Family Dollar
reviews and complaints

I am lodging a complaint against the store located at 2372 cleveland ave
Columbus, oh [protected]
I am a 20 years resident of north linden as well as a neighborhood commissioner in north linden. I really believe it would be better to close this location rather than leave it open in the deplorable conditions I saw it in this morning.
Everything from your employees that do not know how to dress to impress, i. E. Come to work with clean shirts and pants, with shirts tucked in for a professional appearance, to the third world "charm" that one encounters upon entering this special place, left me feeling as if I should take a shower after my visit.
Several times in the last month, I have entered this location to find 50 % of the shelves empty as if an encroaching hurricane were about to descend on this little inland shanty. This morning, there were open packages of toilet paper on the shelves, little to none cleaning supplies, a floor that looked worse than some college area bars at closing time. There was trashed piled in the aisles, opened product sitting on the shelves and several osha violations. Having worked in retail myself, I am very aware of the rules and regulations concerning occupational safety, the safety of a stores customers and hazmat regulations.
While I am not expecting a high end retail experience, I do believe the residents of north linden deserve to have a store that is clean, well organized and most importantly stocked with merchandise. If there are three registers and five employee's with 17 people in line, the manager should have the sense to call one of these employees to the register to aid in the speedy and satisfactory attention to customers.
While it may be easy to tell me, if I am not happy, go to another location, this one is two blocks from my home and I do not utilize an automobile because of the harm they do to the environment.
I will bring this stores deplorable conditions up to the local media, asking the question, is this what neighborhoods with low income get, while your stores in higher income locations are in much better condition with better trained and presentable employees?
I do hope I get a response from this as well as a meeting with the store manager or better yet, the district manager, should they still have a job. If I were a regional manager, this would not be the case.
John s. Lathram lll
North linden area commissioner
North linden community watch block watch captain

Shopping in this store is virtually impossible due to the extreme heat in the store. The store workers are exhausted from the heat and the customers don't stay long in the store because it is just so uncomfortable to try and shop. What is wrong? Is this company so cheap that they can't afford air conditioning for the workers and the customers. This is abuse of the workers. The conditions are horrible. They are running fans behind the counter but it doesn't cool anything and it doesn't help the customer to be comfortable enough to shop in the store. What is wrong? The employees are all doing their best to make a terrible situation better but there is nothing more they can do. They are left helpless by a management that obviously just doesn't care about the customer or the employees that work for them. We are told by the employees that there is some part they have been waiting on for over a couple of months to fix the air. So what is the hold up? Nothing takes that long. One of the employees in the store has asthma and nothing has been done to accommodate her while this part is taking so long to fix the air conditioning. If this is the way that Family Dollar runs their business and treats their employees, I am not going back. It is very hot here, where I live and no one should have to work or shop under these conditions when they don't have to. This is both shameful and ridiculous.

I went shopping at my local family dollar store #09003. I spent 26.00$ before tax after tax it was 28.28$.i proceeded to give cashier my coupon for 5$ off any purchase of 25$ or more, cashier would not let me use it saying that after coupon my total would be less than 25$, so I left paying 28.28$ VERY UNHAPPILY. I TOLD HIM I WAS GONNA COMPLAIN . AS I PROCEEDED TO LEAVE PARKING LOT ANOTHER CASHIER SAID A MANAGER CAN HELP ME I SAID UM A LITTLE TO LATE . ALSO I HAD 8 ITEMS AND THEY WERE ALL IN ONE BAG AND BAG BROKE HALF WAY HOME .VERY UNSATISFACTORY CUSTOMER SERVICE .THIS WAS ON [protected] . @14:42 .

Regarding the dollar store at 5255 n. Milwaukee chicago, illinois 60630 store#05440 in the past two years i have made so many complaints to the store itself and to the city of chicago. I live about a block east from this store and the amount of paper and garbage that blows down the street because of them is just over whelming. I was complaining to them about the garbage can just outside the door always being filled and their solution was to drag it in the back of the parking lot so they wouldnt have to deal with it anymore. Now everyone just throws their receipts and garbage on the floor going outside the door or just outside the door. The garbage cans in the back that are supposed to have chains on them are never locked and always open with garbage just blowing out all of the time. I have never seen such a nasty store in all of my life. Do you not inspect your stores as they are a reflection of the name. We have gotten together a large petition and we are going to see what fines can be levied against their failure to want to correct these problems. Please deal with this problem for our community. You are not sending a good message or image. I know so many people that have stopped going their because of the smells and lack of just generally cleaning up this store. We have videos, pictures, whatever, but that isnt stopping anyone from cleaning up this mess. Help us please. The 5500 w. Farragut block.

