DirecTV / unethical procedures

Nespelem, WA, United States Review updated:

Ok I sighned up for your basic cable programming and 10 months into my two year contract which I was told would only be 50. A month +tax which brought it up to 58, a month I could live with that, then you raised my bill another 40. A month for the premum channels which I didnt even ask for when I sighned up, so now I have to come up with 88. This month more to get uninterrupted, and I believe I was lied to by your technician who said nothing of after 12 months it would go up to 90... I was told that today, which is [censored], im on disability and knew I could only afford the 55. Month for your basic cablre thats what it says, basci is 55/month, I want this fixed, I shouldnt have to pay for your misguided truth when you came into my home and mislead me to believei would only have to pay one price then 10 months into it you change it and noew I have no tv and have to try to come up with the 88. For your misleading advertising... I will not pay until I get this fixed I mean I wont pay monthly bill meaning sept, I dont want charged for any til I get this payed or fixed, I plan on goin to bbb and complain also... Dish tv did the same thing is this standard, ripping off people

Aug 22, 2018
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  • 9w
      Aug 22, 2018

    that's how direct tv ( since took over by at&t) operates
    they will promise xyz and " have no record of it" when it doesn't sit them
    and oops your in a contract now too bad pay up
    best bet is to file a complaint with the better business bureau
    as anyone at direct tv will just give scripted non answers

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