HomeShop18 Customer Care Service


7th Floor, FC-24, Sector-16A, Filmcity
India - 201301

Customer Support Phone Numbers

Mon10:00 AM - 6:00 PM
Tue10:00 AM - 6:00 PM
Wed10:00 AM - 6:00 PM
Thu10:00 AM - 6:00 PM
Fri10:00 AM - 6:00 PM
Sat10:00 AM - 6:00 PM
Sun10:00 AM - 6:00 PM

HomeShop18 Complaints & Reviews

HomeShop18 / iball cctv camera

May 01, 2019

I have seen the tv ad many times n ordered iball toto cctv camera on 22nd april. When the product got delivered to me i came to know that cctv camera works onli on specific range. But in homeshop18 tv ad it was shown as camera is placed at home and other person is watching from her office...

HomeShop18 / maxxlite power bank

Feb 23, 2019

I have placed a order for purchasing of Maxxlite quick charge 2.0 power bank of 10400mah qty 1no from home shop 18 but you deliver maxxlite power bank of 10400mah qty 2nos without quick charge 2.0 ie wrong product. I have lodge the complaint to customercare many time (4times)to replace the...

HomeShop18 / product reported as delivered but not delivered

Feb 01, 2019

I ordered Astaberry Festive special skin care combo on 23rd January and made an online payment of Rs.549. On 26 January, i got the message of product being delivered but it is not delivered to me; i didn't received the order. Customer care authorities are asking to wait for 3-4 days again...

HomeShop18 / combo of 4 jeggings

Jun 12, 2018

Dear sir/madam I have ordered combo pack of 4 jeggings but the product reviewed is enterily different from what I have ordered. The specifications and pictures of product shown is different from the product that is delivered. This is not the first time anything like this happened to me...

HomeShop18 / winning of lottery

Jun 12, 2018

Sir we received call and he may be One of the Customer Care Executive of Homeshop-18. He Using your company name and called us like "You won the 12, 60000 Rps in Lucky Draw as we orderd one kurta from homeshop18. That Guy telling his name Mr.Binod Oraon. and he forcing us to deposit 20000...

Home Shop 18 / fraud company

Jun 05, 2018

Order id...1023235365 complaint id - hs2018060500464 Home shop 18 totally fraud company I booked 1 combo offer of double bad-sheet with matter protector price 999/- we received past friday 1st june @ my office but when I open my packet really I was shocked because quality is very bad but...

HomeShop18 / fraud calls

Oct 24, 2017

There have been two times incident that when I have placed my order, the next day, not once but two three times I receive a call from diiferent numbers with different names giving reference of Homeshop18 saying that we have been selected in the lucky draw and then they tell us that we have...

HomeShop18 / the delivery service/logistics

Aug 27, 2016

They don't have a proper logistics department in place according to me. I have come to this conclusion as I continuously get SMSes on my mobile that the product is out for delivery and I never receive it. The worst part is that they don't give the mobile number of the delivery person...

HomeShop18 / roti maker not working properly and not as per shown in the adverticement not getting support from c. care to get refund money.

Jun 08, 2016

Please support to get refund money, no support have been received for the said complaint . Roti Maket not working properly and not as per shown in the advertisement. Online order was given to Home SHop 18 based on Television advertisement. reference order no. is 130172019. received on 4th... / seller didn't reply, but I couldn't return items

Jul 31, 2015

The website has different deals and the prices were large. I bought some items from the website, but the quality of the products was terrible. I was so upset, but I checked the website and it turned out that I could change the items and get refund within 14 days after I... / their items aren't durable

Jul 25, 2015

Terrible quality of the items. My sister twice bought from the company but every time she bought from this company, there were some problems. All items broke too easily and the seller refused to repair them or to change. All explanation or dialogs with the seller were...

Godrej Electronic Safe From Homeshop18 / advance payment and product not delivered

Jan 10, 2014

I ordered godrej electronic safe - forte (order no.935547157) from homeshop18 on 12 dec 2014, and pay them advance money rs 7790/- through internet banking, product was shipped through dtdc on 14 dec and after tracking I found that from 18 dec is was in delivered status but I didn't...

