an associate
Hi, I live in Gautier Mississippi and I shop quite frequently at your Dollar General on Martin Bluff Road. I moved here from New York about 2 years ago and my son moved here about a month ago, unfortunately he had some trouble with my car and it has been towed to an impound yard I'm telling you this because you're Dollar General on Martin Bluff is one of the only stores I can go to at this time because it's within walking distance from where I live. This past Friday one of your Associates, Casey and her husband tried to attack my son with a two-by-four and they got into a fight the police were called and they sorted it out however your store associate Casey who also works at the local watering hole called The Rustic, which is nothing but trouble and is the armpit of the town she declared that she was going to shoot my son now this is all over something that is none of their business at all. I filed a complaint I guess to the wrong email it was for a Dollar General online that was a couple days ago but yesterday on June 27th Casey's husband ran over my son while he was riding a bike he's hurt the bike wasn't his and the cops could not find him. He was driving by my house slow appeared to be drunk. The store on Martin Bluff Road is the only store I can go to currently at this time and you have an associate there which I know you cannot control what your employees do on their own time however they still are representative of your company and I do not feel safe going into your store anymore I'm scared and I have a 4 year old. I'm sending you this in hopes that you transfer her or fire her because I hope you do I think that this is outrageous what is going on I've had to have the police here again and we will be filing charges against them. I believe they're on drugs and I think you should drug test her and whether they are or they aren't because I guess it is total speculation on my part this behavior is absolutely unacceptable. I hope you look into it so I can continue to shop there and if you don't I fear you're going to have more problems on your hands but that is not for me to decide. Thank you very much have a great day
upper management
I see a lot of complaints on service at various Dollar Generals. What a lot of customers may not know is the store managers are not given an adequate amount of hours to properly staff their store and are working an unlawful number of hours to try to keep the stores open. They are being forced by threat of being fired to keep their store open no matter what. There are laws against this and it is only a matter of time before something really serious happens. A lawsuit waiting to happen. Upper management complains and yells at employees but does nothing to improve and or help solve the problems. How can you (upper management) expect something to be done a certain way when you refuse to supply the needed items. Corporate needs to take a good long look at district managers etc, that are draining the life and soul out of employees that are working from before opening hours to after closing by order of district managers that have their head up their [censored].
employees
The employees are very rude. They act like you are interrupting them if you ask anything or even go to the register to check out. They tell customers they can't ring them up after standing in line because they want to go to lunch etc. If you ask for a manager either you get told she's not there or she's busy. I should not have to load my kids up to drive 30 mins to town when there is a store not even 5 mins away.
ummm did you ever think that maybe you are interrupting something..? did it ever come to mind that they are required to take breaks and they can get in trouble or fired if they do not..? and I’m sorry but you must be a real a hole to ask for the manager. no freaking crap they’re busy they have better things to do around the store! you need to stop thinking everyone is going to accommodate things just for you lmfao
check out line time
6/27/18 - Store# 00865 - Over the past year I have been going to dollar generals around my area and every time I have had to wait in the checkout line for no less than 10 mins each time I visit. Usually it is because only one register is open and the other employees just look at the line building up and they walk right past it. Today was the straw that broke the camels back, as the expression says. I was in line for 20 mins of my 30 min lunch break. I am so fed up with these ridiculous wait times, when stores have 2 or more registers but will only open one. If you can't hire enough people to run at least 2 registers and do the other chores as well, then only put one register in the store. Until I see improvement in this aspect, I will be going else where, (family dollar, dollar tree, ect). I like the idea of dollar general and they have a great selection for these smaller towns but the wait times in the check out lines are killing anything they have going for them right now. Thanks
sorry that it gets busy sometimes. you do know that kind of thing happens in a small store that gets busy right..? it’s not as easy as just opening a register btw lmfao
Read a magazine. The time will pass by sooner than you'll think.
the whole store
Dollar General In Hollis Oklahoma ... They have there selves empty they say they don't get enough hours to stock the selves and they leave the store while they are on the clock...selves have been empty for more that 3 weeks.. I have seen them empty for too long and I'm getting tired of having to go all the way to Wal-Mart just for dog food when we have a store here that sales it but the workers never put it out on the selves...Pleas help our town
customer service
Cashier named Thais at Dollar General in Berryville, AR threw the customer' s money in front of me and called him an inappropriate verbal word in front of my 6 year old. The customer hadn't said anything besides saying hey. When I told her not to use that kind of launguage when working, she rolled her eyes and me and gave me my receipt by saying "here." Horrible customer service!
