Menu
Write a review
File a complaint
MyBuilder Profile

MyBuilder

www.mybuilder.com

Learn how the rating is calculated

2.0 4 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

4 MyBuilder Complaints

ComplaintsBoard
S
6:23 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Absolute thieves and con artists! Like so many reviews my story is the same. Received a leaf and rang it immediately... in fact I was desperate to get work so continued ringing throughout the day... no answer! That's when I got stiffed for £31...I didn't even get to speak to anyone and got charged this when I was absolutely skint. I contacted them but got...

Read full review of MyBuilder
ComplaintsBoard
R
2:33 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

The above gardener did not finish my basic job requirement. As the dry plant/bush in front garden needed to be removed, the plant in front garden Thomas just trimmed the outside part facing the road, whlie the inner part Thomas skipped the job of trimming and the weeds at the bottom fence next to the lawn needed to be removed. Thomas did not finish the...

Read full review of MyBuilder
ComplaintsBoard
S
3:42 pm EDT

MyBuilder They didn't help their users

I used the website www.mybuilder.com for my job, but once I faced really serious problems and needed to get the advice from the professionals. I sent several emails and asked them to help me and provide advice, ‘coz the situation was really difficult. I was really disappointed, ‘coz I got the rude reply and the rep from this company refused and he didn’t even reply to my questions. Bad company and services, so stay away and share this info.

Read full review of MyBuilder
Hide full review

Is MyBuilder Legit?

MyBuilder earns a trustworthiness rating of 94%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds MyBuilder to be a trustworthy company. Although there's a 25% resolution rate for customer complaints, which deserves attention, MyBuilder is known for their high standards and safety. If you're thinking about dealing with MyBuilder, it's wise to check how they handle complaints.

MyBuilder has registered the domain name for mybuilder.com for more than one year, which may indicate stability and longevity.

Mybuilder.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Mybuilder.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Mybuilder.com you are considering visiting, which is associated with MyBuilder, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

MyBuilder's website seems to offer jobs or career advice. While this can be a helpful resource.

MyBuilder as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Several positive reviews for MyBuilder have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

MyBuilder website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

However ComplaintsBoard has detected that:

  • MyBuilder protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
B
5:04 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

MyBuilder The item did not &show up&

Mybuilder.com is a disappointment. They subcontract the loading to local companies and then take no responsibility for the actions of these people. My wife had a kindle fire stolen right out from under us during loading. The boxes were packed so there was simply nowhere for it to go. I contacted the company immediately and did not make an accusation, yet told them I would be if the item did not "show up" on the other end.

Read full review of MyBuilder
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review

Overview of MyBuilder complaint handling

MyBuilder reviews first appeared on Complaints Board on Oct 6, 2013. The latest review Fake leads was posted on Feb 4, 2024. The latest complaint The item did not &show up& was resolved on Oct 06, 2013. MyBuilder has an average consumer rating of 2 stars from 4 reviews. MyBuilder has resolved 1 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. MyBuilder Contacts

  2. MyBuilder emails
  3. MyBuilder address
    31a Clerkenwell Close, Clerkenwell, EC1R0AT, United Kingdom
  4. MyBuilder social media
  5. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 20, 2025
MyBuilder Category
MyBuilder is ranked 176 among 1455 companies in the Online Shopping category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.