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1.2 3834 Reviews

Dollar General Complaints Summary

189 Resolved
3638 Unresolved
Our verdict: If considering services from Dollar General with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Dollar General reviews & complaints 3834

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Newest Dollar General reviews & complaints

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6:04 pm EDT
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Dollar General magazines on display

I'm complaining about the Sports Illustrated Swimming Addition on display at our local Dollar General. There are a lot of elementray and junior high kids that come into this store most without a parent and they don't need to see this Crap on the rack.
I was appalled that you would allow this magazine to be put in a family store.
Please remove it! I will be watching to see if any action is taken about this issue. It's disgusting to see half naked women on display and letting it all hang out😡
I'm a mother and my or my kids will be going back to this store until this is gone!

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2:22 pm EDT

Dollar General Very sad experience and a worthless cashier

My mother was in the Dollar General in Mentone on Saturday morning at about 9-10 a.m. She went up to check out and these two women behind her were absolutely belligerent thinking she had cut in line, spewing nasty profanities (with my two young children in tow, classy) and that cashier did nothing trying to calm these ladies. My poor mother had to just stand there and take it with minimal rebuttals as she respects children and didn't want to make it worse. She gets out to the parking lot and one of the ladies gets checked out and she follows her out and starts in again. My mom could not get my kids buckled in fast enough and runs to get in the car. Again, no assistance from any employee around. Im very tempted to ask the store for surveillance evidence (if there even is any at all) because I want to press charges. Sad when you cant go to a small town store and be so intimated while workers just watch.

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12:15 pm EDT
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Dollar General management

Store forces me to check out at express line with full cart of groceries. I don't want to use this checkout but no one else is there. When I have 75 items to buy, it makes others behind me mad as it should. Manager should open a lane for people with large orders. I don't know if this is because of no help or bad management. I will leave my cart full of food and exit the store if this happens again!

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11:53 pm EDT
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Dollar General horrible service

03/18/17 Entered around 8:30. Guy employee saw me, he knew I was in the store. I was done shopping and headed over to checkout. I saw a female employee heading to the office area and the guy employee going to the back of the store. After waiting a little thinking that the female employee was going to return. I looked at my phone and it said 9:02. I can see the girl employee sitting in a chair, she knew I was there and never said anything to me. It was obvious she was ignoring me. The guy employee finally returned and said "Where closed, where you in here." I replied "Yes." He said "We can't check you out." and walks over to the door opens it and waits for me to leave. After a couple seconds, I realized what had just happened. So I just left. After 2 years of shopping at that store that was such horrible treatment that I will never shop at a dollar general again.

