CB Telecommunications Etisalat Customer service contacts
Etisalat Customer Service Phone, Email, Contacts

Customer Service: Phone, Email, Contacts

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+971 2628 3333
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Sheikh Rashid Bin Saeed Al Maktoum Street
Abu Dhabi 3838
United Arab Emirates
Complaints Contacts

Etisalat phone number

+971 2628 3333
+971 2628 3333
Click up if you have successfully reached Etisalat by calling +971 2628 3333 phone number 193 193 users reported that they have successfully reached Etisalat by calling +971 2628 3333 phone number Click up if you have UNsuccessfully reached Etisalat by calling +971 2628 3333 phone number 99 99 users reported that they have UNsuccessfully reached Etisalat by calling +971 2628 3333 phone number

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Etisalat headquarters

Sheikh Rashid Bin Saeed Al Maktoum Street
Abu Dhabi 3838
United Arab Emirates

Etisalat Category

Etisalat is related to the Telecommunications category.

Etisalat information: contacts, address, founders, CEO, services, and products

Etisalat is a multinational company founded on 30 August 1976 with its headquarters located at Abu Dhabi, United Arab Emirates and key people behind it being H.E. Obaid Humaid Al Tayer (Chairman), Hatem Dowidar (CEO) and Hatem Bamatraf (CTO).. Etisalat deals in the Telecommunication industry and offers products such as Fixed line and mobile telephony, Internet services, digital television, and provides its services in show, list According to the latest report, Etisalat has generated AED 52.4 billion (2018) and net income being AED 8.6 billion (2018)
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When was Etisalat founded?

Etisalat was founded in 30 August 1976.

What industry does Etisalat compete in?

Etisalat competes in Telecommunication industry.

How to write a complaint about Etisalat?

To write a complaint about Etisalat and get an answer from the officials of Etisalat,'s objective complaint writing and answer providing system can be used. Product shipment, payment, communication, billing, and any kind of service-related complaint about Etisalat can be filed via the specific Etisalat complaint section.

Frequently asked questions (FAQ) about Etisalat products and services

What does Etisalat do?

Etisalat is the Internet hub that provides innovative solutions and services to almost 150 million subscribers in 16 countries across the Middle East, Africa, and Asia.

Where is Etisalat located?

Etisalat head office is located at Sheikh Rashid Bin Saeed Al Maktoum Street, Abu Dhabi, United Arab Emirates - 3838.

How can I contact Etisalat?

You can reach Etisalat by phone at +971 800 55 800

How do I cancel my Etisalat service?

To cancel your Etisalat service, dial *123#

How can I stop unwanted charges at Etisalat?

To stop unwanted charges on Etisalat, you have to unsubscribe by sending "MCO" to 1012.

How do I unsubscribe from the Internet Calling Plan on Etisalat?

To unsubscribe from the Internet Calling Plan on Etisalat, send ‘CCP’ to 1012 or use an app.

To unsubscribe from the eLife Internet Calling Plan, dial 101 or use an app.


I've ordered my new eLife connection online at Etisalat; what will happen next?

After ordering a new eLife connection online, one of Etisalat's representatives will contact you to schedule an installation. If you are a new user, you will have to provide your documents (Emirates ID or passport, a Valid tenancy contract, and visa) to continue the installation process.

How can I check that my installation was really for free at Etisalat?

You will see 0 AED fee or a credit for the installation on your first Etisalat invoice.

What are the charges for Ultimate IDD at Etisalat?

150 AED for an account.

How can I use a collect call at Etisalat?

To use a collect call on Etisalat, dial *132*05xxxxxxxx# where “X”s is the number of the person you’re calling or dial 132 and adhere to the instructions.

How to activate the International Calling Offer at Etisalat?

You can activate International Calling Offer in 4 different ways:


• Go to the My Etisalat app

• Dial *101*24#

• Text the subscription codes to 1012:

DI15 – Afghanistan & Philippines

DI50 – Egypt, China, & Bangladesh

DI20 – Nepal

DI25 – Pakistan & India

DI10 – Indonesia, Egypt, Ethiopia & Sri Lanka


• Head to the nearest Etisalat Business Centre


How do I activate files per minute at Etisalat 5?

You can activate files per minute on Etisalat 5 by dialing *800# or by using the My Etisalat app.

How can I activate a low call at Etisalat?

To activate low call on Etisalat, dial *135*80#, choose your country, and follow the instructions.

How do I check my Etisalat remaining balance?

To check your Etisalat remaining balance, send “usage” to 1012.

How do I activate my Etisalat SIM card?

To activate your Etisalat SIM card, follow these steps:

• Put your SIM in your phone.
• Go to any Etisalat outlet and access the internet.
• Log in to the My Etisalat UAE app
• Choose “Activate your eSIM” from the dashboard.
• Select “Activate eSIM


How to activate my Etisalat eSIM card?

To activate your Etisalat eSIM card, follow these steps:

• Go to any Etisalat outlet to inscribe the eSIM to your phone
• Receive the QR code from an Etisalat agent or an app
• Scan it on the phone you want to use your eSIM on


Is Etisalat trustworthy?

Since Etisalat has more than 300 customer complaints on our platform and does not address them, we suggest you be extra careful when dealing with this business.

Overview of Etisalat complaint handling

401 Etisalat reviews first appeared on Complaints Board on May 4, 2008. The latest review Poor Customer services was posted on Oct 23, 2023. The latest complaint credit card / 0552823900 / customer care poor response was resolved on Jan 12, 2019. Etisalat has an average consumer rating of 2 stars from 401 reviews. Etisalat has resolved 70 complaints.

Is associated with Etisalat? is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Etisalat Customer Service. Initial Etisalat complaints should be directed to their team directly. You can find contact details for Etisalat above. is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

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