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Dish Network / Dish.com / confused workers poor cs

1 Seaside, CA, United States

So my power went off and when it came back on, it blew the box. After testing was told they will send another box and would have to pay shipping. Asked if I could pick up local he gave me the number of the place. I called to find out is was a latino shop that doesn't carry box. Called back to have it sent and was told I would need to sign a new 2yr contract, , I was pissed by this point, I hung up. Called back later after calming down and asked for manager, who informed me that box was already set to ship and would be here 2-3 days. This being day 3 I called for update and was told it never shipped. The look ady said she could send it but I wouldn't get it until 23rd, that is not okay, I told her they should pay the expedited shipping since they screwed up...crickets, I told her I am closing my account of 8yrs! Sad

No
Jan 18, 2019

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