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10:47 pm EDT

Dollar General horrible customer experience by manager and employees

I have gone into the Dollar General store located in Goulds Florida several times recently. I used to shop there all the time however have limited myself from returning as often as I would like because of several issues. First let me start off by saying a new manager recently took over the store and I believe his name is Joe. He goes in there discussing his personal issues like if that is a therapy office. It's okay to have interactions with your customers however discussing issues that have really nothing to do with a customer experience is pretty bad business in my eyes. Recently I went in there with three of my children and I shop there all the time and one of my children needed to use the restroom. Now I have seen him personally deny people access to the public bathroom several times however I never really paid attention to it as it did not concern myself. When I asked if my daughter could use the restroom I was told the bathroom was not working. I went to an aisle to purchase some milk and seconds later I saw an old lady which was a customer allowed access to the bathroom. Now in my eyes this is either a discrimination or b the manager Joe on a power trip. So after this happened I then asked again if my daughter can use the restroom because I saw another customer using it. At that point I was allowed access to the bathroom to allow my daughter to use it. I never have filed a complaint before and right after this happened I figured I just let it go because maybe something was going on in his personal life that was affecting his job ability to assist customers. But my most recent trip to the store and my final trip to the store because I will never step foot in any Dollar General ever again and to be honest with you at this point I'm wondering if it's in my best interest to consult with an attorney because I felt completely discriminated against. Show my last and final trip to Dollar General I went into the store Friday night at 9:15 p.m.. now according to the sign on the door the store is open from 8 a.m. To 10 p.m.. at 9:15 when I walked in the store I was shopping for items 5 minutes later at approximately 9:21 pm I had a Dollar General employee a man walk up to me and tell me the store was closing in 3 minutes and I needed to hurry up. When I told him I thought the store closed at 10 pm there was obviously an issue with the language barrier because I do not speak Spanish and he did not speak much English and just told me I needed to hurry up. So a couple minutes go by and I walk to the front of the store to pay for my merchandise and there was a line with about 10 people in front of me and two employees standing near the front door with the door half-open I guess because they were closing and making sure everybody was exiting the store. At this point it was no later than around 9:35 p.m. I go to pay for my merchandise and the woman at the counter who have blonde hair just looked completely unhappy and upset to almost be there assisting customers. So here I was rushed to go pay for my merchandise but yet there's a line with 10 people in front of me and two employees standing at the front door doing absolutely nothing. Then some people try to walk in the store and it was only about 9:40 p.m. at this point they allow the people to come in the store but told them they have 4 minutes to get there stuff and pay. When I was paying for my merchandise I tried to talk to the cashier who gave me no response at all and had a potato face looked like she was completely upset with the world. I paid for my stuff walk out the door the two employees standing at the door said absolutely nothing like good night or goodbye. When I got to my car I realized I was not provided with a receipt so I try to walk back in the store and at this point the door was closed three employees were standing near the register looked at me and turned away. It was not even 10 p.m. yet. I have been too many Dollar Generals and have never been treated this poor on this many occasions. My advice to you would be the atmosphere starts with the manager. He is the example that the employees follow. If he Joe cannot treat his customers with respect and dignity then how on Earth could anybody expect for the employees to treat the customers any better. I am not sure what needs to be done but I can tell you that I will never walk into another Dollar General again and I am a blogger and we'll make sure and spread the word 2 / my 50, 000 followers. I have been advised that it may be in my best interest to file a complaint with somebody higher up in regards to discrimination. If you have a public bathroom that I have seen be used by other customers you cannot allow or pick who you choose to allow in the restrooms. I am not there to do anything but shop and pay for my merchandise. My five year old daughter using the restroom is not going to destroy or make a mess in the bathroom. I am not exactly sure what he was trying to imply by not allowing her to use the restroom however it was completely unacceptable. Not to mention the poor customer experience I have had on several occasions at this location but only wrote my most recent. I do not feel that Joe should be in any type of management position if he cannot be an example for his employees.

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2:29 pm EDT

Dollar General manager

Manager at store in Brent/Centerville, AL. Very rude to customers & staff, no reason to talk to customers or staff with rude voice, very hateful attitude. Manager yelling at staff only 15 minutes break be allowed she doesn't allow 30 but would allow 15. This not at all what customer wants to hear while shopping. Store is complete mess, disaster with unpacked boxes on every isle. Nasty isles, with nothing stocked hardly.

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10:57 am EDT

Dollar General product/service

Lost a consistent customer today. Everything was fine until I got to the register and one of my coupons wont scan so the cashier proceeded to say I hate coupons. Im like wow really. After that uncalled for response she called a lady up and I told her I had no problem last week. She proceeded to tell me that the person who did it last week wasn't suppose to like I was doing something fraudulent Im like okay cancel the transaction. The coupon was very clear in what its for and what it excludes. Well with that being said after all the money I have spent there they wont get another dime and I know word of mouth will help also. I will rely the message to anyone who wants to visit Orange City, Fla Saxon Blvd Dollar General. They are new people there; ones before them I had no issues. I would ask the manager can this coupon be used on this no problems. Yes or no I didn't feel bad but today I did..Have spent too much money there for that.

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10:23 pm EDT
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Dollar General closing earlier than supposed to!

This is the second time in a month span where I have went to grab something at the dollar general on 956 n. main street nicholasville ky, 40356 at 9:30 p. m not 9:55 p. m but 9:30 p. m! a whole half an hour early and the door's have been locked! light's are on and cashier's standing right there but clearly not wanting to wait on costumer's! it clearly say's 10 p. m on the door! I was so aggravated for being inconvienced due to someone's total disregard of business hour's & work times that I drove to the location on south main street and arrived at 9:45 just to see for myself if dollar general is really supposed to be open till 10.00 p. m and sure enough I went in & checked out with no issues! I told the cashier as I was checking out about them closing/locking door's as early as 9:30 p. m and she was outraged as well! I am so upset i'm going up the chain of command until this get's resolved! quit inconviencing your costumer's!