HomeShop18 / delay in delivery/ improper response

Oct 04, 2013

I ordered the product-order number: 931030143- on 26th of september from this self proclaimed number one online shopping portal. I received sms and email stating that the product would be delivered in seven days. On eighth day when I called the customer care people, I noticed that the...

HomeShop18 / no replacement given

Dec 15, 2012

Dear sir/madam, After getting disappointed with the service provided by homeshop18, I am writing this complaint to you in the big hope that, I will get it justice and my problem resolved. I want to get strict action against these frauds, who are continuously taking big advantage of people... / hs18 took my money, didn't deliver the product, no refund.

Dec 03, 2012

Dear sir/madam, After getting bitterly harassed by homeshop18, I am writing this complaint to you in the big hope that, I will get it resolved. Unfortunately, we don't have any law for consumer rights (this is a big shame for this country). I had placed an order for 250l frost free...

HomeShop18 (body care insta glow kit) / faulty body care insta glow kit order no. 915920013

Oct 03, 2012

Dear team, I ordered for the body care insta glow kit from home shop 18, which was delivered and payment of rs 1500 made by me on delivery. On opening the pack to my dismay I found the nourishing massage cream missing in the pack without the cream. The entire pack is useless as the cream...

homeshop-18/strontium tnt 8GB pendrive / does not show any response

Jun 14, 2012

Hello, my name is diwakar bisht 2 month ago I had perchased strontium tnt 8gb pendrive but the pendrive was not working properly. It consist5 years warranty my username is-diwakar. [email protected] And my phone no-7895692623.

HomeShop18 / shortshipment and cheating

May 10, 2012

I got again same servicable canon camera for replacement the faulty canon camera 12 mp against my order no. 911391337 and complain no. 71270813. But I requested that every time please check new camera and its accessories very carefully before packing for reshipment. But they don, t care ...

HomeShop18 / no refund

Oct 10, 2011

Homeshop18, I am waiting for the refund of my money and the customer service is just saying that they have credited the amount in my account and giving me the RR number # 60008205. Logically i have no amount transfered to my account. I had purchased the product online on 19th of Sept... / no product and no refund

Aug 18, 2011

I ordered Sony Ericsson Mini Pro through their website. I ordered it on 7th of August and they promised to ship it by 11th and will deliver by 16th. So far all they have managed to do is verify my order which happened the next day. After that despite repeated reminders, nothing from them. It...

HomeShop18 / defective broken product received.

Jul 22, 2011

Hi, I received from very bad quality product. I ordered a Eagle 3 PC non stick cookware from them. It was broken on arrival and had very cheap quality platic...

Homeshop18 / defect product

Jul 12, 2011

I ordered a 72 pc Everwel Gold Dinner Set which included additional 2 Handis (alongwith the lids) and four serving bowls vide order No. 904283477. This set was delivered to me on 2nd July, 2011, but with dented and cut in the 2 steel Handis( alongwith lids). Immediately, the customer care...

HomeShop18 / delivery

Jul 05, 2011

They are not bothered about the delivery of the product if the payment is made in advance.Order no.904249923, order place on date-23rd June2011. Item nameBeetel Dual SIM Mobile phone. till date delivery is still panding. I have remind so many times but response is very poor.

Homeshop18 / no delivery of product

Jun 29, 2011

I have placed my order with Home shop18 on 19th July . At the time of shopping i was promised to receive the product in 7 days. But till date there is no response for delivering the product. Track product is very poor feature on there website. Till date the product status is only showing...

Homeshop18 / items not delivered

Jun 18, 2011

HI, can u tell me why my shipment is on hold and not reached the destination.Its been pending since 10 days from have purchased for my cousin in india as online purchase via card. When i am contacting blue dart the courier they are not replying me.i need a proper...

HomeShop18 / bill invoice not given

Apr 19, 2011

Hello!! This is w.R. T to my order no. 903152719 delivered on 16.04.2011. The hardcopy of the bill/invoice was not provided to me against the product for which I had made requests several times, but till date the same has not been sent. Subrat

Homeshop18 / fraud - cheaters

Apr 18, 2011

It was my neice's bday on 14 april 2011 so as planned, I ordered a hcl handheld gaming console by calling homeshop18 customer care on 12th april and placed the order. It was an express delivery product and they assured to deliver it in 2 working days time if order is placed before 12pm (a...

