I have a Care Credit card from my lasik with a billing cycle of the 6th. I made 2 payments in the month of January. One on the 3rd, 3 days before the payment was due, and one on the 5th for February. The payment on the third was fine. Unfortunately, since they received the 2nd payment on the 5th, I got charged a late payment fee for February because the payment was 1 day before the end of the billing cycle. I have never had a late payment fee because a payment was 1 day EARLY! Luckily, I sent March's on the 7th of February. $30.50 is what I was charged because they received a payment 1 day early.
So, I call... And the representative on the phone will not do anything, so I speak to a Supervisor named Dawn. She then says this isn't the first time I've received a late payment charge so there is nothing she can do for me. Apparently, I sent October's payment out on time (9/15) but November's payment was sent out on 10/05. Again. Me and my early payments. So now I'm up to $61.00. Luckily again, December's payment went out on 11/07.
I've not ever been delinquent with my payments. I prefer to pay early as opposed to late. Since September, I have made 9 payments to GE Money Bank. All of them at least triple the payment due. Does anyone else feel that this is ridiculous? Is it even legal?
To me, this is preposterous. Even worse so, was how rudely I was treated on the phone by the representative and her supervisor. The supervisor hung up on me! I'm a good consumer. I pay my bills and I pay them well before the due date. I hate getting ripped off by Credit Card companies. Apparently if you're not going to be paying the extreme amounts of interest on your card, they need to get money from you somehow so they'll invent ways.