horrible customer service
I was just asked to leave the Dollar General Store located at 172 NW Oldham Parkway, Lees Summit, Mo 64081 because I corrected an item price which was confirmed by another Associate named Tyler. The extremely RUDE Associate named Danielle which said she was the Manager but telephoned the Manager regarding a clearly labeled tagged price. I went to purchase three 2-pocket plastic folders which a tagged yellow price tag directly beneath the bin of where these 2-pocket plastic folders were.. When I went to check out I asked Danielle to be sure to check the price of these folders and they rang up at $1.00 each, where the regular price tag posted directly next to the sale price of 3/$1.00 read 75 cent each. Danielle asked Tyler to follow me back so that I could show him the price which he did and returned to Danielle and stated that the price was 3/$1.00 and they were in the correct bin, this is when Danielle telephoned the Store Manager. I also asked Danielle to follow me back so that I could show her the price. She refused to honor the posted price and told me to leave the store or she would call the Police.
The dollar general store located at 172 nw oldham parkway, lees summit, missouri is the utmost worst dollar general store in the united states! It is filthy, unorganized, never stocked, with isles cluttered with stock which should be on the shelves. The sales associates and managers (except for the sales associate named, barb) are the rudest, unprofessional, laziest employees in the city of lees summit. After complaining for three years, nothing has changed! Dollar general store is lees summit, mo is the worst place of business of all times!
I have filled out several surveys on my past receipts and have complained on each and every one of how disorganized and filthy this store is and has been for the past three years. When is the situation going to be acknowledge and fixed?
I have had this same problem of the price being different than the posted price beneath items on many, many, occasions. When I go to check out the price is always higher than the posted price located at the bins of the items. I have shopped at this store at least 3 times each week for the past three years. The store if filthy, very unorganized, and the only sales associate who is professional, kind, and helpful is a lady named, barb. All the rest of the sales associates are unfriendly, and extremely rude! I am a 60 year old lady who has owned my own business throughout my years. I have never-never-never been asked to leave any place of business in my whole life. I feel very insulted and violated. I did not nor would I ever raise my voice during this ordeal! I am filing a complaint with the better business bureau, missouri attorney general, and the lees summit city counsel. I have been a resident of lees summit, missouri for the past 30 years and I have never had been treated with such disgrace as I was this evening. I can guarantee that there is no other place of business located in lees summit, missouri which would treat a paying, consistent, customer, as I was treated at your dollar general store located at 173 nw oldham parkway lees summit, missouri. Horrible-horrible-horrible!
Sounds to me like that you're taking advantage of them. It's just a few cents, you'll live.
you have waaaay too much time on your hands lol get a hobby.
I am complaining about a worker
There is a person in Leoti Kansas Dollar General. She is not putting up the stock like she is suppose to. I sent in a complaint a while back on her. I don't do my shopping in that store anymore. She calls me names and all. And you let someone to work in the store. I have been in there and no stock has been put up. And she steals. Chenelle Martin is the name.
At least she has a job. That's probably more than I can say for you. Get a life!
