Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website


Posted: Jan 28, 2013 by    

candy crush saga game

Complaint Rating:  26 % with 99 votes
26% 99
I was playing the game of candy crush saga and clicked on checking out how much it was going to cost to buy more time to play and it went straight to saying thank you for buying on two diff times on the same game . I did not authorize any payment nor did i click on any amount to be to be taken out of my account on the 1-26 or on 1-27 of 2013 . Respond at earliest convenience . Pity53@yahoo.com
Complaint comments Comments (325) Complaint country United States Complaint category Unauthorized Charges


Sort by: Date | Rating
N  16th of Nov, 2009 by    0 Votes

Facebook - No responses from them
New York
United States

I play a game on FaceBook called the Zoo. I paid$10.00 to PayPal for Wildlife Points. I never got them. I also took surverys for points, never got them. I have been trying to get someone from FaceBook to help me. They have not got in touch with me. I keep trying and they ignor me. What can I do?
N  23rd of Nov, 2009 by    0 Votes
Sorry Christie, But those jerks can get away with anything and they do! I started two CAUSES on Facebook... you also can. again, it doesn't do much, but it's a start! Wouldn't it be great to have internet Police to work on some of these other problems besides child porn?

What you did here was great! It will always be here if anyone else has trouble and Google it, you will pop up! That's something they can never have removed! Good Luck! Rad
N  19th of Mar, 2010 by    0 Votes

Facebook - Account was HACKED
United States

My facebook account was hacked and they will not return my account to me! Have followed their procedures for recovering my account with numerous emails for 2 days and they will not respond!! They have a phone number but will not answer the phone just lots of options!! Why dont they have CUSTOMER SERVICE??
A  19th of Mar, 2010 by    0 Votes
The same thing happened to me but i dont know how i emailed them like 4 or 5 days in a row been waiting ever since i still haven't heard anything or even recieved a reply so now i had to create a whole new freaking account i totally agree why cant they have customer service like every other site
N  6th of May, 2010 by    0 Votes

Facebook - ad
face book
United States

I signed up with facebook. I listed an ad ther for my busniess. It was listed for about 15 minuts. They took it down. The next week they charged me 30.00 from my debit card. They never told me what it was for. I think it was very unfair i will never do busniess with them any more. E. Hoffman
N  6th of May, 2010 by    0 Votes
Wow, thanks for the 411, I was thinking of placing an add with them not too long ago but was a bit skeptical about it. For it to be placed for 15 minutes really isn't enough, or worth the pay. I know the term of "You get what you pay for" but in your case, 30 bucks sure didnt seem like a 15 min ad, you have completely robbed.
N  7th of May, 2010 by    0 Votes

Facebook - Misleading tactics
United States

I am very tired of misleading game tactics this company is using in order to get players into an advertising site that then receives my information I would not otherwise have given out. I think this is very underhanded and may lead to future problems for people who play, given the fact these companies have obtained personal information.
N  25th of May, 2010 by    0 Votes
People Don, t post In this Site...Tthis Site Is made just to sabotage the Image of other companies and Complaints Board gets Paid to do this, Most of the posts are being posted by their blooddy writers inorder to keep this site active ...
N  1st of Aug, 2010 by    0 Votes

Facebook - spam
United States

someone named Gabrielle Price is posting bogus messages on my wall...she is not my facebook friend, i don't even know her, i have replied to her posts not to ever post again on my wall or even communicate with me or i will press harassment charges and she did it again today...i remove them immediately because they are sexually suggestive and inappropriate facebook best disable her account immediately
N  1st of Aug, 2010 by    0 Votes
change the setting to only allow friends to post on your wall, problem solved.
N  13th of Aug, 2010 by    0 Votes
playing farmville & trerausure island u cant get gifts saying refresh page and when u do you loose ur gift and you cant receive them from the request section its frustrating and annoying please can u fix this all friends love playing theses games but will soon delete them if we cant play them
N  13th of Oct, 2010 by    0 Votes

Facebook - cREDIT CHARGE
United States
Phone: 717-637-0747

My bank called and said that three charges had been made for a game called sandy shoal. I only wanted to but it once, not three times!! And it did not even unlock the game. I want the entire amount deleted from my credit card and i am going to call my bank again and tell them i could not use the phone number they gave me to call you. And you call me at 717-6370747
N  20th of Oct, 2010 by    0 Votes

Facebook - charges to my credit card
So. Lake tahoe
United States

Stop charging my credit card- I don't want a continued service.
I created an ad for an event- not a continuous ad. I don't know how to stop this on facebook.
Perhaps you can direct me?
N  19th of Nov, 2010 by    0 Votes
It really doesn't matter if you put all your personal information on Facebook proading, nosey, sick people could still have access to it regaurdless... Facebook and others alike just make it easier for the stalkers to feed. And feed is exactly what they do. I'm just disheartened I had to deactivate my accounts because I feel unsafe now having been the victim of a stalker VIA FACEBOOK. UNSAFE may not even begin to discribe the feelings I now enounter daily.
N  4th of Dec, 2010 by    0 Votes

Facebook - money from account
United States

Monies was denied from my bank on 11-29-2010, for none suffcient funds was the pop uo i received. Yet on 11-29-10 the bank said it was paid which caused my to be minus in my checking, with an additional $25.00 fir none suffcient funds, yet i have never received any money or credits from facebook and now wish not to simply cause i'm needing the $75.00 back that midwwest bank say's they paid.
N  16th of Jan, 2011 by    0 Votes

Facebook - petville
New Zealand

i am not happy about petville lately, i have been getting so many mystery gifts but all i get is a flower from then and i am not pleased, also i have been accepting alot of mystery gifts and they have been dissappearing!! i am bot happy at all. please do something about it. you used to give out 2 pet cash and now it gives you a flower! and also stop doing so many changes!! it makes it load all the time!!! thankyou.
N  6th of Feb, 2011 by    0 Votes

Facebook - charged $100, cannot afford that much
United States
Phone: 757-848-5832

I was charged $100 for farmville credits and I dn't know why, maybe someone used my card. Anyway I have to have a refund, my bank says they will cancel my bank card and refund it soon as it clears (which will be Mon.) Why don't you just refund it now rather than involve my bank. There is no way I would ever buy $100 worth of credits, please be a good sport and refund it to my acct.

Sharon McHugh
N  6th of Feb, 2011 by    0 Votes
That's not how it works. It isn't Facebook's job to figure out if there was fraud on your bank account. Follow their advice.
N  6th of Feb, 2011 by    0 Votes
Why would it seem like a "good idea" to use your credit card for anything on Facebook?
You really need to close your account, reopen another one and NEVER use your credit card for anything on Facebook again.
N  6th of Feb, 2011 by    0 Votes
No, you need to involve the bank because clearly someone has access to your card and is using it.

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards Complaint Agree Neutral Disagree
Comment text
Attach photos (optional)

Facebook Logo Facebook
Customer Care Service
1601 Willow Rd, Menlo Park
Menlo Park
United States - CA94025-1452
View Full Information
Contact Us

Reply to