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9:21 pm EDT

Dollar General store hours

The sign posted on the door says the store closes at 9:00 pm the store clerk locked the door before 9 pm this time I took a picture of it. They are always closing this store too early. If the store hours are that the store close at 9 pm thats the hours of the store.That is an inconvenience I depend on shopping there because its in my neighborhood.Please contact me!

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7:04 pm EDT
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Dollar General racist manager

Tonight me and my husband decided to stop by the dollar general store [protected] s front street Philadelphia PA the man that worked greeted me very happy but when he realized two steps behind me was my husband his whole demeanor changed he followed me and my husband which is black around the whole time walking up and down the aisle then this older lady started following us as well he went to work the register she then came up to me and said my husband has to take his hat off no signs in the store say you can not wear a hat she was rude nasty she racially profiled my husband I'm furious he was embarrassed and walked out of the store I didn't even finish shopping she ruined our night

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6:16 pm EDT

Dollar General unprofessional assistant manager

March 16, 2017 in the morning. How is it that when the store is busy, the cashiers mop up water at the door.(still winter here)! Then the cashier gets yelled at to the point of crying, all this happening in front of customers, REALLY! Is it that much of an inconvenience for the assistant manager to come out of the office and help.. Maybe she needs to be sent for angry management or something. I regularly stop on my way home from work, now I rerouted my drive to a different DG location, can't take hearing her being mean to the cashiers or rude to customers. It seems that she is always in a really bad mood and everyone there are perfect targets. Because of her status, their afraid to say anything because they might get fired for doing so.

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4:46 pm EDT

Dollar General customer service

while shopping at the dollar general at 1544 freeway drive reidsville, nc on 3/16/17 at around 9 am. everything went smoothly until checkout. I was using coupons that i had cut out of the paper as well as a digital coupon for 30 dollars off and 80 dollar purchase. While attempting to use the the digital coupon the checker could not get it to scan. So we contacted the manager to help and she did nothing to resolve this issue. Then we requested a gift card for the balance to use as the 30 dollars off but she refused. At this point we had used the coupons to bring our total down to closer to what was expected. But the manager still would not help us out on the 30 dollars off 80 coupon. We decided to just take our business elsewhere and do some different planning. So we requested our coupons back so we could just go elsewhere. The manager again refused to assist at all and didn't even give us our coupons. So we lost all our coupons which was worth over 40 dollars and couldn't get any resolution to our 30 dollar coupon off our total. I am very disgusted at the level of professionalism and her unwillingness to help us out at all. I mean this is a simple resolution to keep a loyal customer. I have never been treated in a way that made me feel so cheated by someone that is there to make the customer feel like they mean something. I feel like we should get some kind of compensation for this because we did the planning and executed and because of her issues scanning anything it made the transaction laughable at that point. Can someone please let me know a complaint number to try to resolve this. I am very aggravated and at this point will cross dollar general off my list of places to shop.

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2:00 pm EDT
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Dollar General employees vulgarity

I was at the store on West Adams in Temple, TX an older lady with glasses and heavy set lady with brown and orange like hair, was talking about adult toys showing pictures of them on there phones, I was in the next isle, found it was not very professional and extremely offensive. I have been coming into this store for years and will no longer do so as long as these particular employees are there.

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3:12 pm EDT
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Dollar General everpet wet dog food

today is March 13th, 2017 and as of today it has been the 3rd week I've been in the Hazlehurst, GA. store on Tallahassee St. and to such date I have not found your product which my dog is the only dog food he will eat... I've asked the employees which by the way are very polite and helpful and they've all told the warehouse hasn't shipped any as of the 3 weeks that I've mentioned ...I've even gone to the new Dollar General store on US 23 in the same time and the response ...the warehouse has not shipped any for 3 weeks now I've had to travel to Graham, GA. which is out of my way to get this product and I would like to know as to why such product is not being sent to our locations since it is a bigger town with more population... Thank You

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11:48 am EDT

Dollar General unethical behavior, short staffed, cluttered isles

Today March 12, 2017 my husband and I were at the Dollar General in Grundy Center Iowa, the isles were so cluttered you couldn't get to the shelves, I am
handicapped and I like the store but I will not go again. There was a line and the girl at the register went for help the helper came out waited on customers
while on her phone. I am sick of this store.

