Zephyr’s earns a 1.0-star rating from 3 reviews, showing that the majority of home appliance users are dissatisfied with their ventilation products.
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Zephyr's customer service is terrible!
Zephyr's customer service is terrible! They haven't done anything but ignore us and keep us waiting. They don't follow through and we regret spending $800 on a range hood we can't even use. I won't buy anything from them again and I'll tell everyone I know how bad their customer service is!
Zephyr complaints 2
Zephyr is a company that agreed to cover a $250 warranty repair cost through their representative
Zephyr is a company that agreed to cover a $250 warranty repair cost through their representative. However, it has been 3 months and I still have not received reimbursement despite multiple requests. They have not provided me with a supervisor's contact information. The communication is poor and the customer service is terrible. It's unbelievable how they lie and treat their customers. I won't be buying their products again and I'll make sure to tell my construction industry contacts about their bad customer service and lack of integrity.
Zepher was picked for my client, ***, in ***
Zepher was picked for my client, ***, in ***. I went to the Zephyer showroom in *** searching for a hood/ventilation solution that was made in ***. (Client's criteria for purchase.) We liked the product and it's perfect for the project. We were so stoked to find out that the product was made in *** and right there in the ***. The product was approved and ordered directly by the Client with a December lead time. Now it's December and Zephyr told the Client that the product is on a container ship from *** and not a *** made product at all. The Zephyr company lied and misrepresented its product. The cost to the project is that we have to start over in finding a product solution. The resolution being sought here is two-fold: The Client's order needs to be canceled with a full refund. I'd like some notification/communication about the high level of misrepresentation so that others seeking *** made product aren't taken down this path.
Is Zephyr legit?
Zephyr earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Zephyr. The company provides a physical address, phone number, and 2 emails, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Zephyr has registered the domain name for zephyronline.com for more than one year, which may indicate stability and longevity.
Zephyronline.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Zephyronline.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Zephyronline.com you are considering visiting, which is associated with Zephyr, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Zephyronline.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- No reviews for zephyronline.com on popular sites. Be cautious and do additional research. Look for information about the Zephyr and be careful with personal information or transactions.
About Zephyr
One of the key features of Zephyr's products is their advanced technology, which allows for superior performance and energy efficiency. Whether you are looking for a range hood, a ventilation fan, or a custom solution for your kitchen, Zephyr has a product that will meet your needs. Their products are designed to be easy to install and maintain, and they come with a range of features that make them both practical and stylish.
In addition to their high-quality products, Zephyr is also known for their exceptional customer service. Their team of experts is always available to answer questions and provide support, ensuring that customers have a positive experience from start to finish. Whether you are a homeowner, a builder, or a designer, Zephyr is committed to providing you with the best possible service and support.
Overall, Zephyr is a trusted and reliable provider of kitchen ventilation solutions that are designed to meet the needs of a wide range of customers. With their focus on innovation, performance, and style, they are a brand that you can trust to deliver high-quality products and exceptional customer service.
Overview of Zephyr complaint handling
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Zephyr contacts
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Zephyr phone numbers+1 (888) 880-8368+1 (888) 880-8368Click up if you have successfully reached Zephyr by calling +1 (888) 880-8368 phone number 0 0 users reported that they have successfully reached Zephyr by calling +1 (888) 880-8368 phone number Click down if you have UNsuccessfully reached Zephyr by calling +1 (888) 880-8368 phone number 0 0 users reported that they have UNsuccessfully reached Zephyr by calling +1 (888) 880-8368 phone number
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Zephyr emailserica@zephyronline.com94%Confidence score: 94%Communicationproductsupport@zephyronline.com89%Confidence score: 89%Communicationinfo@zephyronline.com78%Confidence score: 78%Supportshowroom@zephyronline.com77%Confidence score: 77%marketing@zephyronline.com60%Confidence score: 60%Marketing
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Zephyr address2277 Harbor Bay Pkwy, Alameda, California, 94502-3026, United States
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Zephyr social media
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