I have a few complaints about dollar general # 10032
My name is Kenny harris I wanted to let you know about the Dollar General store in Converse Indiana that the food is bad moldy I bought some moldy old smelly bread on June 22nd I went back 2 the store the next day with my receipts 2 get a refund the employee Amelia & 2 others didn-t want to give me a refund when I came back up there with the receipt the employee Amelia keeps on watching me every time I go in the store with the help of two other employees which makes me nervous because I'm not stealing or shoplifting that day they called the cops to the store and said there was a shoplifter so I was being washed and questions Buy a cop is there a way you can investigate this & do something about this please I'm not the first person that this has happened 2 at store # 10032 Dollar General store in converse Indiana 46919 I would also like 2 make a complaint about all of the molding smelly bread on the shaves & the hotdog / hamburger buns could u please investigate this & put a stop 2 all of this & do something about all of the employees that r not doing there job & harassing. Customers
Thanks 4 taking the time 2 read this
dollar store management
My fiancé work for dollar general in bolivar, tn. Her store managers name is alicia vann. This is my fiancé's first job therefore she is not as knowledgeable when it comes to certain aspects of employment. Her store manager is constantly coming to her bashing other employees, she has began to cause drama with my fiancé through text, social media, and with her coworkers due to the fact that I tend to stop in 10-15 mins per visit when I get off of work myself and my fiancé is working 3pm-10pm to check if our daughter needs anything before I go home and i've never spent more than 15 mins in the store and i've always been a paying customer each visit and she said I needed to stop coming in when my fiancé works and I without staying any names made a social media status that referred to her running customers away from her store. She proceeded to comment making threats about meeting her and so forth while she was on the clock at work which she preaches that being on your cell phone at work is poor leadership but she constantly does the opposite of what she preaches as a manager. She is constantly texting my fiancé at home about what she did and didn't do at work and how to fix this and so forth, which she is promoting working off the clock when texting about job performance and work while my fiancé is not being compensated for this time and she even said she can evaluate her job performance and text her about work whether she is at home or not. She doesn't even have the knowledge to manage a store and should be re-evaluated.
filthy store
The store is filthy. The shelving is dirty, the floor has not been mopped and there are puddles of water throughout the store. Your shoes stick to the floor where you walk. There are ants on the floor as well. The employees leave the front doors open and smoke right where customers enter the store. The aisles are cluttered with boxes and very dirty. I enjoy shopping at Dollar Generals, but I will no longer go to this store.
manager-doris
I shop dollar general all over the east coast of Ohio but my home store #3738 at 886 liberty st in Hubbard is the worst I have ever been in. You can tell the staff working at this location is unhappy and is like a revolving door you never see anyone stay for very long. The manager is totally unprofessional and unhelpful. I have witnessed her dress down employees and delivery drivers alike using profanity. The store itself is filthy and cluttered to the point that maneuvering a shopping cart is almost impossible. The main register used for transactions always crashes when I attempt to use digital coupons. I honestly avoid going to this location but I needed a few items on Thursday and made the mistake of using this location as it is only a mile from my home. The terminal crashed again and took 20 minutes to reboot before my transaction was completed the whole time the MOD was on the phone with Doris from the moment I walked into the store to begin shopping and was discussing employees and complaining she continued to be on the phone checking out customers that were behind me when the system crashed and was still on the phone when I left. It is in poor taste to be trashing your employees and delivery drivers within earshot of customers. The MOD stated to me that she was talking to the manager (Doris) and that the next time I was in that I should request the MOD open her register for me to check out. I explained that for over a year now that this particular register has been a issue and they may want to service the equipment instead. The whole time I could hear the manager complaining about how customers are a pain in her [protected]@!.
management
I am so shocked over hearing the manager stephen make sexual comments about women and reference his assistant manager as to the size of women he likes and what he would like to do to some of the female customer's. He had an employee who recently quit because she has 2 injuries that Stephen told her to handle on her own. I heard these words come out of his mouth myself. He didn't want any accidents on his record. I didn't really like this lady, but she worked really hard and put up with NO family time.
your employee dara
I came into your store today very sad and scared and kind of in a rush and you were so cold and hateful to me; you see i was in a hurry sad and scared because the puppy my 10 year old son bought me ( for mothers day with his birthday money ) was at home very sick. She is dying from parvo and i was trying to find some medicine for her to try and help her, and you yelled at me and said you didnt have what i was looking for. So i grabbed Pedialyte and checked out crying. You weren't even busy... im sorry you were in such a bad way and i hope god blesses your life truly. I forgive you.
there is either more to this story or you just don’t give af about the dog. stop complaining online and take care of the puppy.
no black hair care products in store
I am a frequent shopper of Dollar General store in Brookfield, Georgia. There is absolutely no black hair care products in the store. My sister and I has informed the managers and the issue has not been resolved. Of all the many Dollar General stores in Tift County that is the only location that doesn't sell black hair care products. There are black employees that have and currently work at this store. As a customer, it is very inconvenient to have to drive to another location or other retail to purchase the products I need. I hope that this issue is resolved sooner.
..are you freaking kidding.. this is the least of their problems.. DG managers can’t even order product. you are absolutely crazy.