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Update by Marie Witzel
Mar 12, 2017 11:50 am EDT

will never use the store again, I will drive to Waterloo Iowa

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3:57 pm EST

Dollar General dollar general store in west frankfort, illinois

The Dollar General in West Frankfort, Illinois has half-stocked shelves every time I go in there. I needed Secret Clinical strength deodorant and went in there 3 times to try to buy it. 3 Times! In the 3rd try, I asked the 1 person I could find who worked there why they still don't have it. She said they didn't get it in the shipment and I could try again Tuesday. How many times must I try to buy 1 item before I can actually get it?! Dollar General used to be the place I could go and get everything I needed within reason. Something has changed and I don't like it. I try to go to other DG's but they aren't much better anymore. The DG in West Frankfort, Illinois needs some serious intervention. I heard a customer complaining about the lack of stock today while I was in there getting toilet paper (surprisingly they had a few packages on the shelf).

I would hazard a guess the DG in West Frankfort will not survive if you don't do something soon. Maybe the employees need to take less breaks.

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CalmYourTits
, US
Mar 24, 2017 10:07 pm EDT

Um excuse me, maybe you don't need to be a ####.
For one, it's not an employees fault if an item is not shipped to the store. That's on the distribution center, ask any DG you go to and they will tell you that. Also a lot of stores are in reset mode right now, so they're switching out products they won't sell anymore and bringing in new ones. So, chances are either the distribution center isn't sending it or your deodorant is being discontinued in your area.
Also not an employees problem about stocked shelves. Either they're not being sent enough for a proper supply for the demand of a certain kind--something they have no control over. Haven't been sent any recently and are on any overstock they have left. Brands in question may be being discontinued and a period of time between selling the rest of that stock has to pass before they're shipped the new stock they'll be carrying. Or even a chance of them being short on hours, meaning they're short staffed. And, surprise surprise, you can't do the work of 10 people if you only have 2 or 3 on a shift at any given time. And even then, hours may have to be scheduled awkwardly so workers aren't able to get done what needs to be done or they're being scolded by higher ups to prioritize other things than restocking. Though, even if they did, it sounds like you'd be the type of person to #### about how the aisles are 'too cluttered because they're stocking during the day'.
"Maybe the employees need to take less breaks". #### off. In the DG I go to the workers are lucky if they're even able to get their full break because god for ####ing bid a customer has to wait maybe 5-10 minutes in line. Also, just because you can't see a worker on the floor doesn't mean that they're not doing something else like grabbing things in the back, helping other customers, or watching over the store. God get the #### over your ####ing self. Just because you can't find one little item and it's the time of year that shelves usually have missing products because of discontinued items doesn't mean the world is ####ing ending.

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6:05 pm EST

Dollar General new manager

The new manager of the store in North Claremore, Oklahoma, is HORRIBLE. She has absolutely no customer service skills, never smiles, never speaks to the customers and is RUDE! The previous manager worked so hard to develop a customer friendly atmosphere as well as personal relationships with the regulars and that's all been shot down by this new girl. It's a shame that DG looses great people and managers because the company works them into the ground for such poor pay. I've not only stopped shopping at this store but DG in general. Get it together, bring Jill back to North Claremore and treat your employees right! Appreciate them for what they do and the sacrifices the make!

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2:49 pm EST

Dollar General customer service

My experience at the Dollar General on Caddo St in Arkadelphia was terrible today. A cashier and the manager were ringing up a item return. It took about 30 minutes while I waited in line behind the woman returning the items. I waited patiently holding my three cold drinks. They then apologized to the woman returning the items several times. As I came up to the counter, they then decided to open the other register! They did not greet me at all, nor did they apologize for the inconvenience. The only thing said to me was that my card wasn't working when It said approved on my side of the screen. They were extremely rude. As my receipt spit out I immediately left with the intentions of a customer complaint. Never again will I be found in this Dollar General.

