FarfetchI want my money back

I am so tired of their promises. So many emails from them saying when exactly my order will arrive, but it's been 2 months and they still have it. Maybe it's the right time to be brave and to start standing behind your products and services? Yes, I already understood you weren't going to ship it at all, then just do me a favor в give my money back, you didn't deserve it.

  • Farfetch Customer Care's Response, Nov 03, 2017

    Dear Matthew,

    Thank you very much for taking the time to provide us with your feedback. We are truly sorry to hear that you are not entirely satisfied with your recent shopping experience.

    As your feedback did not provide order details, we kindly invite you to send an email to [protected] so that we may assist with any unresolved issues.

    Once again, we would like to apologize for any inconvenience caused by your shopping experience. If you have any questions or concerns, please do not hesitate to get in touch.

    Warm Regards,


Nov 03, 2017

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