7.99 then on 05/01/2016 £3.99 again on 06/01/2016 £0.79 and £3.99 and on the 11/01/2016 there was a £3.99/£7.99/£7.99/£14.99/£14.99.these amounts were all taken from my account as im on dissabillity benefits i cannot afford to lose this sort of money.i would like this sorted as soon as possible. regards j.morgan (mrs)

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Overview of Google complaint handling

Google reviews first appeared on Complaints Board on Oct 22, 2007. The latest review Google won’t fix my student trial issue – stuck with no solution was posted on Jun 16, 2025. The latest complaint google - I save you. you owe me was resolved on Dec 16, 2019. Google has an average consumer rating of 2 stars from 1505 reviews. Google has resolved 257 complaints.
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  1. Google Contacts

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