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CalmYourTits
, US
Mar 24, 2017 10:24 pm EDT

Um maybe they didn't open up the other register because the person helping the cashier--a manager--might have been the only other person in the store. So, even if they would have opened up the other register then you would have had the manager ringing you up while other dealing with the return, in which case you'd probably be B####ing that your cashier wasn't 'paying proper attention' or something like that.
Or, if it was a different cashier, chances are that the manager had to run and fetch them, or they just didn't know that there was a hold up. They're not psychic. If one person is on register and the store isn't busy then I'm sure the other employee didn't see reason to be running up to check on things every 5 minutes. Especially when I'm sure they probably had their hands full doing something else like stocking or perhaps even assisting another customer.
Also it wasn't an inconvenience. Returns happen. And if there's currently no one else in line before someone is bringing up a return then it tends to be handled there instead of another register. And, unless the woman had a crap ton of items to be returning, the only other reason it would take '30 minutes' would be if they came across a problem or the system wasn't acting right. I'd lean towards the system being buggy for the day given the card issue you had. Once again, it happens. Don't need to get your panties in a bunch. And, if you gave attitude about the card issue--which can usually be solved pretty quickly--then I would have been rude to your ### too. These cashiers are usually at the mercy of their machines running properly, and given the age or state of the system that mercy can usually be non-existent.
But you know, just because you weren't put on a golden throne above all other customers then the store is terrible, the absolute worst. Cause, you know, that's totally logical. Hint: that is sarcasm, it's not logical. You're making an end of the world situation out of what is probably a rare occurrence.

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1:53 pm EST

Dollar General product/service

I went to the Dollar General on Primm Road in Colchester, Vermont last week late afternoon and forgot a bag. I called the next morning asking if I left it. The woman Cho checked me out said yes, she remembered me. She didn't know where the bag was but come in with the receipt. After I got out of work I drove back. The first problem I ran into was, I was told by the manager that if a bag is left by a customer, the items get put back on the shelf to be sold again. The second problem was one of the items i purchased was the last one on the shelf. I was told I couldn't be refunded the money because there was no product and that I would have to wait for the shipment to come in and be put away to see if another one would be coming in. So I went in today and sure enough, there are still none.
I'm very very unhappy. I have never heard of product being put back like that without giving the customer the chance to come pick up there stuff. There should also be a way for a manager to order specific items for situations like this. I realize it isn't alot of money I'm talking about but it's just not right.

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2:32 pm EST

Dollar General manager

Good Afternoon,

Your manager at the Dollar General store in Centerville, Iowa (there is only one), really needs to be replaced. The store is very poorly managed and loses customers on a daily basis. For months, there have complaints throughout the city about how horrible the management is at this location. You walk into the store and there are never any employees at the front desk to help you, nor do they come when people are ready to check out. The manager will rarely help a customer, even if she is standing right by the cash register, instead, saying someone will be up and continuing with whatever she is doing, as the customer continues to wait. I, along with many others, have ended up just leaving carts full of merchandise and walking out. Something really needs to be done with her.

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Dollar General Customer Reviews Overview

Dollar General is a retail chain offering a variety of everyday items at affordable prices. Their product range includes household essentials, groceries, snacks, health and beauty products, cleaning supplies, and seasonal items. They also provide a selection of apparel and accessories. With a focus on convenience, many stores are located in rural and suburban areas. Dollar General aims to serve customers with simplified shopping experiences, often featuring store brands alongside national brands. Services such as digital coupons and a mobile app are available to enhance savings and convenience for shoppers.

Dollar General In-depth Review

Overview: Dollar General is a well-established retail company that operates in the discount variety store industry. With a history dating back to 1939, Dollar General has grown to become one of the largest discount retailers in the United States. The company's business model focuses on offering a wide range of products at affordable prices, catering to budget-conscious shoppers across the country.

Product Range: Dollar General impresses with its extensive product range, encompassing various categories such as groceries, household items, health and beauty, and more. The quality of the products offered is generally satisfactory, considering the company's focus on affordability. While Dollar General may not carry as many high-end or specialty items as some other retailers, it excels in providing everyday essentials at competitive prices.

Pricing: Dollar General's pricing strategy is a major draw for customers seeking value for their money. The company consistently offers competitive prices, often undercutting other similar retailers. Comparisons with competitors reveal that Dollar General's prices are indeed a good value, making it an attractive option for budget-conscious shoppers.

