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Facebook review: Candy crush saga game 318

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Author of the review
2:27 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was playing the game of candy crush saga and clicked on checking out how much it was going to cost to buy more time to play and it went straight to saying thank you for buying on two diff times on the same game. I did not authorize any payment nor did I click on any amount to be to be taken out of my account on the 1-26 or on 1-27 of 2013. Respond at earliest convenience. [protected]@yahoo.com

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318 comments
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Ms. Mcdonald
Amanda, US
Nov 01, 2013 6:17 pm EDT

i was charge too much on my cc

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SandyBeach Burke Sizer
Elizabethtown, US
Oct 05, 2014 10:51 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I was on level 273, then my iPad prompt me to update the Candy Crush game, so I did. When I went to play The Candy Crush upgrade set me back to level 266. How do I get this resolved!?

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Minime5257
, US
Jul 21, 2014 1:09 pm EDT

Don't play with that little freakin bird. Cost me 22$ don't kno why and I won't be playing ANYMORE, !

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Beth Helms
, US
Jul 16, 2014 9:22 am EDT

I KEEP GETTING AN ERROR 1007 MESSAGE AND IT TOOK AWAY ALL 5 OF MY CHANCES that other players had sent me. PLEASE FIX ASAP AND GIVE ME BACK MY CHANCES.

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phyllis warren
, US
Jul 16, 2014 7:46 am EDT
Verified customer This comment was posted by a verified customer. Learn more

How do I retrieve the gifts my friends send me? They never appear in the friend box so once I play 5 times I need to wait for the next 5 times. Why bother even asking friends for lives?

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wonderland alice
, MY
May 28, 2014 6:04 am EDT
Verified customer This comment was posted by a verified customer. Learn more

yesterday i uninstall the facebook game - candy crush saga due to some error occur, then i reinstall immediately, but the game centre never give me back "8 lives", since from day 1 i already upgrade from "5 lives to 8 lives" paying real money for USD, please get back to me for 8 lives!

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Brenda O
Brooklyn, US
Apr 15, 2014 12:25 am EDT

I've purchased multiple moves in the past several days, trying to expand my life or get more moves and right when I'm ready to win the damn thing keeps freezing. How can I get my money back? This is very frustrating, I'm being robbed? Is there a glitch I don't now about? It's in the night owl game.

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Glenda Bailey
Martinsville, US
Apr 10, 2014 4:22 pm EDT

I was charged $69.20 that I did not authorize, I have no idea what is was for and would like to get my money back

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Demisha Brown
Aurora, US
Mar 22, 2014 2:46 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

my card was charged 100 dollars and i have no clue about why

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Sharon1010
Leonia, US
Mar 18, 2014 1:51 pm EDT

YOUR GAME SUCKS AS SOON AS I GET CLOSE THE OWL FALLS I WILL STOP PLAYING THIS STUPID GAME

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Margiechan
, AU
Mar 09, 2014 7:39 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Where do your gifted lives go? I updated the game and my 33 lives disappeared. This is unfair.. Does anyone from Candy Crush read these complaints? It turns me off the game

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PENNY WALLEN
st marys, US
Feb 20, 2014 1:41 pm EST

MY SISTER WAS PLAYING 160 WHERE U HAVE TO BEAT THE TIME U HAVE TO GET 20, 000 GOT A SCORE OF 28.980 AND IT DIDNT TAKE WHAT THE HECK THIS DUMB GAME NEEDS FIXED ITS A FUN GAME BUT NOT SO FUN WHEN U GET RIPPED OFF

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nancy marmet
Schenectady, US
Jan 26, 2014 7:54 pm EST

Four times I was about to complete level 75 on the dream level and right before I was going to make the last move to complete the level the game would freeze up...I bought a few extra moves but still it would freeze up --- you owe me at least $5.00! What a rip off!

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Alabama Gal
Brewton, US
Jan 26, 2014 3:26 pm EST
Verified customer This comment was posted by a verified customer. Learn more

also on candy crush you can only use 5 of your lives in one session...unless you have the screen where it lists all the friends that
have sent you either lives, a move on ticket or Xtra time play.
Never, ever, click on all those friends gifts at one time...use what starts the game, then x out of all play and your gifts screen
should pop up with gifts/rewards. I find it best to click on the ticket to move next level first, then the Xtra play reward.
remember never click on all the rewards, gifts on that first screen when it pops up. And there is CandyCrush help
site that will give you the clues to finish a level for free...just keep an eye on the right side of your screen where all the ads
pop up...if it's there, click on that website before you leave the game and get help you need...it's an advertisement

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Alabama Gal
Brewton, US
Jan 26, 2014 3:21 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I too am a victim...I thought I was paying $.99 for some charms...instead it was $10..which 3 charms are gone in 10 seconds if
you use them on ONE game! I have friends that go broke buying charms, bonuses, candy, etc on this game..it's worse that
crack cocaine, i call it personal gambling addiction.

