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Dollar General, West Osage, Pacific MO / accidentally left a shopping bag with the receipt in it

1 Pacific, MO, United States Review updated:
Contact information:

I accidently left a bag of the products I bought ($9 bottle of gain beads, 2 bottles of japanese cherry blossom body spray) and she had put the receipt in that bag. I was in the store about noon. I drove from the pacific store to berger mo, about 53 minutes away. I called the store today when I realized what i'd done (about 6 pm). The person on the phone did not identify herself and said she would call her manager and call me right back. It is now 7:41 and I finally had to call her back. She was arrogant and hinged on being rude. She said there was nothing she could do as I did not have the receipt and there was no bag there. I told her the receipt was in the bag... Again. She repeated that there was nothing she could do and said if I wanted to argue the point I would have to drive back down there and argue with the manager but the result would still b the same. Now u tell me... What went totally wrong with this conversation? At this point, I want my money back and I will spend my money somewhere that cares about their customers. I have spent about $100 a week consistently for years st dollar general. I'm saddened to see how far the stores have sunk. If I don't get my money back with taxes, I intend to call the bbb and file a formal complaint. Please respond promptly.

An
Jun 20, 2018
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Comments

  • Ch
      21st of Jun, 2018
    +3 Votes

    Try making sure you have all your bags when you leave the first time. Not the store's fault.

  • Ja
      21st of Jun, 2018
    0 Votes

    this is your fault. not there’s. no one to blame but yourself.

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