Not all stores sell the same product. What sells in one store might not sell in another.
google play gift cards
Hi,
I have got a threatening call from [protected] many times this month and on june 22nd 2018 from restricted number. I happen to attend this call as it's restricted from US Dept of homeland security.The scammer spoofed the DHS number using hacking software i believe, I checked with my sources and co firmed later, and tried to threaten me scare me not to tell anyone turn off wifi internet to buy these cards otherwise would get arrested etc. I could type only one gift card details code at back scratched.The amount is worth 1600$ split into 4 Google play gift cards each 500$, 450$, 325$, 325$ etc.
Please refund me the whole amount asap.I have filed police complaint against such scammers. Please refer to case # [protected].
The scammer redeemed my cards.I have tried to get in touch with dollar General store outlet where I got them, Google play customer care service center gift card support, bank of america debit card fraudulent claim department to report it to them,
Reported to Patrol officer Ken Nowatski, 305 S East St, Bloomington, Illinois -61704.filed on june 22nd 2018.Officer number : [protected].
Please give me justice asap and give my refund back asap.
Thanks and warm regards,
Soumya Melanathur.
I went to buy a google play gift card at dollar
general but it's locked,, please I want you to
help me unlock it
store # 01541 729 n. combee rd lakeland florida
I sent my boyfriend in to get a carton of 305's cigar cigarettes and they charged me for ten individual pack's instead of charging me for a carton then when I took them back in and said I didn't want them they would not refund my money then when I asked for the 1-800 number they gave me the wrong number how can they get away with ripping people off like that and think it's ok
ok first of all. they are not ripping you off. they don’t sell by the carton at DG. it’s not their fault you didn’t tell your boyfriend you didn’t want individual packs. once he payed then that’s final. they cannot return them. the register will not allow them to do it. sorry to break it to you but you make mistakes.
DG sells cigarettes by the pack, not by carton. That's just their policy.
manager / key holder
I went into the twin lakes wisc store to get my green dot card reloaded and the woman that helped me was not only very unprofessional but she did not any idea how to load my card. I then explained to her that i have loaded my green dot/ money pack card at many dollar generals on a daily bases and i have never met a person that is not only very rude but at the sametime didnt know how to do it. I tried to explain to her how other stores have done it, at that point she began to be yet rude somemore. She stated if i had a issue with the store that i could file a complaint. I stated to her that i intended to. I did not catch her name but she did tell me that she was not a manager that she was a key holder and she has only been working there for a month. This is very poor customer service and i can assure Dollar General that i will NOT go to that store again. Not only was she very rude but the store alone was very messy and disgusting.
upper management
I was an employee at the Killeen, TX Dollar General on Rancier. My store manager Agnes had hounded me from the day I started. She would berate me to do better even though i had always done my best. She would ask me frequently if I was able to do my job. And all but threatened my position saying I need to do better or it won't work. We'd stock up on weekends and she'd come in complaining the store looked horrible. Quite loudly and in front of customers. The most upsetting factor is it seemed she was only bullying me and none of my coworkers. I believe that I was being bullied mainly though because I was the youngest worker there and did not have the years of experience and confidence to steel myself towards her bullying. It got so bad that in the recent weeks leading up to my quitting that I dreaded attending work and was becoming anxious every time I had the sickening realization that it was time.
On a simpler note, my hours were never remotely consistent and seemed like I was only hired to fill in the unwanted shifts. Like my preferences were never taken into consideration. We worked evening shifts with 2 people which is absurd given it is the rush hour in it's own. And in being so we aren't able to get done everything that needs to be done because both persons are busy the entire time. Our scheduling was insane and should have had more than one person manning the registers at a time, not just one in front and back.
welch's fruit snack strawberry net wt2.25oz (64g)
Strawberry fruit sna0.85S
[protected]-110
This product I purchased on 6-8 2018 was Welch's fruit snacks strawberry a 2.25 ounce for $0.85 and the expiration date is 2012 now what's funny is that Dollar General was not even built in 2012 so I'm just wondering and curious does the Dollar General have anything that's not expired in their store because if so that goes to the state because that's illegal
I have to confess because they are threatening to take me to court. I made all this up. This was because I was forcuing my four year old to help me shoplift. We got caught and I blamed him and started yelling at him and hitting him. He was taken to a foster home. I was so angry at them that I posted this lies to make them look bad.