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rrsmithab
sherwood park, CA
Jan 26, 2014 1:07 am EST

Candy crush charged me 80.00 through my Rogers account and there is no way i spent this amount. 40 maybe! Now they wont return my requests for a breakdown.

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Diane Lauritsen
Whiting, US
Jan 18, 2014 9:08 am EST
Verified customer This comment was posted by a verified customer. Learn more

please help with my problem

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Diane Lauritsen
Whiting, US
Jan 18, 2014 9:05 am EST
Verified customer This comment was posted by a verified customer. Learn more

facebook took $200.00 out of my bank last night and it is pending on my account this was not authorized at all. please call my bank at [protected] to remove the charge. I can't believe this is happening to me. Can someone PLEASE call me back at [protected] everything in my bank is going to bounce if I don't get this resolved. I have been a loyal customer for a very long time and I really need someone to call me and help resolve this problem.

Thank you, Diane Lauritsen

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Khalilah Cousett
Cincinnati, US
Jan 11, 2014 4:17 pm EST

I was on level 149, you made an error taking me back to level 98. I e-mailed you no response or correction. How does this happen? This is pure bull crap! Khalilahcousett@yahoo.com [protected] I was playing the game on my droid when this error happened.

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Lady Hecate
Millersville, US
Dec 27, 2013 12:31 pm EST

I have been on Level 149 for a long time trying to make it without paying anything, which I always end up doing anyway. Well I finally cried "uncle" and kept feeding the .99 and the $1.99, etc., and I finally was able to get two square candies to match up and explode together. That was my last move and I was so happy to be finally out of there. I slid those to square candies together and they exploded. I almost jumped for joy. However, to my dismay and anger, and frustration, let alone hitting my pocket book, it told me I failed! Something is wrong. I had achieved over 90, 000 points and all blue balls checked as well as the line balls. The only thing I needed when I started paying was to line up two square candies and it tells me a failed. Can this be fixed?

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maryjane kadelski
Philadelphia, US
Dec 23, 2013 4:22 pm EST

Paid for gold bars next time I went to play they were gone tired of paying and getting nowhere stuck on level 347 and no chance of winning without buying tons of money for boosters I have paid alot of money to play .The least they can do is let you skip the board I am considering stopping candy crush its a time waster and a money grubber.

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amanda bonsall
Port Arthur, US
Dec 16, 2013 11:47 am EST

My son was playing the tank fighters game and accidentally purchased credits in the amount of $96.99... I want my money back. I would never make a purchases of this amount on a game.. please reply to me as soon as possible. i need this money for Christmas. My email address is camo.queenfb@yahoo.com... thank you

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Linda Lou Lou Lou
Tarentum, US
Dec 02, 2013 7:34 pm EST

I have been given tickets for all my levels, go to use them and they font work...I paid before but I won't again...this needs fixed...also had over 75 lives saved IP and they vanished...I had been saving them for the tougher levels...

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Tracybob
Dover, US
Nov 16, 2013 2:07 pm EST

My extra lives keep disappearing . You have taken more 50 life's from me. I would like back.

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Holley Christie
Biloxi, US
Nov 10, 2013 11:39 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I had 65 credits ( 1 ticket, numerous 3 moves, and several extra plays, that I saved. Well I was stuck on level 135 for like a month now, logged on today and all my saved credits are gone ! What happened to them ? Do they expire ? Also they changed level 135 which was strange but a lot better !

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Linda Flowers
Frostburg, US
Nov 05, 2013 7:37 pm EST

How do I keep from losing my game when I receive a phone call Thank you for any help!

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Mojo57
Alexandra Hills, AU
Nov 04, 2013 5:01 am EST

I was up to level 250 and like a fool I have spent money getting this far. I stopped playing while I had dinner and it had reset itself to level 1. What the hell. Refund please...

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BarbaraS7
Cottonwood, US
Nov 02, 2013 1:45 pm EDT

I just found charges on my bank statement and I don't even play any games. I go through and look at the different ones and see if any are free or sometimes they give you free chips (or I thought they were going to be free). I glad I came to this page for another concern, so far I have had the same bad experiences as lots of other people and I thought I had done it myself. Now reading this I will call the bank and have them cancelled. Thanks to everyone who takes the time to write, otherwise they would just get away with it .

