GE Money Bank / Late fee charge - scam!
Due date 1/13/07 - called to make payment by phone was advised needed checking acct. nmbr. and there would be a 15.00 chg. or could pay online to avoid fee. Went to computer to pay online where payment would not be late, did not take check book with me, they do not accept credit cards. Had paid online before - auto input for routing nmbr. but did not auto input acct nmbr. Went online on my bank and sent payment in that way, printing receipt - Received bill on 27th, charged a late fee of 29.00 - called and spoke with Mike #1187 and he advised me since they did not have payment in by 5pm on the 13th a late fee applied. I advised him I had receipt that it was paid before 5pm on 13th - he said since it was not on their website it did not count that I should have pd the 15fee it would have been cheaper - or pd sooner and it would not have been late, I thanked him for his advice on how to manage my busy schedule but payment was sent on time.
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