Store Experience: The overall shopping experience at Dollar General's physical stores is generally positive. The store layout is well-organized, making it easy for customers to navigate and find what they need. Cleanliness is maintained at a satisfactory level, ensuring a pleasant shopping environment. Customer service and staff helpfulness vary from store to store, but overall, the staff is friendly and willing to assist customers.

Online Shopping: Dollar General's website provides a user-friendly experience for online shoppers. The website design is clean and intuitive, allowing for easy navigation. The product search functionality is efficient, enabling customers to find specific items quickly. The online ordering process is smooth, and customers have various shipping options to choose from. Customer support is readily available, ensuring a satisfactory online shopping experience.

Customer Satisfaction: Customer reviews and ratings indicate a generally positive level of satisfaction with Dollar General. While there may be occasional complaints or issues raised by customers, the company appears to be responsive to feedback and actively addresses customer concerns. Continuous improvement efforts are evident, reflecting Dollar General's commitment to enhancing customer satisfaction.

Community Engagement: Dollar General demonstrates a commendable level of involvement in local communities and charitable initiatives. The company actively supports causes and gives back to the communities it serves. This commitment to community engagement contributes to Dollar General's reputation as a responsible corporate citizen.

Sustainability: While Dollar General's commitment to sustainability and environmental responsibility may not be as prominent as some other companies, it does implement certain eco-friendly practices. Efforts to reduce waste and promote recycling are evident, although further initiatives to support renewable energy could be explored to enhance the company's sustainability efforts.

Competitor Comparison: When compared to other major competitors in the industry, Dollar General stands out for its affordability and wide product range. The company's ability to offer competitive prices and cater to the needs of budget-conscious shoppers sets it apart. However, in terms of carrying high-end or specialty items, Dollar General may fall short compared to some competitors.

Overall Recommendation: Based on the assessment of various aspects of Dollar General's business, it is recommended for potential customers who prioritize affordability and a wide range of everyday essentials. Dollar General excels in providing value for money, with competitive prices and a satisfactory shopping experience. While there may be areas for improvement, such as enhancing sustainability efforts and consistency in customer service, Dollar General remains a reliable option for budget-conscious shoppers.

Final Thoughts: Dollar General's success as a discount variety store is evident through its extensive product range, competitive pricing, and commitment to customer satisfaction. The company's involvement in local communities and efforts towards sustainability further contribute to its positive reputation. While there is room for improvement in certain areas, Dollar General continues to serve as a reliable and affordable option for customers seeking everyday essentials.

How to file a complaint about Dollar General?

1. Log in or create an account: To begin, please ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, you will need to create one by providing the necessary details and verifying your email address.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which you can find at the top right corner of the website. Click on this button to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, provide a concise summary of your main issue with Dollar General. This title should be clear and to the point, allowing readers to understand the crux of your complaint quickly.

4. Detailing the experience: When describing your experience, be as detailed as possible. Include key areas such as customer service, product quality, pricing discrepancies, store cleanliness, employee behavior, or any other specific incidents that occurred. Mention any transactions you had with Dollar General, including dates, store locations, and what you purchased. Clearly describe the nature of the issue, the steps you took to resolve it, and how the company responded. If you attempted to resolve the issue, detail that process. Explain how this experience has personally affected you, whether it was a loss of time, money, or trust in the company.

5. Attaching supporting documents: If you have any receipts, emails, photos, or other documents that support your claim, attach them to your complaint. However, be cautious not to include any sensitive personal information that could compromise your privacy.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred as a result of your experience with Dollar General. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, exchange, apology, or any other form of redress.

7. Review before submission: Before submitting your complaint, review it thoroughly to ensure that it is clear, accurate, and complete. Check for any spelling or grammatical errors, and verify that all the information presented is correct.

8. Submission process: After reviewing your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.

9. Post-Submission Actions: Following the submission of your complaint, make sure to check back regularly for any responses or updates. ComplaintsBoard.com may notify you of any comments or resolutions proposed by Dollar General or other users.

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Phone numbers

+1 (877) 944-3477 +1 (615) 855-5775 More phone numbers

Website

www.dollargeneral.com

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At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Dollar General?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Dollar General Customer Service. Initial Dollar General complaints should be directed to their team directly. You can find contact details for Dollar General above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Dollar General. Discuss the issues you have had with Dollar General and work with their customer service team to find a resolution.