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Frigidaire Refrigerator / pain in the neck

1 United States Review updated:

I have a Frigidaire Refrigerator and the ice maker is not functioning properly, I have called Massena Appliances numerous times, whenever you call you have to leave a message, on one answers your call, you have to be very fortunate for someone to answer you. A technician came and looked at it promising when they receive the parts they will call me and schedule a day to have my icemaker repaired or replace that was November 2006 we are almost in November of 2007 and no one has called. I paid my renewal contract for 2007 they have sent another renewal form for 2008. (What a shame) Can someone please help me, I am very dissatisfied with the service from the Frigidaire Company and I would not recommend Frigidaire product to anyone. I am not saying the product is not good, I am saying when you need your appliance repaired it a pain in the neck. Thank you.

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