SUBMIT A COMPLAINT

General Electric / ge profile refrigerator

United States Review updated:

My GE refrigerator has broken down for the 4th time and they just keep saying we have to replace the parts. At what point do you say the same part has been replaced over and over again that the unit may have bigger issues. Each time they replace the same part the span in which the unit runs before failing again is shorting. Every time the unit breaks it take 2 to 3 days before they fix it. At one point the unit was down for 4 days. I will never purchase another GE product again.

Th
May 18, 2018
Sort by: UpDate | Rating

Comments

  • Ji
      Jun 07, 2018

    I too bought the piece of garbage G. E. Profile Refrigerator from Lowes 5/2012. The main board has already been replaced that was 2yrs after purchase so 2014. This cost a little over $500.00 for the part and service. Now here we are again 5/30/2018 the refrigerator light up like a disco dance floor. After the lights were done flickering it died. I called customer service, spoke to a Wendy who by the way was very nice. However it is the same part, the main board of the refrigerator that went again. Now as of today's date 6/7/2018 I still have no part. I was told it would be overnighted. So I emailed Wendy for a status check on the part. Come to find out, it isn't even shipping until 6/13/18. How the hell is this even possible? It is summer I have children in the house and no refrigerator again. And obviously no help from G. E. . How could a company take over 2 weeks to ship out a part. I will never ever ever by a G. E . appliance again after this disaster. Here's to living out of a cooler for another week. Lets not forget eating out again or going to the store daily, because I don't have access to another freezer to keep anything in it. Very disappointed customer again Jill George

    0 Votes

Post your comment