I made a purchase and several hours later my card was charged for 3 different orders!!! One was even flagged by Amex for Fraud Alert. When I called the company they said its my fault.. Ridiculous if you ask me!!! The site is obviously compromised with a Data breach, BUYER BEWARE!!! they are a fragalent company and not trust worthy with your personal information!!!

  • Farfetch Customer Care's Response, May 07, 2018

    Dear Alex B,

    Thank you very much for taking the time to provide us with your feedback. We are truly sorry to hear that your financial information was used without your permission.

    As your feedback did not provide order details, we kindly invite you to send an email to [protected] so that we may assist with any unresolved issues.

    If you have any questions or concerns, please do not hesitate to get in touch. We would be happy to investigate this matter immediately.

    Warm Regards,


May 04, 2018

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