My sister and I were charged with stealing because the manager jennifer vargas said we went down the wrong way in the store. She lied under oath in court. She only profiled us because we're black, its sad that you have to follow a store lay out in order to be an innocent shopper. Do not shop here they do not respect black shoppers or black employees~

I was falsely accused of shopping lifting. I have no record and have never ever taken anything at all. The manager Mrs Detria blatantly accused me of this and when I proved her wrong she picked up and item off the counter and accused me of taking this. I got really upset and began to inform her that I didn't appreciate being wrongly accused. At which point she informed me she didn't get paid unless she pressed charges. I waited for the police to come and she pressed charges. What the police didn't not see was her grab a bottle of something and spray it in my face. She also tried to trip me. I will be pleading not guilty and suing your company if something isn't done about this incredibly rude woman.

Family Dollars Ice boxes outside for the public to purchase ice are contaminated with cricket crap and urine and who knows what else. There was a loud putrid odor coming from inside of the ice box as well inside of the store. The female workers knew of the contaminated ice but was willing to sell it to me anyway. Even a female customer in the store knew about commented her knowing of this unsafe hazard. The bottom line is that management knew of this crisis and they cared less to doing anything about it. Someone is going to harmed by this easy to fix problem or could die. A child, elderly etc...So in my eyes it looks to me that the workers there don't much care about people health risk. Because if they did they wouldn't have unlocked a contaminated box and try to push it on to customers. Although i didn't purchase the ice there. My concerns are for the customers that don't know any better, who would suffer from this lack of Humanity! and Heartless Compassion to others. This complaint is coming from a disappointed Human Being.

Always a long line.
Only one cashier but you have to wait for her to come to front
Messy messy messy.
This location is right on highway sometimes the first store our visitors see.
I have yet to ever see a manager or asst. When I ask there always gone or on break.
We have a dollar general and a Fred's I will be shopping there.
Tired of the rude and no work ethics of your store.
I have 10 brothers and sisters and lots of family so it's not just me.
Good luck!

Family Dollar
4310 Market St
Wilmington, NC 28403

I was sexually assaulted by a store manager on june 3, 2014. I was in a store isle looking for flower pots beginning the only person in the isle the manager came up behind me and grabbed my behind and then laughed and then said it was a little touch. I'm angry, hurt and humiliated do to the response after contacting his employer's and the authorities. I've haven't gotten any type of justice I have been ignored and if the issue will not be looked into or the manager is still employed at that store I will contact my lawer.

Gale Malloy 6/6/2014

I went to the store and upon leaving manager chased me to another parking lot accusing me of stealing and made a big scene spraying febreeze n my friend n her kids eyes slammed the door on me causing injury and after he quit going crazy he walked to his buddy which was recording this and yelled world star hip hop which is a website so now i beleive it was a set up n the febreeze was plsnted in my bag well to make it short it's aLl over imternet sites n I'm being teased can't go public without being talk bad too..he lost hIs job but I want to sue or something due to injury and the stress he's caused

May 29, 2014 the store was extremley hot. Ask cashier was the a/c out. She said yes that it has been report several times. This is not the first time I went there and it was hot. When to shop for a few items. Always find great deals and products. Staff very friendly and helpful. But this time I left without buying anything it was to hot. Temp yesterday was 86 feel like a 100 in store. This store is in a great location hope you dont lose customers

I'm a team member at this store and my wallet was stolen from behind the cashier counter on Monday, March 10, 2014 between the hours of 4:00p.m. and 9:00pm. On this day I was told that the cameras were not working there fore cameras could not be reviewed. When I made the police report I informed them that the management there had just told me the cameras were not working. Then two days later I was informed that the cameras were indeed working but that the monitors were not and that as soon as monitors were replaced footage could be reviewed. Now yesterday Monday, March 17, 2014 the new cameras were installed and now has the footage been destroyed? The police made it sound like it was an inside job involving my co-worker, now my concern is how long have I been in danger without working cameras at cashier stations? I feel that Family Dollar is not concerned about employees. I think that the safety of employees should be somewhere at the top of concerns.

I was the store manager for store 7694 in rushville, ne. I was trying to get the discruit manager to come to my store and help me with my employees my crew, team memebers. I did everything he said and they still won't do there job or anything in that nature. They thought they can come to work and do nothing and still get paid. The discruit manager made me feel like it was my fault that they wasn't doing anything. Made me feel low and everything. I tried my hardest. I keep the store cleaned, well organized and he made me feel this way. Telling me that he don't think I am doing my job right and that we will talk to see if I able to keep my job and etc. I felt like everything he was doing was unethical, unproffessional, discrinminated. I currently quit. I loved working for the company but if he was still going to be the discruit manager then I would no longer continue my employment there. It's been almost two weeks and when I do go in the store there is trash all over, boxes all over the floor, it's very poor managerment now. All I can say I kept that store my top propory. It was always cleaned and now it looks like crap. It wouldn;'t surprise me if that place shutdown. I have a alot of people telling me they are not going back to the store because they way it looks. One even said the way it looks now makes dollar general look good. That is bad. I would just like to say that company losted a hard working, friendly etc person.

