Etisalat / customer service
ETISALAT - How its works
1. You have a problem - usually because of poor service or they have taken huge amounts of your money for no service (which you will never get back)
2. You call the 101 Customer (no) Service
3. They raise a complaint as they can NEVER fix it
4. It gets closed automatically after 3-5 days so they meet their targets and the problem still exists.
5. You call again and another complaint is raised as they cant tell you why it was closed and they NEVER call you to discuss it.
6. see loop for 4-5 above until
7. You give up and go to Du
Took me a loss of AED 4, 000 which I never got back before I learnt the above lesson.
Hopefully this will help you all save a lot of time and heartache ... better still just choose Du
More Etisalat Complaints & Reviews
- Etisalat - anonumous calls from isd code +92 
- Etisalat - extra billing 
- Etisalat Elife - cancellation charges 
- Etisalat UAE - billed for unrequested spam services 
- Etisalat - etisalat is stealing credit for iphone 3g 
- Etisalat - poor customer support and disjointed teams
- Etisalat - etisalat elife
- Etisalat - broadband
- Etisalat - rubbish service
- Etisalat - elife service charges