HomeShop18 / nikon coolpix 12 megapixel digital camera

Feb 02, 2011

I was in search of a slr camera as I am interested in photography. Today I was surfing through homeshop18’s site and I saw nikon coolpix 12 megapixel digital camera model no: p90. I was surprised to see that homeshop 18 is providing 11% discount and on ordering the product the...

Home Shop 18 - Karbonn Dual Sim Touch Screen Mobile Phone - K570 Model Set / mobile handset recd of imported 1 year old - then what about battery life???

Feb 01, 2011

To whoever interested to know, what "homeshop 18" sends to the valuable customers? Order no.:901961069 / dtd. 09.01.2011 Sub order no.32168929 By getting inspired from the homeshop 18, I have placed an order for karbonn dual sim touch screen mobile phone - k570 model set. The order recd...

HomeShop18 / low price lcd tv


I want to buy an lcd screen for my computer. And I don’t know which one to buy. I want something around 19 inches as that is the available space that I have. I have seen the viewsonic, samsung and the lg lcd tv’s and all of them seem to be around the same price. But I think...

HomeShop18 / use homeshop18


Wow, I had ordered the fujezone 7 inch digital photo frame from homeshop18 yesterday, and imagine my surprise when they immediately called me to verify my details. These days you cannot tell when identity and credit fraud will happen online. It is so amazing that homeshop18 calls to verify...

HomeShop18 / product not delivered


I am rajesh kumar from mohali punjab. After watching homeshop18 commercial on t.V. Have ordered one fuzezone mobile phone rs3499/- on 17th oct through my hdfc credit card, order no{900970647}. I told by the executive of homeshop18 thah it will take max 7-8 working days. Bt still I have not...

HomeShop18 / late delivery


I ordered hcl med-75 gaming console from homeshop18 on 05 oct 2010 and was told that none out of 2 colors (blue and white) shown on tv was available, instead only black color was available. Though I wanted the blue, I immediately placed the order for the black color. On tv as well as on...

Homeshop18/ 14J10-Anji 6Pcs- An Nonstick / received damaged product


I have purchased anjali non stick 6pcs from home shop 18, noida. Product code: 14j10-anji. This payment for rs. 1999/- I made through cash on dated: 17-aug-10. Wide order no. 900270357 Product I received on dated: 17-aug-10, but the product was not in good condition. One of its soucer pot...

HomeShop18 / complaint against homeshop18 for not delivering product even after being paid


I had placed an order for one 1 voltas vetris platina 3 star window ac from homeshop18 on 20/4/2010 vide oder no. 703535188 for rs.15500/-. I was foolish enough and have made payment of rs.15500/- through my credit card as I was informed by the customer care of homeshop18 that the product...

HomeShop18 / product not delivered though payment was made


I had placed an order for one 1.5 ton voltas vetris 2 star window ac from homeshop18 on 14/4/2010 vide order no. 703467542 for rs.18000/-. I was foolish enough and have made payment of rs.18000/- through my credit card as I was informed by the customer care of homeshop18 that the product...

HomeShop18 / order not recieved


I have ordered a Microoven on 22/Feb/2010 and the order number is 702889457, they have promissed to deliver this production in 10 days and even today (14/03/2010) I have not recived. I have made the payment by Credit card and I do not find any contact number nor support email ID on their...

Wespro 5mega pixal digital camcorder through HomeShop18 / shut down

I recently bought a wespro 5mp digital camcorder (dv502) rs.3999/- on weekend loot in homeshop18, dec.28th. My order no.702279079. Amazingly, wespro 5mega pixal digital camcorder but it's quality worst than 1 mega pixel and only after the second click camera automatically shut down. After...

HomeShop18 / wrong product delivery


Wrong consignment delivered Ordered a mitashi dvd player from homeshop18. The package was delivered to me on18/11/09 against cash of rs.4999. Unfortunately, it contains only a bag and colour crayons/pencils instead of the mitashi dvd player. I contacted one mr. Mitul verma at their call...

HomeShop 18 / not delevired complete order


Dear sir, We have ordered dinner set from homeshop 18, but there are 8 bouls were also include in it but they not sended bouls, Please look into matter, as we trusted on homeshop 18 and placed the order, Waiting forward to receive your favorable response. Thanks Ankit parashar 141 sanchar nagar Indore (m. P) india 09229494222