I would like to know who is minding the store ? The store is very dirty and the cashiers are not very nice when they are talking on there phones.You can not go in the store with out your shoes sticking to the floor, I guess they don't know how to use a broome or a mop.You find food u-boats all round the store and no on is working on them.The people with wheelchairs can't shop which is by the law, they have a RIGHT TO BEABLE TO GO THROW THE STORE and shop just like everyone eles.The shelves have little or no merchandise on them for anyone to buy.You walk by the back room and t here you see all the merchandise still there even after day the truck was there..i don't know what happened to the other people that worked there years ago, when they were there the store was cleaned and the merchandise was out of the back room and you could find things on the shelves and it made you went to shop.The Manger and cashiers took there time with the people that need help in the store, But now to ask for help is like pulling your hair out because they find talking on there phones more importion then the people shopping.The store is never front or faced, or recovered at night along with the cleaning part.If they have done there on line learning they would know what has to be done.Better yet have a MANGER that knew what they were doing not just thrown into the job.You really need to send some one there, to get this store back to where it should be.Get the ones that don't went to do the job out of there and get people back in there that made the store a place where you like to shop at..YOU NEED TO WALK IN THE STORE YOURSELF AND CHECK IT OUT.What happened to the distric manger that would go around and check the stores ?Not doing the job or just not caring ?I would give this store a C - if that. WE WENT ARE CLEAN STORE BACK !

I work in the hair store next door to family dollar im always in there shopping I noticed that the crew had gotten smaller I asked where the cashiers had gone and the manager said I dont know probaly home collecting their welfare that statement there alone makes me not want to shop there any more, being that this is a prodominately black area, and shes working in it. Every one that don't work or leave a job dont get food stamps or welfare, some one needs to check her..

family dollar in gillette wy, sunday had the computers down, and the lines way back to the wall, I tried to call both manager, and asst no anwser people were getting mad leaving ther carts full of food, still no answer .then the phone rang and the person on the line talk about the computers down and i thought he hwas going to help me no that was not the case he scam me out of a large amout of money.did not know until i came to work on monday 3.30pm and was let go. if i was proper trained this would not have happen. people out ther watch out for who you work for. not a very friendly family dollar.

I am a store employee's family member and I am in and out of the store from time to time. The store manager is not ever there because she leaves her store and her employee's so she can run around town with her new boyfriend. My family member said they was fed up with her getting paid better than anyone in the store and she is never there to do any work and that leaves one person working the entire store for the day. I think someone should check into this situation because it isn't fair to the other employees and if the manager can't do her job she needs to be replaced but she says her DM loves her and will never do anything to her. I have heard people talking in our little town and even in the family dollar store the customers are talking about how she is doing. I have swore off shopping at that store at all until they replace management. Her having sex in the stock room with delivery men and running around with her new boyfriend when she is suppose to be working and her husband is going to end up killing someone in that store over all she is doing. I hope someone thinks enough of their customers to do an investigation at the least on this store manager.

I get hired my is 914992# every week i call in i get same answer no work but everyone else is working but me im havent we fairly i just called in wednesday and i was told she on tuesday for work but i get e record that show she never called me and i get 6 kids and i need too work.It been unfair from began, she hired her niece and i know it was her niece because i told my friend my bosses name and my friend told that her ex boyfriends.family and she also let people who were ineligible too there weeks after i wasnt getting work, i just called on today and i told callher and told her onmonday but i was told i takeing off and going too be woeking at all.

This retail company is horrible, they are overpriced, inexperienced and understaffed, the stores always look a mess, their cashiers are never at register because they always have to do other roles such as cleaning, stocking and playing security guards, irs always only one cashier, at times as a consumer I have had to go to the back and find her in the back office on the phone crying to her boyfriend, she is lazy, she flirts with the young customers, because she is young and unprofessional! She always has an attitude, the she talks to and treats her employees is just totally disrespectful, I'm at this store a lot and really thinking about not doing business with them, she needs leadership training, and to keep her boyfriend problems to herself, its always people not shopping just hanging out, they need a more older responsible people person in charge of that store, shes always crying, shes never pleasant because too busy crying over her relationship, this store needs help!

I was just in the Family Dollar Store at Brietenstrater Shopping Center in Dayton, Ohio. A young lady and her mother entered the store together. The young lady was carrying a small white dog. Half way through the store a female employee, who later said she was the manager stopped them and said "It is against the law to bring a dog into a store, you need to leave." The young lady with the dog said, "Oh I'm sorry I didn't know" and she turned to leave the store. The employee who claimed to be the manager followed her and was berating her the entire way to the front of the store. She was quite loud about it all. The young lady's mother then decided to just leave as well and she stopped and told the "manager" that it was not against the law to take a dog into a store but that it could be their store policy and that her daughter was trying to leave the store. This manager proceeded to yell at the woman, even cursing at her. The woman asked for the corporate number and she said "I'm not giving you the corporate number you can just get out, I'm just doing my job. The woman said she didnt agree with the way she went about it. The manager never stopped yelling and being rude and was in this woman's face. The woman finally had room to get past her and out the door.

I left the store as well and told these two people that I was sorry for the way they had been treated and that I would never again shop there. The whole thing was utterly ridiculous. I told them to look online for the corporate number and to make sure they complained.