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kimberly l thompson
jonesboro, US
Nov 01, 2013 11:53 pm EDT

on Nov 1 2013, about 11:15pm, I was playing candy crush level 282 and my computer kept showing error and each time, they would take one of my charms away after paying for them. I have played candy crush for quite sometime and I know money is being made. I purchase at least 20 dollars a week, there should be no reason to scam. If these tactic continue, this company will eventually lose money. There is more and more competition each day. PLEASE RETURN MY MONEY!

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Softvoice1
Chicago, US
Oct 28, 2013 4:07 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

On Level 371, twice I have gotten to the end and bought more gold to extend the playing time and each time, the game froze and would not let me continue even though I had purchased more than enough gold bars to extend the play. If my money is not returned, I will report you to the State's Attorney for theft and fraud. Please respond at your earliest convenience.

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Naeema Mumtaz
, PK
May 31, 2011 10:13 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Dear Sir
This is regarding mentioned subject, some one had created my FAKE Id in the name of NAEEMA MUMTAZ BHATTI, where actual name & Place (KARACHI) is correct but the CONTENT & Creator is fake one, , All contents showing on Facebook for this ID is totally vulgar & causing day to day receiving messages from their friends end, whom ever she/he is accepting as friends & sending more more vulgar comments & chats
Requested to advise where to complaint this sort of issues in legal frame work, I want to punish the concerns, who had created that all
Regards
NAEEMA MUMTAZ BHATTI

http://www.facebook.com/people/Naeema-Mumtaz-Bhatti/100002244311292

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mikenlynn
Sacramento, US
Nov 05, 2012 7:04 pm EST

On Friday November 2, 2012, I had made a purchase with my debit card on one of your facebook game, double down casino for some chips. 750, 000... for $8.00, they decined my credit card transaction but had double charged me for a total of $17.00 and never gave me my chips. i need someone to please contact me to resovle this ASAP. My names Mike Silva [protected]

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csnyder722
Frostburg, US
Feb 22, 2012 3:09 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I have a charge on my credit card that i did not purches it is for 49.90. This is what it has FACEBOOK.COM*WSFQ322ALwww.fb.me/cc CA please take care of this and put my money back on my card. I did not give permission to charge my card.

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jeaneen becker
peotone, US
Jul 25, 2011 7:55 pm EDT

i am writng about a issue that occured with my credit card on cafe world...i tryed to get $150.00 and when i typed everything in it kept comin back to me saying invalid CSC CODE..i tryed to contact u at the #[protected]...all i got was a message to write u here like i am, but saturday when i tryed it would not come up to ths site until just now...also ther was like 52 $1.01 tryin to be charged on my credit card cause of the csc code..this was not a new credit card that i wastrying to use for cafe world either..i just used it for farmville not to long ago and it went through with them with no problem...i love playing cafe world and farmville alot and a few of your other games to...i am disabled and this is my passtime playing yr games..i am so worried about thi and don't know why this happened so could u please contact me as soon as possible by calling me at [protected]...i know u can see that i sped alot of money with facebook and this is making me real sick with my progressive MS that i have...hope this is the right place to contact and this is not a scam place to contact so please contact me as soon aspossible..today i hope..cause i wanted to get cash for my cafe world...thank you..jeaneen becker..

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merlo486
Pembroke Pines, US
Dec 21, 2011 9:27 pm EST

i need some one to call me back about a credit purchase that i did on facebook i didnt change the option that they give you and and is going to the wrong account please call me back
thanks Lorena castelli

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nadege honore
philadel, US
Sep 04, 2012 11:44 am EDT
Verified customer This comment was posted by a verified customer. Learn more

My credit card was charged over 15 times for things that i know nothing about so i would to get all my money back please

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teddygirl1
Bronx, US
Jan 17, 2013 4:45 pm EST
Verified customer This comment was posted by a verified customer. Learn more

ON 1/15/13 @8.55PM A CHARGE OF $14.99 WAS ON MY CREDIT CARD CAN YOU TELL ME WHAT IT IS

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cdwilson66
Clarksville, US
Jul 09, 2012 6:42 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have an unauthorized charge on my debit card that I did not make. Contacted Facebook at Number provide, but you get a recording. Can't find page c.facebook.com/credit redirects to facebook. Can anyone help?

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Kion brooks
Monroe, US
Sep 20, 2012 8:00 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I Was charged 125.00 dollars on my credit card Which I never authorized, and at the time it happened I was at work. please call me so I can resolve this issue.

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BONNIE WILLIAMS
Sacramento, US
Feb 15, 2013 12:30 pm EST

tHERE WAS A 9.99 CHARGE PUT ON MY CARD, I DID NOT MAKE A PURCHAS FOR 9.00, ON THE 14 OF FEBURARY 2013, I NEED MY MONEY RETURNED TO MY ACOUNT